Jani Modig
35
Seguidores
Personal Information
Organización/Lugar de trabajo
Melbourne Area, Australia Australia
Ocupación
Service Design Lead, Manager at Deloitte Digital
Sector
Design
Sitio web
www.janimodig.fi
Acerca de
Jani is an Experience and Service Design specialist, working within Deloitte Digital’s Experience Design Practice in Melbourne. Before joining Deloitte he’s been working in the digital and advertising landscape for more than seven years in various roles from a design consultant to an account director. Jani creates value for organisations by combining service design, design thinking, user experience and business strategy.
He is always looking at the holistic, end-to-end service journey across all channels and touch points from both a customer and organisational perspective, and helps organisations grow revenue, reduce risks and costs as well as increase customer loyalty through better h
Etiquetas
design
cx
user experience
experience design
ux
customer experience
service design
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- Presentaciones
- Documentos
- Infografías
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Design Thinking Method Cards (Beta 1.0)
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Snook Overview
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5 Things I Wish I Knew – A Service Design Journey
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We explain Experience Design in a few simple steps.
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Service Design Thinking
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Hace 10 años
Service Design Thinking
Marc Stickdorn
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Veryday academy masterclass service design oct 6 2014
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Hace 9 años
Broken Worldview of Experience Design
Thomas Wendt
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How Google Works
Eric Schmidt
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Services and Stories - why marketing and product innovation need to play nice
Andy Whitlock
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Hace 9 años
Beyond digital: UX to service design
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Hace 9 años
Midwest UX '12: Mapping the Experience
Chris Risdon
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Hace 11 años
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Mike Arauz
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Hace 9 años
[Slides] Digital Transformation, with Brian Solis
Altimeter, a Prophet Company
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Going Native
Fjord
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Hace 9 años
Designing Outcomes For Usability Nycupa Hurst Final
WIKOLO
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This is Service Design Thinking @ UXCamp CPH 4-2014
Jakob Schneider
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Hace 10 años
Design thinking
Fox (Film, TV and Sports)
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Hace 13 años
10 Usability Lessons From Steve Krug’S Don’T Make Me Think
Giuseppe Marino
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Hace 14 años