Social group work aims to help normal people develop positive relationships and strengthen interpersonal skills. Treatment in group work involves managing group situations and issues to meet member needs and facilitate satisfying participation and growth. Key goals are relieving tensions, resolving conflicts, increasing self-understanding, and enabling patients to adopt fulfilling behaviors. A group worker's success relies on rapport with members, which is built through empathy, self-disclosure, confrontation, investigation, support, cognitive changes, role playing, and partialization.