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Fadi Alqudimi • Usen Esiet • Jing Jiang
TaeKyung Kim • Siobhan O’Shaughnessy
Ratiporn Tantadvanickul
COMPANY
!   First Published in 1929
!   Newspaper for Japanese Americans
!   501(c)(3) organization
!   Published by the Japanese American Citizens
    League (JACL)
!   Based in Los Angeles
!   Print circulation: 30,000
CUSTOMER
!     Print and Online
!     Aged 50 years and older
!     Well educated and affluent
!     Primarily JACL members
!     78% live on the west coast; 66% in California
COLLABORATOR
!   Japanese American Citizens League (JACL)
!   Launched in 1929
!   Oldest and largest Asian American civil rights
    organization in the United States
COMPETITION
!   Hyphen Magazine
  !    “Asian America Unabridged”
  !    Online content and biannual print publication
  !    18 to 44 years; educated; professionals
  !    Integrated with social media platforms
! KoreAm Journal
  !   “Korean American Experience”
  !   Online and monthly print publication
  !   18 to 44 years; educated; professionals
CLIMATE
!   Shifting media consumption habits
!   Economic decline
!   Lost advertising revenue
!   Newspaper industry suffered the biggest
    decline from 2007-2011 (28%)
!   Print advertising declined more than 17%
!   19th century business model
RESEARCH OBJECTIVES
!   To develop a deep understanding of Pacific Citizen’s present
    situation.
!   To identify Pacific Citizen’s unique value proposition.
!   To identify Pacific Citizen’s potential target audience.
!   To understand the needs, interests and habits of identified
    target audiences.
!   To develop new revenue models for Pacific Citizen.
HYPOTHESES
!   H1: The Japanese American market—historically,
    Pacific Citizen’s target audience—is not a viable
    or sustainable market in the long term.
!   H2: There are currently no national media
    outlets serving the Asian American population.
!   H3: The growing Asian American population is
    an attractive target market for Pacific Citizen.
METHODOLOGIES
                 Research Plan (28 April – 11 May 2012)	
Sun	
          Mon	
          Tue	
         Wed	
               Thu	
              Fri	
            Sat


                                                                                                             28	

                                             Caroline             Paul Niwa,         Margie
                                             Aoyagi-Stom,         professor of       Yamamoto,
                                             Pacific              journalism         a current
                                             Citizen’s            at Emerson         Pacific
                                             editor-in-           College            Citizen
                                             chief.               	
                 subscriber
                                                                                     	
        29	
           30	
           1	
                 2	
                3	
              4	
              5	
                                                                                                      Final
                                                                                                      Presentation	
                                             Mariko
                                             Morimoto, assistant
                                             professor of marketing
                                             communication
                                             at Emerson
                                             College	
         6	
            7	
           8	
                 9	
              10	
             11	
             12	

 Conducting Interview	
 Conducting an Online Market Survey	
 Secondary Research
Issue I: The Japanese American market is not a viable and
attractive market for Pacific Citizen.
                   Asian Population by Detailed Group 2000 and 2010 	




   Source: U.S. Census Bureau
Issue II: Pacific Citizen has limited online awareness and
involvement on social media platforms.




   Source:
   http://siteanalytics.compete.com/pacificcitizen.org/
Issue III: The decline of the newspaper industry threatens
Pacific Citizen’s current business.
                    Newspaper Advertising Revenues
            Daily Newspaper Ad Revenues Have Fallen Sharply	




Source: Newspaper Association of America
Insight I: The Asian American population is an attractive
market for Pacific Citizen.

!   With a total population of 17.3 million, nearly 50% of all
    Asian Americans live in just three states: California, New York,
    and Texas. In California, Asians represent 13% of the total
    state population.
!   Asian American consumers wield $579 billion in spending
    power, have the highest median income, and are ranked the
    first in educational attainment.
!   The Asian American and Media Market Research survey
    showed that 71.6% are interested in reading a national Asian
    American lifestyle magazine.
Insight II: Pacific Citizen has the potential to engage a
community that has strong Internet usage and literacy.
Insight III: Pacific Citizen can leverage the recent rise of the
niche magazine industry.




Source: Audit Bureau of Circulation, FAS-FAX report for Consumer Magazines
Insight IV: Pacific Citizen is one of a few Asian American
publications, possessing both inherent strengths and
weaknesses.
!   Strength: Pacific Citizen serves as a national publication
    for the Asian American population.
       Ms. Yamamoto: “I will call it an Asian American newspaper,
       a national publication that covers activities across the
       country. For people on the east coast, it is probably the only
       national newspaper that we have; all of the others are
       regional. I tell them that because we are wide spread in the
       area. It is difficult to access this information easily. Most
       people appreciate the fact that they can’t get this news any
       place else.”
Insight IV: Pacific Citizen is one of a few Asian American
publications, possessing both inherent strengths and
weaknesses.
!   Weakness: There is too much emphasis on the JACL and
    not enough content that will help to generate interest
    from new audiences.
       Ms. Yamamoto: “I am Pleased with [Pacific Citizen].
       However, I wouldn’t be happy if it just had news about JACL. I
       want to see general Asian American activities and news. I
       think one of the best issues they did was the food issue. Any
       culture food is a common denominator. I wish there was a
       way to be more in.”
“The new Pacific Citizen is the
only publication dedicated to
 providing national news and
  human-interest stories that
 connect contemporary Asian
Americans to their community
    and with one another.”
MARKETING OBJECTIVES
!   Increase Pacific Citizen’s brand awareness
    within the target market by 20% within 24
    months.
!   Increase print and online advertising revenue
    by 10% within 24 months.
!   Increase print circulation by 50% within 24
    months.
MARKETING OBJECTIVES
!   Increase new paid magazine subscribers by
    100% within 24 months.
!   Increase unique website visitors by 150%
    within 12 months.
!   Reposition Pacific Citizen and reintroduce it
    as a lifestyle magazine.
!   Identify new partnerships.
COMMUNICATIONS OBJECTIVES
!   Create 30% awareness of Pacific Citizen
    among Asian American consumers aged 18
    to 45 years within 12 months.
!   Communicate the connection between
    Pacific Citizen and Asian American news and
    interests so that 25% of the target market
    develops interest in the magazine.
COMMUNICATIONS OBJECTIVES
!   Encourage trial of Pacific Citizen among 10%
    of Asian American consumers, aged 18 to 45
    years in 12 months.
!   Develop and maintain regular purchase of
    the Pacific Citizen magazine among 10% of
    Asian American consumers, aged 18 to 45
    years within 24 months.
COMMUNICATIONS OBJECTIVES
!   Encourage trial of Pacific Citizen among 10%
    of Asian American consumers, aged 18 to 45
    years in 12 months.
!   Develop and maintain regular purchase of
    the Pacific Citizen magazine among 10% of
    Asian American consumers, aged 18 to 45
    years within 24 months.
CREATIVE OBJECTIVES
!   Launch four creative campaigns in a 12-
    month period, complementing the IMC plan.
!   Articulate the publication’s repositioning as a
    lifestyle magazine for the Asian American
    community.
!   Generate brand awareness as well as
    engagement with Pacific Citizen’s target
    audience.
ELEMENTS OF CULTURE CAMPAIGN
ELEMENTS OF CULTURE CAMPAIGN
I AM ASIAN AMERICAN CAMPAIGN
P. C. COMING SOON CAMPAIGN
P. C. COMING SOON CAMPAIGN
P. C. COMING SOON CAMPAIGN
P. C. COMING SOON CAMPAIGN
WEBSITE
FLASH MOB CAMPAIGN
FLASH MOB CAMPAIGN
FLASH MOB CAMPAIGN
Forming the name:
I am proud of
being an Asian
   American!
FLYER
IMC MIX

!   Reach
!   Impact
!   Cost
SOCIAL MEDIA
!   Facebook, Twitter, and Youtube
!   Goals:
  !  Generate Brand Awareness
  !  Increase Brand Awareness
  !  Build a Relationship with Audiences
OUT OF HOME
!   Billboard
!   Goals:
   !  Generate buzz
   !  Glean awareness about the Pacific Citizen brand
   !  Strengthen the Brand Credibility
EXPERIENTIAL MARKETING
!   Flash Mob
!   In 4 major cities with Asian American
    population
!   Goals:
  !  Increase unique site visitors
  !  Generate Buzz and Excitement
  !  Get audiences to share their experiences with
     their networks
BUDGET
                      YEAR ONE
(42,000 Subscribers, 30,000 Original and 12,000 New)
Circulation Revenue (12,000 @ $40)	
                   $480,000	
  
Advertising Revenue*	
                                    70,000	
  
Total Revenue	
                                         $550,000	
  
Cost of Goods (Printing of 12,000 @45,000 price)	
         4,500	
  
Gross Margin	
                                          $545,500	
  
Marketing (@ 50% of Revenue)	
                           275,000	
  
Balance for Sales & Administration	
                    $270,500	
  

      *Based on $175,000 @ 30,000 Circulation = $5.80/Copy
BUDGET
                      YEAR TWO
(60,000 Subscribers, 30,000 Original and 30,000 New)
Circulation Revenue (30,000 @ $40)	
                   $1,200,000	
  
Advertising Revenue*	
                                     175,000	
  
Total Revenue	
                                         $1,375,000	
  
Cost of Goods (Printing of 30,000 @45,000 price)	
          11,000	
  
Gross Margin	
                                          $1,364,000	
  
Marketing (@ 25% of Revenue)	
                             350,000	
  
Balance for Sales & Administration	
                    $1,014,000	
  

      *Based on $175,000 @ 30,000 Circulation = $5.80/Copy
BUDGET & MEASUREMENT

!   Fundraising
!   Sponsorship
!   Online metric tools
“In any line of human endeavor,
it is a simple fact of ethics that it
 always requires a great deal of
     effort and energy to start
           anything new.”  

                 - Morikazu Ida
               Consul General of Japan  
 Printed in first edition of Pacific Citizen, October 15, 1929
THANK YOU

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Pacific citizen presentation

  • 1. Fadi Alqudimi • Usen Esiet • Jing Jiang TaeKyung Kim • Siobhan O’Shaughnessy Ratiporn Tantadvanickul
  • 2. COMPANY !   First Published in 1929 !   Newspaper for Japanese Americans !   501(c)(3) organization !   Published by the Japanese American Citizens League (JACL) !   Based in Los Angeles !   Print circulation: 30,000
  • 3. CUSTOMER !   Print and Online !   Aged 50 years and older !   Well educated and affluent !   Primarily JACL members !   78% live on the west coast; 66% in California
  • 4. COLLABORATOR !   Japanese American Citizens League (JACL) !   Launched in 1929 !   Oldest and largest Asian American civil rights organization in the United States
  • 5. COMPETITION !   Hyphen Magazine !  “Asian America Unabridged” !  Online content and biannual print publication !  18 to 44 years; educated; professionals !  Integrated with social media platforms ! KoreAm Journal !   “Korean American Experience” !   Online and monthly print publication !   18 to 44 years; educated; professionals
  • 6. CLIMATE !   Shifting media consumption habits !   Economic decline !   Lost advertising revenue !   Newspaper industry suffered the biggest decline from 2007-2011 (28%) !   Print advertising declined more than 17% !   19th century business model
  • 7. RESEARCH OBJECTIVES !   To develop a deep understanding of Pacific Citizen’s present situation. !   To identify Pacific Citizen’s unique value proposition. !   To identify Pacific Citizen’s potential target audience. !   To understand the needs, interests and habits of identified target audiences. !   To develop new revenue models for Pacific Citizen.
  • 8. HYPOTHESES !   H1: The Japanese American market—historically, Pacific Citizen’s target audience—is not a viable or sustainable market in the long term. !   H2: There are currently no national media outlets serving the Asian American population. !   H3: The growing Asian American population is an attractive target market for Pacific Citizen.
  • 9. METHODOLOGIES Research Plan (28 April – 11 May 2012) Sun Mon Tue Wed Thu Fri Sat 28 Caroline Paul Niwa, Margie Aoyagi-Stom, professor of Yamamoto, Pacific journalism a current Citizen’s at Emerson Pacific editor-in- College Citizen chief. subscriber 29 30 1 2 3 4 5 Final Presentation Mariko Morimoto, assistant professor of marketing communication at Emerson College 6 7 8 9 10 11 12 Conducting Interview Conducting an Online Market Survey Secondary Research
  • 10. Issue I: The Japanese American market is not a viable and attractive market for Pacific Citizen. Asian Population by Detailed Group 2000 and 2010 Source: U.S. Census Bureau
  • 11. Issue II: Pacific Citizen has limited online awareness and involvement on social media platforms. Source: http://siteanalytics.compete.com/pacificcitizen.org/
  • 12. Issue III: The decline of the newspaper industry threatens Pacific Citizen’s current business. Newspaper Advertising Revenues Daily Newspaper Ad Revenues Have Fallen Sharply Source: Newspaper Association of America
  • 13. Insight I: The Asian American population is an attractive market for Pacific Citizen. !   With a total population of 17.3 million, nearly 50% of all Asian Americans live in just three states: California, New York, and Texas. In California, Asians represent 13% of the total state population. !   Asian American consumers wield $579 billion in spending power, have the highest median income, and are ranked the first in educational attainment. !   The Asian American and Media Market Research survey showed that 71.6% are interested in reading a national Asian American lifestyle magazine.
  • 14. Insight II: Pacific Citizen has the potential to engage a community that has strong Internet usage and literacy.
  • 15. Insight III: Pacific Citizen can leverage the recent rise of the niche magazine industry. Source: Audit Bureau of Circulation, FAS-FAX report for Consumer Magazines
  • 16. Insight IV: Pacific Citizen is one of a few Asian American publications, possessing both inherent strengths and weaknesses. !   Strength: Pacific Citizen serves as a national publication for the Asian American population. Ms. Yamamoto: “I will call it an Asian American newspaper, a national publication that covers activities across the country. For people on the east coast, it is probably the only national newspaper that we have; all of the others are regional. I tell them that because we are wide spread in the area. It is difficult to access this information easily. Most people appreciate the fact that they can’t get this news any place else.”
  • 17. Insight IV: Pacific Citizen is one of a few Asian American publications, possessing both inherent strengths and weaknesses. !   Weakness: There is too much emphasis on the JACL and not enough content that will help to generate interest from new audiences. Ms. Yamamoto: “I am Pleased with [Pacific Citizen]. However, I wouldn’t be happy if it just had news about JACL. I want to see general Asian American activities and news. I think one of the best issues they did was the food issue. Any culture food is a common denominator. I wish there was a way to be more in.”
  • 18.
  • 19. “The new Pacific Citizen is the only publication dedicated to providing national news and human-interest stories that connect contemporary Asian Americans to their community and with one another.”
  • 20. MARKETING OBJECTIVES !   Increase Pacific Citizen’s brand awareness within the target market by 20% within 24 months. !   Increase print and online advertising revenue by 10% within 24 months. !   Increase print circulation by 50% within 24 months.
  • 21. MARKETING OBJECTIVES !   Increase new paid magazine subscribers by 100% within 24 months. !   Increase unique website visitors by 150% within 12 months. !   Reposition Pacific Citizen and reintroduce it as a lifestyle magazine. !   Identify new partnerships.
  • 22. COMMUNICATIONS OBJECTIVES !   Create 30% awareness of Pacific Citizen among Asian American consumers aged 18 to 45 years within 12 months. !   Communicate the connection between Pacific Citizen and Asian American news and interests so that 25% of the target market develops interest in the magazine.
  • 23. COMMUNICATIONS OBJECTIVES !   Encourage trial of Pacific Citizen among 10% of Asian American consumers, aged 18 to 45 years in 12 months. !   Develop and maintain regular purchase of the Pacific Citizen magazine among 10% of Asian American consumers, aged 18 to 45 years within 24 months.
  • 24. COMMUNICATIONS OBJECTIVES !   Encourage trial of Pacific Citizen among 10% of Asian American consumers, aged 18 to 45 years in 12 months. !   Develop and maintain regular purchase of the Pacific Citizen magazine among 10% of Asian American consumers, aged 18 to 45 years within 24 months.
  • 25. CREATIVE OBJECTIVES !   Launch four creative campaigns in a 12- month period, complementing the IMC plan. !   Articulate the publication’s repositioning as a lifestyle magazine for the Asian American community. !   Generate brand awareness as well as engagement with Pacific Citizen’s target audience.
  • 28.
  • 29. I AM ASIAN AMERICAN CAMPAIGN
  • 30. P. C. COMING SOON CAMPAIGN
  • 31. P. C. COMING SOON CAMPAIGN
  • 32. P. C. COMING SOON CAMPAIGN
  • 33. P. C. COMING SOON CAMPAIGN
  • 35.
  • 38.
  • 40. I am proud of being an Asian American!
  • 41. FLYER
  • 42.
  • 43.
  • 44.
  • 45. IMC MIX !   Reach !   Impact !   Cost
  • 46. SOCIAL MEDIA !   Facebook, Twitter, and Youtube !   Goals: !  Generate Brand Awareness !  Increase Brand Awareness !  Build a Relationship with Audiences
  • 47. OUT OF HOME !   Billboard !   Goals: !  Generate buzz !  Glean awareness about the Pacific Citizen brand !  Strengthen the Brand Credibility
  • 48. EXPERIENTIAL MARKETING !   Flash Mob !   In 4 major cities with Asian American population !   Goals: !  Increase unique site visitors !  Generate Buzz and Excitement !  Get audiences to share their experiences with their networks
  • 49. BUDGET YEAR ONE (42,000 Subscribers, 30,000 Original and 12,000 New) Circulation Revenue (12,000 @ $40)   $480,000   Advertising Revenue*   70,000   Total Revenue   $550,000   Cost of Goods (Printing of 12,000 @45,000 price)   4,500   Gross Margin   $545,500   Marketing (@ 50% of Revenue)   275,000   Balance for Sales & Administration   $270,500   *Based on $175,000 @ 30,000 Circulation = $5.80/Copy
  • 50. BUDGET YEAR TWO (60,000 Subscribers, 30,000 Original and 30,000 New) Circulation Revenue (30,000 @ $40)   $1,200,000   Advertising Revenue*   175,000   Total Revenue   $1,375,000   Cost of Goods (Printing of 30,000 @45,000 price)   11,000   Gross Margin   $1,364,000   Marketing (@ 25% of Revenue)   350,000   Balance for Sales & Administration   $1,014,000   *Based on $175,000 @ 30,000 Circulation = $5.80/Copy
  • 51. BUDGET & MEASUREMENT !   Fundraising !   Sponsorship !   Online metric tools
  • 52. “In any line of human endeavor, it is a simple fact of ethics that it always requires a great deal of effort and energy to start anything new.”   - Morikazu Ida Consul General of Japan   Printed in first edition of Pacific Citizen, October 15, 1929