1.
My professional ways
1.
2.
3.
4.
Understanding
Communicating
Getting things done
Being happy
1

2.
Getting the first question right
Important in any
situation is to
understand it. Not to
interpret or to judge it.
So really there is only
one question:
2

3.
3

4.
Learn the values
•
•
•
•
of the organization
of the departement
of each individual
why are we doing
this?
4

5.
So walk,
talk and
listen,
listen,
listen
5

6.
Listen everywhere to
everybody
6

7.
7

8.
REFLECT
What did I feel?
What did I hear?
What did I see?
What did it
do to me?
What
connects it
all?
Why did
they tell me
this?
EVALUATE
Do you notice the pink clouds? Stay positive! 
8

9.
Communicate
contact
inform
argue
persuade
Two ways of deploying:
9

10.
inform
argue
professionalism
goals
results
leadership
contact
persuade
steering
targets
facts & figures
management
inform
argue
contact
persuade
10

11.
So you walk, you talk and
you listen. You spend much
time to have contact
throughout the oganization
and inform everybody about
the goals.
11

12.
When it comes to arguing and
persuasion, it’s all about conduct.
12

13.
Be very clear on what you do and
what you don’t want to see !!
13

14.
For conduct is the
direct contributer
to result
14

15.
Memorize this model:
CONGETITAL
COMPETENCES
LEARNT
COMMITMENT
CONDUCT
CONTEXT
RESULT
15

16.
CONGETITAL
COMPETENCES
LEARNT
COMMITMENT
CONDUCT
CONTEXT
primairy point
of attention
RESULT
16

17.
Getting the results
• Be clear about the
goals
• Give a good example
• Facilitate everybody
• Claim conduct
17

18.
Be yourself,
don’t mascerade,
let your feelings out,
respect the same from others,
don’t judge
be respectfull
act and be happy!
18

19.
irvin.barnard@klaros.n
l
Don’t hesitate to contact
me if you think I can
help you or your
business !
19