NZ Herald - IT firm sees gains in sharing the wealth - 17 february 2012

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Tony Stewart, Intergen's Managing Director and founder features in the NZ Herald 'IT firm sees gains in sharing the wealth'

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NZ Herald - IT firm sees gains in sharing the wealth - 17 february 2012

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Now more than ever as organisations we need to accelerate our digital engagement and use our content intelligently, sensitively and helpfully. One of the only ways to connect with customers is digitally, and so the challenge for us as brands is how do we deliver a relevant and engaging experience at scale? And, within that, how do we make sure that we're tailoring the right content, to reach our audiences in the right ways, at the right time? In this webinar, we'll discuss the importance of personalisation in delivering an outstanding customer experience and the challenges marketers face when it comes to delivering true one-to-one personalised journeys. We will then look how Episerver's new Content Intelligence and Content Recommendations can, through the power of AI, help marketers gain deep content insights and automate true one-to-one, personalised marketing at scale.

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The Coronavirus pandemic had a profound impact on the way we work. Almost overnight, organisations have had to learn how to work remotely – and collaborate effectively – often by the most expedient means possible. The good news is that the flexible, remote working practices and tools that always seemed like a good idea in principle, have now been tested under extreme conditions and, in many cases, have been proven to be highly effective. To maintain the momentum and continue to realise the benefits, it's essential that we balance that flexibility and immediacy with governance and management. This is particularly true with 'easy to use' tools designed with user empowerment at their heart, such as Microsoft Teams, Zoom and others. In this webinar, we explore common pain points and problems arising from the explosive growth of these tools and potential solutions to those problems. We will hear from Anthony Martino, IT Operations Manager at flybuys (Australia), on how they plan to balance user empowerment with effective governance and management. We will look at practical approaches available to all customers, to continue realising the benefits of flexible working in a secure, streamlined and controlled manner. For more information visit https://www.intergen.co.nz/ReimagineWork/ #ReimagineWork

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During this webinar, Qassem Naim, Head of Data and Tech at FCB NZ (one of the largest global advertising agencies) joined us to discuss how excellent customer experience starts by getting personal. To do this right, it is important to understand how each customer interacts with your business. We then looked at how the Dynamics 365 Customer Insights platform can help you unify customer data from any touchpoint and personalise the buying experience for each customer through AI-driven insights and recommendations. For more information visit https://www.intergen.co.nz/ReimagineWork/ #ReimagineWork

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Keeping with the #ReimagineWork theme, we ran the "Working Remotely with Microsoft Technologies" webinar - conducted with Microsoft Teams live event - where we discussed covering remote working with Microsoft Azure Windows Virtual Desktop and communication with Microsoft Teams. Watch the recording https://www.youtube.com/watch?v=cBWkoPbw5kc to see how you can use Microsoft Azure technology to create and deploy Windows desktop images that run on the cloud, accessible from web browsers, Windows and MacOS clients as well as Android and iOS apps, giving your employees access to the same tools they would normally have through your physical desktop deployments.

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With more than 50,000 new malware created every day organisations can no longer afford to risk the financial and reputational impacts of a security or data breach, which can be too much for a business to recover from. Because of this, IT managers face increasing scrutiny and pressure from CEOs, managing directors and boards to prove that they are keeping the organisation secure. The changing threat landscape means organisations need to be vigilant and smarter about security. While businesses still face threats from infected devices and malware, attackers have also moved beyond that. For example, there is an increasing number of targeted email attacks with cyber criminals spending time to monitor communications so they can imitate emails that are so sophisticated that even relatively savvy users will open them. This webinar will explore the building blocks required to ensure you have the roadmap required to best protection against cyber attacks. We will provide you with a high level view of the following topics: · Audit and discovery – What are your weaknesses and are you compliant? · Education – Do your employees know when not to open that attachment? · Policy – Do you have the right policies for your industry? · Technology – Where to start and what has changed?

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NZ Herald - IT firm sees gains in sharing the wealth - 17 february 2012

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