Jan Claes

process of process modeling process modeling business process management process mining process model quality business process modelling cognitive theory log file merging process discovery cognitive load business process modeling bpm bpmn syntax errors research theory building errors explanatory theory structured process modeling visualization confusion cognitive load theory problem solving learning psychology differentiation development behavioral science method design science engineering model validation theory methodology evaluation structured process modeling information systems life hacks brain mistakes tweaks merge event logs event log merging survey merge log files data matching