Committed and motivated team asset with exceptional staffing and customer service decision making skills. Robust work ethic, professional demeanor and inordinate integrity. As a Branch Manager maintained a professional demeanor, a positive attitude and a high energy level. Team-oriented, solution focused approach.

1. Jack Blake
1408 Cedar Drive
Front Royal, Va. 22630
To: HiringAgent:
My name isJack Blake,andI receivedadiplomafromTrue Blue Universitywhileatmyformerjob.While
studying,Ilearnedtoeffectivelyworkwithcustomersandalsotooka course in staffingandbusiness
communication.Ihave experience withresearchbasedsolelyonacademicwork,andIhave experience
as a staffingbranchmanager.
I tookovera branch that was$30,000.00 in the redfrom 3 previousmanagers.
I turnedthe branch aroundin only3 months.
While workingasbranchmanagerI calledpreviouscustomersidentifiedthe problemandretained90%
back as regularcustomers.
I alsospenttime onthe roadgainingnew customersbycoldcalling,callingoncurrentcustomerstoget
the numberof workersincreased.
I thrive ina fast-pacedworkenvironment,andIampro-active andexcellentwithaskingthe right
questionsandbuildingrelationshipswithprofessionals.
I am a good listener,communicator,interviewerandresearcher—bothinpersonandonthe telephone.
I learnfast,and I will be anexcellentfitforacareer focusedonyourcompany’sneeds.Iamtruly
passionate aboutattackingproblems,findingsolutionsandproducingresults.
Long lastingrelationshipsare veryimportant,andIwill buildsolidrelationships,andensure thatIfocus
on detailsandaccuracy. I transitioneasilytoperformnew tasks.
In mypreviouspositionIworkedasacustomerservice agent/staffinghrat Labor Readya divisionof
True Blue,Inc.a fortune 500 companywithoffice inalmosteverystate IrunorientationforNew Hires,
and processedthe paperworkassociatedforhiring.Imatchedthe correcttemporaryworkerwiththe
rightjob basedupontheirskill set,andbaseduponthe application.

2. At mylast jobit wasimportantforme to alsoimportantforme to answerthe phone collectthe correct
informationsothatI couldfulfilltheirworkrequest.Icontactedpreviouscustomerswhentime
permittedtoworkwiththe companyto to retaintheirbusiness.Ihada great successrate of 50-60 %
retentionwhile atLaborReady.
In the past,I workedforPaladinConsultingasacontractor where Idone varioustypesof worksuch as
staffing,customerservice,andhelpedorganizefiles.Iperformedthe same dutiesasthe call center's
phone representatives;the onlydifference isIworkedina customerservice focusedrole inanonline
environment.
I previouslyworkedasaCustomerService Agentforanamusementcompanyascustomerservice
agent,and office supportmanagerwhere Iwouldassistthe office withphone calls,settingup
appointments.
I attendedconferencesforABCStaffingdesignatedtofacingfuture challengesinthe workforce area.
I can commitfull-timetothisposition,andIamwillingworkover-time andtravel asneeded.
Thank youfor yourtime and considerationregardingthiscareeropportunity.Referencesare available
uponrequest.
Sincerely,
Jack S. Blake
Jblake04@gmail.com
703-881-2473