The session will help you to see how SharePoint can deliver more for your enterprise social strategy. These slides were presented by Cuneyt Uysal, VP of Sales and Operations Asia Pacific at Sitrion, during a breakfast session 14th May 2014. Successful enterprises are using social technologies to drive growth and innovation through improved employee engagement and collaboration. During this event, Sitrion talked about the trend of companies who have found their needs aren’t covered with Microsoft’s current offerings alone: - The social workplace and how to build the best social hub for enterprise collaboration, extend the power of social outside your four walls and unlock the innovative power of your people through social. - The mobile enterprise and how to stay competitive by mobilising your workforce securely. - Off the shelf solutions to meet some of your most common problems. - What customers are saying about Microsoft’s offerings - Showcase case studies from companies such as Bank of NZ and AMP.

3. cuneyt
uysal
yp apac
about me
@cuneytuysal
www.linkedin.com/in/cuneytyuysal

4. Sitrion Inc © 2014 – Company Confidential
about Sitrion - social sites
average
productivity
increase
information workers
using social tools
25%
paid enterprise users
all in SharePoint
millions gold
certified
globally
MSFT
• founded in 2004
• headquartered in USA
• Presence in Canada, Europe, Southeast Asia & Australia
• http://microsoft.com/sitrion

7. ROI of Social?

8. McKinsey Research – July 2012

9. how much is
20% of your
labor cost?

10. Sitrion Inc © 2012 – Company Confidential
Usage drivers in ANZ- IDC 2012
Most companies see ESN as an important tool for better employee collaboration and information sharing, for
company transformation and employee morale. But only half see ESN as a means to increase productivity.
38%
30%
31%
23%
27%
23%
20%
22%
18%
15%
11%
42%
51%
46%
52%
54%
64%
53%
58%
61%
60%
64%
10%
16%
21%
20%
19%
11%
23%
18%
19%
25%
25%
Increased Employee Productivity
Better problem solving
Search for information, people and skill sets within…
Cost savings on travel, traditional conference…
Capturing and storing ideas and content expressed…
Improving work flow and business processes
Connecting a disparate workforce
More engaged and satisfied employees
Transform our company culture to leverage and…
Better information sharing
Better employee collaboration
ESN Usage Drivers – Internal
1 - Least Important 2 3 4 - Most Important
N = 151

11. Who the heck is Sitrion?

12. Sitrion Inc © 2014 – Company Confidential

13. we make Microsoft (more) social

14. sitrion is
• market leader
for Microsoft
• simply a plugin
to SharePoint

15. Expertise Search Q/A
Reach Ideation
Governance Training & Onboarding
Knowledge Capture
Info Aggregation
Recognition
Sitrion adds value to SharePoint 2013 and Yammer

18. Leverage Your
Ecosystem
“56% of organizations believe
a better understanding of
business value will improve
the adoption of social
collaboration tools.”
Forrester Research, Social Business: Delivering Critical Value 2012

19. social learning
ideation
rewards &
recognition
mobility
knowledge
sharing
onboarding
governance
expertise discovery
social tools speed up knowledge tasks 35%

21. Speaker & Job Title
•Connect distributed
workforce
•Improve client relations
•Open communications with
reliability & transparency
•Meet security and compliance
12-14% retention, recruiting and collaboration
according to the McKinsey Global Institute 11/2012
Time Saved
with Social15%
Social Value Potential

25. sitrion customers excel
beyond “hype”
UNISYS 90% @ 22,000 global
employee

27. ARK Group 2013

28. Barclays
• 140,000+ global employees
• Standard banking, insurance, credit cards
and investment products
• Innovation: PitchIN’s
• Advanced Mobility (Good)
• Front-line retail staff use Sitrion on iPads
because they have no email access
• Avoided “cloud” tools for compliance sake

29. bnz
• 5000+ local employees
• Standard retail, business and institutional
banking products
• Uses Sitrion for secure Communities of
Practice, locating experts
• CEO and Corporate Communications
• Future: retail tellers using mobile apps

30. 13.05.2014

31. Speaker & Job Title
succeed
•Connect distributed
workforce.
•Improve client support &
services.
•Open communications with
reliability & transparency
Social Value Potential
170 – 200 billion through social technologies in advanced manufacturing
industries,
according to the McKinsey Global Institute 11/2012
100%Improved
Margin

34. Speaker & Job Title
succeed
•Drive innovation.
•Change to meet customer
demands.
•Meet industry regulation.
36%
21-36% through Communities for consumer co-creation in Packaged Goods
according to the McKinsey Global Institute 11/2012
Customer
Service
Social Value Potential

38. Sitrion Inc © 2014 – Company Confidential
Accenture
• 246,00 Employees in 120+ countries
• Global management consulting,
technology services, and outsourcing

39. Sitrion Inc © 2014 – Company Confidential
onboarding
- Tom Barfield,
Director of Social Learning
& Knowledge Sharing

40. Sitrion Inc © 2014 – Company Confidential

41. Sitrion Inc © 2014 – Company Confidential

43. Sitrion Inc © 2014 – Company Confidential
recognition & identity
pride is a major driver to performance
$300B
lost productivity
82%
say
recognition
inspires
performance
64%
leave from
feeling under-
appreciated

44. Sitrion Inc © 2014 – Company Confidential
Best of breed usability and branding

46. Sitrion Inc © 2014 – Company Confidential

47. • Reduction in employee turnover: 24%
• Employees who feel more connected to
colleagues: 61%
• Employees who reported greater job
satisfaction: 38%

49. Innovate and Drive
Revenue

50. Sitrion Inc © 2014 – Company Confidential
Citibank
• 260,000+ global employees
• Standard banking, insurance, credit cards
and investment products

51. Sitrion Inc © 2014 – Company Confidential
ideation
New service intros
Faster time to market
Employee feedback
Green initiatives
Cost savings,
Sourcing internal talent
the target:
1000 Citi
employees
the goal:
introduce new services
The results:
500 ideas
captured
2 ideas
selected
the target:
EMEA region
the goal:
reduce environmental impact
The results:
300 ideas
captured
Improved
awareness,
greener company
the target:
all Citi
employees
the goal:
new brand identity
The results:
one employee
idea selected
$500,000
cost savings

52. Reduce Risk

54. NewsGator Technologies © 2012 – Company Confidential
nib
• Diversified insurance
provider
• Fast growth organisation

55. NewsGator Technologies © 2012 – Company Confidential
governance and compliance
Safe, Secure Collaboration
• Set guidelines (T&Cs)
• Monitor and report abuse
• Manage e-discovery
“We found that creating a terms
of use and forcing our users to
check a box saying they agree to
these terms and they were going
to self govern, and weren’t going
to post anything profane or
obscene – that covered about
90% of issues. We haven’t had
any issues so far, people are
using it and being very
responsible.”
Click here to accept the Terms & Conditions
!

56. How to build the business case

57. “Provide and Pray”
is not a social strategy
Gartner 2013

58. Recognition
Campaigns
Education
Ambassador Networks
Community
Management
Cultural Assessment
Architecture
User Experience &
Design
Mobility
Enterprise Integration
Deployment
Landscape Assessment
Coalition
Vision, Mission, Values
Change Management
Governance
Socially Enabled
Processes
Organizational
Assessment

59. NewsGator Technologies © 2012 – Company Confidential
Free Online Trials
• Instant access
• Private and Secure
• Email Intergen for access

60. Sitrion Inc © 2014 – Company Confidential
“No matter what your organization’s goals
for enterprise social, the chief selection
criteria should be the ease with which a
platform can be used and its ability to
integrate with other core enterprise
software investments.” i.e. SharePoint
Rob Koplowitz,
Forrester Research

61. Thank You
@cuneytuysal

62. Sitrion Inc © 2014 – Company Confidential
beyond SharePoint 2013 and Yammer, today