4. Digital Transformation
ENGAGING
CUSTOMERS
Give them new
experiences
they love
EMPOWERING
EMPLOYEES
Reinvent
productivity and
enable a data-
driven culture
TRANSFORMING
PRODUCTS
Innovate products and
business models
OPTIMIZING
OPERATIONS
Modernize
portfolio, transform
processes and skills
Security
5. Every company is a software company.
You have to start thinking and operating
like a digital company.
It’s no longer just about procuring one
solution and deploying one. It is not
about one simple software solution.
It’s really you yourself thinking of your
own future as a digital company.
SATYA NADELLA
CEO, MICROSOFT
6. Every Organization needs to be a “Digital & Data Business”
75%
A5. On a scale of 1 to 10 with 1 being Strongly Disagree and 10 being Strongly Agree, to what extent do you agree or disagree with the following statements
about your organisation
Business leaders in New Zealand
agreed that every organization
needs to transform into a digital
business to enable future growth
88%
Business leaders in New
Zealand agreed that new data
insights can lead to new
revenue streams
7. New Zealand has some way to go on the Digital Journey
1, 17%
2, 47%
3, 36%
36% believe that they have a full strategy in place and are well on their way to digitising their business
47% are progressing in their digital transformation journeys, and 17% have a limited or no strategy today
A1. Which of the following best describes your organisation’s digital transformation strategy?
8. New Zealand: Organizations prioritizing people today
• As every industry faces disruption from newer, agile, digitally savvy players, there is insufficient
focus on creating new products, business models and revenue streams
B1. Please rank the following key benefits of digital transformation in order of priority to your organisation today where 1 is the highest priority and 4 is the least priority
% indicate respondents who rated this as the highest priority in their digital transformation journey today
Optimize
Operations
36%
#3
31%
Engage
Customers
#1
#2
Empower
Employees
25%
8%
#4
Transform Products
& Enable New
Business Models
9. Top Barriers for Digital Transformation in New Zealand
A variety of reasons were highlighted by respondents in New Zealand as key barriers. These include:
B4. Which of the following do you feel are the key Barriers to your organisation’s digital transformation journey? You may select up to 3 answers that are most relevant to you.
Cyber threats and security concerns
Lack of digitally skilled workforce
Lack of supporting government & ICT infrastructure
17%
17%
20%
21%
26%
30%
0% 5% 10% 15% 20% 25% 30% 35%
Lack of digitally skilled workforce
Lack of governmental policies and ICT infrastructure
Lack of a business-savvy technology leader
Lack of organization leadership skills to ideate, plan & execute
Tightly-regulated industries that limit ability to transform
No urgency or need to counter industry disruptors
PLACEHOLDER
10. Leadership is crucial for Digital Transformation
Today, CIOs are driving the digital transformation strategy in New Zealand’s organizations, and respondents expect them to continue
doing so in the future
However, respondents reflected that CEOs and Chief Digital Officers should also take a leadership role in driving the digital
transformation within the organization
28%
33%
15%
28%
15%
27%
34%
12%
33%
9%
0%
5%
10%
15%
20%
25%
30%
35%
40%
1 2 3 4 5 6
Series1 Series2
A2. Who in your organisation currently drives Digital Transformation?
A3. In your opinion, who should drive Digital Transformation, and be the leader for Digital Transformation for your organisation?
12. 1998:
• Don’t get into strangers’ cars
• Don’t meet people from the internet
2017:
• Literally summon strangers from the internet
to get into their car
13.
14.
15.
16.
17. “I've come up with a set of rules that
describe our reactions to technologies:
1. Anything that is in the world when you’re
born is normal and ordinary and is just a
natural part of the way the world works.
2. Anything that's invented between when
you’re fifteen and thirty-five is new and
exciting and revolutionary and you can
probably get a career in it.
3. Anything invented after you're thirty-five is
against the natural order of things.”
Douglas Adams: The Salmon of Doubt
26. The Digital Transformation Imperative
Do you have a board-level digital transformation agenda?
Howareyouempoweringmillennialstochangeyourorganization?
How are you creating a data-driven culture?
31. In this massively networked world you
have to pick your technology partners
carefully – making sure they not only have
the capabilities you need, but that their
approach empowers your agility,
efficiencies and differentiation.
Microsoft delivers an amazing breadth of
solutions, but more importantly, we’re
working in a way that prioritizes flexibility,
integration and trust.
SATYA NADELLA
CEO, MICROSOFT