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Why the Home Office opted for an Open Source, Cloud SaaS Intranet

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Why the Home Office opted for an Open Source, Cloud SaaS Intranet

  1. 1. Open Source at Home Office Document Name: Open Source - Intranet Author: Yeu Chung Lee (HOT ) Date: 09/06/2014 Intranet project
  2. 2. Business Drivers ● The Home Office intranet platform was approaching end of support and needed a tech refresh of hardware and software ● Existing contract due to expire with less than a year to realise benefits of investments ● Current tools were difficult to use and didn’t meet business needs (e.g. Can’t insert hyperlinks in body of webpage) ● Current implementation was not well understood by suppliers and any change was risky and expensive. 2
  3. 3. Project Objective 1. Preserve existing capabilities 2. Align with Cabinet Office’s Open Source policy 3. Align with Cabinet Office’s CloudFirst agenda 4. Avoid vendor lock-in 5. Save money 6. Improve services 3
  4. 4. Delivering against objectives 4 Objective Activity 1. Preserve existing capabilities Requirements analysis 2. Align with Cabinet Office’s Open Source policy Evaluate Web Content Management System market and consider Open Source products 3. Align with Cabinet Office’s CloudFirst policy Procure from G-Cloud framework 4. Avoid vendor lock-in Consider products based on Open Standards 5. Save money Develop business case to model costs 6. Improve services Select supplier that can deliver against the Service Requirements
  5. 5. Outcomes ● Selected Drupal Software as a Service (SaaS) from G-Cloud ● SaaS provider are responsible for the components that make up the service (e.g. Hosting, Security, Service Management) – simplifies the service, customers manage single supplier ● Commodity based model (pay for what we consume) – based on per user per month ● Short term contracts – Purchase Orders valid for up to 2 years ● No licencing costs with Open Source products – saving over £350K pa in licencing costs – additional modules are free ● Built on Open Standards – supplier may change the technology stack with minimal effort – customers may to export their content to another provider with minimal effort 5
  6. 6. Outcomes ● Selected Drupal Software as a Service (SaaS) from G-Cloud ● SaaS provider are responsible for the components that make up the service (e.g. Hosting, Security, Service Management) – simplifies the service, customers manage single supplier ● Commodity based model (pay for what we consume) – based on per user per month ● Short term contracts – Purchase Orders valid for up to 2 years ● No licencing costs with Open Source products – saving over £350K pa in licencing costs – additional modules are free ● Built on Open Standards – supplier may change the technology stack with minimal effort – customers may to export their content to another provider with minimal effort 5

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