Jacky Marbida
Unit 407, 64 Malaya Street, Plainview, Mandaluyong City 1550
Multilingual Integration Consultant
Mobile: (63) 908-8185812 jackmarbida@yahoo.com
PROJECT MANAGEMENT & TEAMWORK
Vision...Leadership...Collaboration...Execution...Results
Award-winning, dynamic technical developer, qualified by academic and professional successes projectmanagement.
Customer Service – extended extra mile to resolve clients request
Innovative and enthusiastic technical integration consultant, ableto conceptualize,develop, and implement creative solutions,
resultingin high-traffic,high-profileprojects.
Detail-oriented project manager with strong organizational skills.Proven ability to manage multipletasks,develop effective
schedules,and deliver work on time.
Dedicated professional with outstanding communication skills for language expertise, ableto work well with individualsatall
levels.Experience includes coordinatingmultiplefunctions and providingtrainingand support.
Solid knowledge of industry tools; monitor new trends through research.Able to communicate technical information in an
understandable,simplisticmanner.
Lee RaylRecommendation
Duringmy timeatConcur I hadthechanceto work with Jack on my team.Duringthattime
Jack's personality aswell asskillshelped Concur clientsbecomesuccessful.Jack'sSpanish
skillscamein handy astheonly foreign languagespeakeron theteam.Jack's work and
desireto givetheclientall thetools to besuccessful area greatassetand I wish himthe
bestin his futureatConcur or elsewhere.
Lee Rayl - ,May 11,2015,Leemanaged Jacky atConcuran SAP Company
Ruzelle Johanna Zaldivar Recommendation
Loyalty AdvocateatAtlassian
I havethe pleasureof workingcloselywith Jacky andhisteam.Heis very professional and
handlesclient'stechnical concernswith muchgusto.Notonly ishefocused on producingresultsand resolvingclientconcernsbutheis also
a phenomenal individual thatisup for anything.Herecently co-hosted ourholiday party of 700people.As hewould outit - Encantadade
conocerte!:)
February 24,2015,RuzelleJohannaworked with Jacky atConcuran SAP Company
TECHNICAL PROFICIENCIES
Languages:HTML5, JavaScript, XML,SEO Techniques,CMS, English(Professional), Spanish(Professional),Frensh& Japanese(Begginer)
Software:Eclipsebeginner,Photoshop CS5,MicrosoftOfficeSuite(Word,Excel,PowerPoint,and Outlook),SAP Nessie,Salesforce,HMC
OperatingSystems:Windows
Other:GoogleAnalytics
PROFESSIONAL EXPERIENCE
Integration Consultant (Spanish/Japanese)|Concur Technologies, Makati City | 2013- Present
Highly talented and skilled consultantwith variousexperiences in customer service,providingvision anddirectionfor client’ssuccessfrom
includinginitial phasethrough completion. Specificjobsresponsibility highlighted thatpromotescompanies successwerehandling
comprehensivedataintegration for ADP and external clientsfor XeroxTechnologies.
 TECHNICAL EXPERTISE: Consistently demonstratetop-notchtechnical skills,includingallphasesof web developmentfrom
concept,architecture,production,deployment,and maintenance.Skilledathand-codingsites fromwireframesandPhotoshop
designs,producingweb designscompliantwith HTMLand CSS standards.
 TEAM LEADERSHIP/DEVELOPMENT: Developed and introduced informativetrainingdocuments,improvingprocessesand
procedures,and assistingnewdevelopersinperformingwork-related assignments.
 HONORS: winner of VJquestfor the 700 participantsfor theConcurTechnologies,Inc. Annual Christmascelebration.
Areas of Expertise
Integration Service (Java Dev)
Project Management
Strategic Team Technical Training
Client Training Relationship
Team Management Planning
Client Phasing

Jacky Marbida
Mobile: (63) 908-8185812 | jackmarbida@yahoo.com| Page 2
Xerox Technologies | One E-com, MOA Complex, Pasay City 2011-2013
Spanish/English Transaction Specialist
Workcloselywith both creative and back end team on smalland large scale interactive user expertsutilizinginteractiveSAP
applications. Leveragekeen analytical problemsolving,technical proficiency and customer serviceand followthrough skillsto manage
responsibilitiesin a timely manner.
 SKILLS– managed multipletaskwith producinghighly appreciated resultsthrough clientsuccessusingSAP application.
 KEY Responsibility –delivered key solutionsthrough clientrequestfor Xerox and for ADP Payrollthirdparty requestincorporating
Xerox servicesfor South American Countries includingColombia,Argentina,Chileand Mexico.
Teleperformance Philippines | Octagon Bldg, One San Miguel Ortigas | 2007-2011
Technical Specialist/Customer Service
Delivered and supported newand enhanceservices fortelecomsolutions,providingcuttingedgecustomer serviceboth for technical and
general customer serviceprovidingbestpractices and high performance. Created high scores to completematricesand scorecards;
customer servicefor Billing& Retention,Salesand Customand general customer services.
 CLIENTRELATIONS:Utilized strongcommunication,interpersonal,and presentation skillswhileinteractingwith educational and
administrativedepartments, identifyingneeds,and recommendinginnovativeideas
EDUCATION
Bachelor of Science in Computer Science, 2007
BICOL COLLEGE, Daraga, Albay, 4501
Collegiate Activities
Board of Student| President | 2006
Board of Student | Vice President | 2005
Computer Studies Department | President|2006
Library Club | President| 2006
Computer Studies Department | Treasurer | 2005
Honors Received
Leadership Award | Commencement Exercises | 2006
Academic Excellence Award | Commencement Exercises| 2006
AFFILIATIONS
CHRIST COMMISION FELLOWSHIP | Christian Church
Disciple, Kids Coach for Large group presentation, Ministry Host for Elevate Summit