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Making People Happy
HUMANIZING BRANDS WITH STORIES
Best	
  way	
  to	
  convince	
  the	
  customer	
  to	
  
”buy”	
  your	
  idea	
  is	
  to	
  link	
  the	
  idea	
  with	
  
emotion.	
  	
  	
  

Best	
  way	
  to	
  link	
  the	
  idea	
  with	
  emotion	
  
is	
  telling	
  an	
  interesting	
  story.	
  

-­‐Jon	
  Hamm	
  at	
  ADWEEK	
  
Making	
  People	
  Happy	
  
is	
  a	
  social	
  idea	
  agency.	
  
We	
  help	
  people,	
  
brands,	
  companies	
  
and	
  cats	
  to	
  make	
  their	
  
clients	
  happy.	
  
Social	
  media	
  is	
  	
  
a	
  hippo	
  in	
  the	
  room	
  	
  
Social	
  media	
  is	
  all	
  about	
  interaction,	
  openness,	
  
honesty,	
  listening.	
  
Social	
  media	
  is	
  not	
  social.	
  
People	
  are.	
  
Community Services Life Cycle

7 v.
Facebook is out…

Source: Piper Jaffray
Parents at Facebook

Pic: Flickr / Richard Holt®
Rise of instant messaging
Twitter – Open discussion
Teinit ovat
tottuneet
lyhytviestintään
	
  
Visual communication is growing
Memes
selAie

	
  
Tribes
Social filter

Making Pe
Marketing before
Customer	
  

Marketer	
  

Pic:	
  Flickr	
  /	
  	
  Masayuki	
  Takaku	
  

Passive	
  
Interrupting	
  
Marketing is conversation
Customer	
  

Marketer	
  

Sharing	
  
Relationship	
  

Customer	
  

Interaction	
  
Co-­‐creation	
  
Social	
  

Customer	
  
	
  

Pic:	
  Flickr	
  /	
  Queen	
  of	
  the	
  Universe	
  	
  	
  
Soft sales
Inbound-­‐marketing	
  
Content	
  marketing	
  
Social	
  media	
  
Customer	
  chooses	
  the	
  company	
  
Interaction	
  
From	
  campaings	
  	
  to	
  activities	
  
Creating a bond

Purchase	
  

Touch	
  
point	
  
Thought leaders show the way
J	
  

J	
  

L	
  
We don’t plan,
we just do it.

Valtteri Lindholm
- Varusteleka
SOCIAL MEDIA SUCCESS FORMULA
Emotions + Passion
+ Stories + Authenticity
Content	
  is	
  dead.	
  Long	
  live	
  storytelling.	
  
	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  -­‐Jon	
  Hamm	
  at	
  ADWEEK	
  
Making People Happy
Our	
  expertise	
  lies	
  in	
  creating	
  
interesting	
  stories,	
  community	
  
management,	
  digital	
  and	
  
traditional	
  media,	
  meaningful	
  
conversations	
  and	
  design,	
  
unique	
  brand	
  creation	
  and	
  
making	
  people	
  happy.	
  
Making People Happy
Humanizing	
  brand	
  with	
  real	
  
stories	
  behind	
  the	
  company.	
  
Tone	
  of	
  
the	
  voice	
  

Brands	
  and	
  
meaningful	
  
conversations	
  
online	
  

Online	
  	
  
content	
  
auditing	
  

Content	
  
	
  strategy	
  

Content	
  
creation	
  

Humor	
  
:)	
  

Lecturing	
  

Story-­‐	
  
telling	
  
Brand	
  
stories	
  
Tribes	
  	
  
auditing	
  

Social	
  
media	
  
strategy	
  

Right	
  
channels	
  

Social	
  concepts	
  
and	
  services	
  

Cat	
  
Marketing	
  
Consulting	
  
BOOK	
  COMING	
  	
  
Sometarinoita	
  Suomesta	
  
Making People Happy
HUMANIZING BRANDS WITH STORIES

Jarno Alastalo

E-mail: jarno@makingpeoplehappy.fi
Twitter: @SocialJarno
www.makingpeoplehappy.fi

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