Personal Information
Organización/Lugar de trabajo
Greater Los Angeles Area United States
Ocupación
Growth, optimization, customer development... products... good experiences. Continuously learn and add value.
Sector
Technology / Software / Internet
Sitio web
www.redbirdagency.com
Acerca de
I've spent over 10 years creating better experiences with digital products. I value continuous learning - seeking to understand the customer experience, blending product design & marketing strategy, and systemizing workflows & processes - to accelerate business growth & service quality, improving the customer experience.
UX Research skills: contextual inquiry, customer interviews, heuristic analysis, usability evaluation, ethnographic studies, card sorting, quantitative analysis (web analytics and mouse tracking), experiments (through A/B testing)
Product Development: problem solution fit, user stories, BDD automated testing scripts.
UX Design skills: user flows, wireframes (clickable ...
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Personal Information
Organización/Lugar de trabajo
Greater Los Angeles Area United States
Ocupación
Growth, optimization, customer development... products... good experiences. Continuously learn and add value.
Sector
Technology / Software / Internet
Sitio web
www.redbirdagency.com
Acerca de
I've spent over 10 years creating better experiences with digital products. I value continuous learning - seeking to understand the customer experience, blending product design & marketing strategy, and systemizing workflows & processes - to accelerate business growth & service quality, improving the customer experience.
UX Research skills: contextual inquiry, customer interviews, heuristic analysis, usability evaluation, ethnographic studies, card sorting, quantitative analysis (web analytics and mouse tracking), experiments (through A/B testing)
Product Development: problem solution fit, user stories, BDD automated testing scripts.
UX Design skills: user flows, wireframes (clickable ...