How a lean mindset can not only produce on time, on budget, high quality products, but also generate disruptive social innovations? At the Lean IT Summit, Pierre Pezziardi presented HelloMerci.com, a crowdfunding platform that empowers people to raise money for their projects. Flattening the bank value chain not only reduces waste, but produces social goods. More Lean IT on www.lean-it-summit.com

1. Copyright © Institut Lean France 2013
3 & 4 October, 2013
Paris, France
Lean IT Summit 2013
Lean Finance
by Pierre Pezziardi, HelloMerci.com

2. Lean Finance
Pierre Pezziardi, Partner, hellomerci
@ppezziardi

3. Roll-out fast to your 1st
circle, I mean FAST
● Roll-out slides after
week 1
● App after month 2
PO = sales rep (product
clerk otherwise)
● what minimum do
you need to get a
borrower involved? a
lender involved?
Co-construction creates
loyal customers
-> aka ambassadors
When enlarging,
apologize rather than
seek perfection
Take it, but take it easy
● Better lose 2 months
on delays than break
a relationship with “it
must be perfect”
partners
● MVP <> MVPWA

4. Bank lending value chain

5. LeanIT in a Bank
super
app
smart
app
amazing
app

6. Reinforcing local optima
maximise
sales
maximize
liquidity
maximise
calls

7. not global optimum

8. E.g.
3 B$ MIS for french banks
15/9/2008
“Optimizing the risk
department does not
minimize the risk of the
bank”

9. Culture <-> System
(Conway’s law - 1968) : “organizations which design systems ... are constrained to produce
designs which are copies of the communication structures of these organizations”
Division (disempowerment)
Control (mistrust)
+
+
Silo apps, data silos
Everything is forbidden except
what is explicitly allowed

10. Beyond pyramidal
systems
Autonomy (empowerment)
Transparency (trust)
Mutual aid
+
+
Consider using this
DNA into your apps
Open app, shared data
Everything is allowed except
what is explicitly forbidden

11. Crowdlending

12. Crowdsourcing
Internal support
functions

13. Lean lending value chain

14. Global optima

15. Copyright © Institut Lean France 2013
3 & 4 October, 2013
Paris, France
More Lean IT presentations and videos
on www.lean-it-summit.com