Speaker: Vicki McGarvey, learning and information services manager, Staffordshire University. This session will provide an overview of the digital transformation work undertaken at Staffordshire University over the last 12 months, with a particular emphasis on the digital learning project and the Digital Diagnostic tool which has been developed. This online tool allows all staff to self-assess their current level of digital capability, provides an overall 'score' and directs them to relevant development and training material available at the university.

2. Digital Diagnostic
Assessing staff digital capabilities at Staffordshire University

3. Digital transformation at
Staffordshire University
7/7/2017 3

4. 7/7/2017 4

5. https://www.amazon.co.uk/dp/0340981229/ref=rdr_ext_tmb
An exciting journey, but it has been…

6. In the last 14 months…
NewVC (April 2016)
New Executive team
(except one!)
Campus re-
development
Site relocation New Learning Spaces
All Academic Schools
re-structured
Many Services re-
structured
Information Services
split into Digital
Services and Library
Introduced Office 365
and OneDrive
Most IT systems moved
to Cloud (Microsoft
Azure)
New Strategic Plan and
supporting
strategies/KPIs

7. Digital Learning Project
Learning Spaces
Tools andTechnologies
Staff Digital Capabilities
Student Digital Capabilities
Learning Analytics

8. Staff Digital Capabilities workstream
“Design, create and implement
a development and learning
programme to enhance the
digital capabilities of our staff.”

9. Digital Capability Self Assessment
“All staff to be able to use
the agreed self-assessment
tool to determine their
digital capability
development needs.”

10. What to include?
» Builds on previous digital capabilities project – Digital U
» Based on initial Digital U values (now Digital Behaviours)
» Cover core technologies and tools staff need to use in their role:
– Digital Communication
– Handling Information
– Creating Digital Content/Artefacts
– Digital Learner
– DigitalAmbassador
– RoomTechnologies or Pedagogy FIRST

11. Digital Behaviours at Staffs
• Communicate effectively in a variety of digital media and forums
• Confidently use technology to participate, facilitate and initiate
working relationships and networks
Digital
Communication
• Collate, manage, access and use digital data
• Handle and manage data securely
Handling Information
• Design or create new digital artefacts or materials
• Develop new practices with digital technology
Creating Digital
Content
• Identify and utilise digital learning opportunities
• Use digital tools and resources to participate in learning
Digital Learner
• Develop and project a positive digital identity and reputation
• Look after personal health, safety and relationships in digital
settings
Digital Ambassador
• Effectively use the Staffordshire University range of tools and
technologies in classroomsRoomTechnologies

12. How we did it
» Online ‘survey’ using Qualtrics - anonymous
» Routes through for each staff grouping
» Questions “pointy”
› I do… , I have…, I can…
» Rate confidence level
› Not Sure/Do it with help/Competent/Can help others
» Each response scored
› Overall “digital score” at the end

13. How we did it
» Beta version – January 2017
» Feedback from critical friends/Digital U Community
» Soft launch March 2017
» Promoted as part of Staffordshire’s ‘Digi Month’ in May
» Promoted at internal Learning andTeachingConference via event app

14. Survey feedback has link to guide with
support and training links:
libguides.staffs.ac.uk/digitalu/selfassessment
Also support and training links available
via Staff Intranet - Iris. All course
booking via that.
Aim to consolidate all support and
training in one place.
7/7/2017 14

15. Support and Feedback
» Digital Learning team will ensure support and training is available
for areas where scores/confidence are lower.
» Target training to Schools, Services orTeams as necessary.
» Emphasise on supporting academic staff making best use of MS Surface Pro’s
» Staff can repeat the diagnostic as they use new tools/ technologies and track
progress.
» Encourage discussions with Managers in one to ones or performance reviews.

16. What it looks like…
7/7/2017 16

17. What is looks like…
7/7/2017 17

18. Where next
» Get feedback from users on ease of use and effectiveness
» Modify and release new version as necessary
» Support Schools/Services to create localised versions/checklists
» Hope to work with HR to link to performance reviews
» Develop further training and resources accessed via single point
» Align with next phase of the DigitalTransformation project

19. Give it a go…
07/07/2017 19
Version of the Digital Diagnostic created for
Connect More…
bit.ly/DDCM29

20. Discussion
Add ideas to the Padlet:
https://padlet.com/jfadams/digitaldiagnostic
How effective would you find the Digital Diagnostic
to use with staff in your institution?
How could the tool could be improved or modified?
Is a single solution for assessing digital capabilities of
all staff desirable?

21. jisc.ac.uk
Digital Diagnostic: Assessing staff
digital capabilities at Staffordshire University
Vicky McGarvey, Learning and
Information Services Manager
7/7/2017 21
j.f.adams@staffs.ac.uk