1. 1661 S Heather Meadows Lp.
Anchorage, Alaska 99507
907-336-3195 Home
907-229-3195 Cell
Jthomp2171@hotmail.com Email
James Thompson
Objective To find a permanent position in a company that offers good benefits and a fair
wage with the opportunity to grow within the company.
Experience 2008- current MRD Inc. D.B.A McDonalds Anchorage, AK
General Manager
• Supervised 50-60 employees including a management team of twelve shift
managers.
• Responsible for screening all applications, working with People manager
conducting interviews and hiring.
• Responsible for all store controllables (inventory, cash, deposits, labor)
• Responsible for management development thru LMS, prepare managers for
promotion.
2002-2008 International Telecom Incorporated Anchorage, AK
Operations Manager
• Worked with NACT Telecommunication switches and billing servers for
five years.
• Responsible for all rating and routing updates.
• Customer service Answering phones, receiving customer phone payments
• Responsible for all billing groups and periods, received and posted
payments.
• Provided technical support for customers, troubleshoot customer calls and
any or account issues.
• Experienced with working Microsoft Office/Excel and Word.
1994–2001 Davidson Enterprises D.B.A McDonalds Anchorage, AK
Store Manager
• Supervised over 70 employees including a management team of ten shift
managers.
• Responsible all store controllable (inventory, cash, deposits, labor, training,
screening, hiring and termination of employees)
1993–1994 Seven Eleven Northstore Anchorage, AK
Clerk
• Customer service, ordering, stocking and general cleaning.
1987-1992 JDS Company DBA McDonalds Anchorage, AK

2. 2nd
Asst. Manager
• Running shifts, training crew, deposits and equipment maintenance.
Education 1991- 1994 University Of Alaska Anchorage Anchorage, AK
SecondaryEducation,MinorinHistory(DidnotcompleteFinalYear)
Deans List University Of Alaska Anchorage Fall 1993
1990 Travel Academy Anchorage, AK
Air Freight Certificate /Hazard Materials Certificate /Forklift Training
Awards Crew Member of the Month / McDonalds Feb 1986
Deans List / University Of Alaska Anchorage 1993
Deans List / McDonalds BMC Course 1996
Top of the Arch / McDonalds 1999
Outstanding Store Manager of the Year 2010
Let’s Do Lunch, Most Improved Top 1% Western Division 2010
Outstanding Store Manager of the Year 2013