Are you a looking for a reliable outsourcing partner in India? We specialise in helping medium size companies across the world, safely outsource to India.
You can increase your productivity, streamline your process, achieve efficiency and save money through outsourcing. We have been helping companies of all sizes, since 2004 enjoy the incredible benefits of outsourcing.
Our list of services
Accounting and finance
Call center and customer support
Web design
Software programming
Virtual assistants
Internet marketing
SEO
Social media marketing
Join our list of happy clients today.
2. At a glance…
Founded in 2004
Clients across US, UK, Canada, Australia and Europe
Offices located in Pittsburgh(US), London(UK), Coimbatore(India)
PCI compliance certified (by security standards council)
Registered under data protection act (information commissioner office, UK)
Member of Pennsylvania chamber of commerce
Approved by ministry of communication & information technology (STPI, India)
300+ multi skilled professionals across 3 offices
3. Services we offer…
Accounting and bookkeeping
Call center and outsourced customer support (24/7)
Website design, development and consultancy
Internet marketing (social media, SEO, pay per click)
Software and apps development (PHP, Java, .NET, iOS, Android)
Virtual assistants (tasks performed as per client need)
Data entry and web research
4. Accounting and bookkeeping…
Daily purchase/sales entries
Bank and credit card reconciliations
Accounts payable/Accounts receivable, VAT returns
Payroll processing
Profit/loss, balance sheet and other custom reports
Monthly or quarterly management reports
Audit files, audit schedules preparation
Year end accounting and tax preparation
5. Call center/customer support (24/7)
Phone, Email and Live chat support
Pre-sales and post-sales customer support
Technical Support (help desk, remote assistance)
Handle shipment and billing enquiries
Handle customer complaints
Psychology trained customer care agents
24/7/365 service
6. Website development & consultancy
Simple 1 to 10 page professional websites
E-commerce websites (Opencart, Magento, Prestashop, Volusion)
Content management websites (Word Press, Drupal, Joomla)
Responsive websites
Blog websites
Directory type websites, classified type websites
Websites with custom functionality
Mobile websites
Logo and graphic design (brochure, flyer, stationery etc.)
7. Internet marketing (SEO, Social, PPC)
Social media marketing (Facebook, Twitter, LinkedIn, Google+ etc.)
Content writing (Blog, website, press release etc.)
Search engine optimization
Pay per click marketing and management (Google AdWords)
Create videos and publish (YouTube, Vimeo etc.)
Reputation management
Email marketing
8. Software and apps development
PHP, .NET, Java development
iOS and Android apps development
MySQL, MS SQL, Oracle database systems
E-Commerce software development (Opencart, Magento, Volusion, Prestashop)
Content management systems (Joomla, Wordpress, MS SharePoint)
Google AppEngine, Amazon webservices, Microsoft Azure
Cloud and online software
Custom built software applications
9. Virtual assistants
Available to work 24/7 (day shift, night shift, weekends)
Virtual assistants for custom tasks (specific to your company needs)
Multi skilled experts with industry certifications
University degree, excellent language and experience
Expertise at using variety of software
Admin support and real estate virtual assistants
SEO and marketing assistants
Processing executives and data entry virtual assistants
Bookkeeping virtual assistants
Customer care virtual assistants
10. Data entry and web research
Custom (and trainable) data entry tasks
Data entry of printed and handwritten material
Product upload to Amazon, eBay, e-commerce stores
Data entry of e-books
Medical billing data entry
Insurance claims processing
OCR conversion
Accounts payables and receivables entry
Website maintenance and web research
Image (pictures) cropping and enhancements
11. World class professionals
100% University graduates (guarantees high quality)
Flexible staff with can-do attitude
Professional, courteous with excellent telephone manners
Fluency in English (neutral accent)
Available to work 24/7
Available to start in a very short notice
You can hire dedicated staff for your company (Who knows your process very
well)
12. Quality management
Regular training to ensure high quality service
Quality metrics set for every project
Employee bonus/rewards set against achieving quality metrics
Regular quality checks ensures high levels of service accuracy
Mandatory peer reviews and feedback processes
Random checks and balances to maintain high quality levels
Customer satisfaction surveys conducted
Feedback analysed and new benchmarks set
13. Data security compliance
Payment card industry (PCI) data security standard approved
PCI certified for handling and processing credit card information
Data security standards approved by security standards council
HIPAA compliant for handling confidential health and medical records
Approved by ministry of communication & information technology (STPI, India)
STPI approval number: 5798-Nov 2007
Registered under data protection act with UK information commissioner
UK data protection registration number: Z3331950 (since 2009)
18. What you get from Integra
World class service (which you always craved for)
Extraordinary flexibility (to accommodate your unique needs)
Experience exceptionally proactive, can do attitude & delivery
Diverse set of services (you need not look elsewhere)
Competitive pricing (affordable even for SME’s)
100% transparent pricing model (no surprises)
Round the clock support (through offices in US, UK, Canada, Australia, India)
Guaranteed service quality
19. Our value proposition
+
+
Dramatic Cost
Savings
Operational
Excellence
Productivity &
Speed to Market
- 24x7 operations
- Higher productivity per hour
- 100% University educated staff
- Cost savings of 50% - 70%
- Eliminate fixed costs and overhead
- Ongoing savings
- Process improvement
- International team
- Commitment to quality
- 100+ Years management experience
- Stringent security
- Assured business continuity
Profitability=
= Operational
Risk
Quality/
efficiency= Optimized
Solution
20. “
”
Our purpose of existence
is to ‘increase’ the
profitability of our clients.
21. Contact information
USA UK India
101, Bradford road
Suite #200
Pittsburgh
Pennsylvania
15090
USA
Phone: 412 267 1529
Kiln house
15-17 High street
Elstree, London
Hertfordshire
WD6 3BY
UK
Phone: 020 7993 2949
Email: info@globalintegra.com
Web: www.globalintegra.com
Kanapathy towers,
Sathy road,
Ganapathy
Coimbatore
641006
India
Phone: 422 437 9555