Jean-François Nguyen

agile agile software development scrum lean lean it lean software development project management kanban change management agile@scale product owner lean startup it ux design design thinking safe project scrum master ux web design design sprint web design and development scrum of scrum transformation test change methodology visual management whiteboard sprint0 database user story project charter user experience management digital matricial organisation customer service voice of customer customer experience google tdd software testing testing test driven development stand-up meeting daily stand-up waterfall delivery roadmap devops software development program increment pi0 spotify control command delegate management 3.0 costing it project epic feature wbs work breakdown structure scale meeting facilitation architecture workshop meeting efficiency datamodel specification static test data model use case dynamic test data dictionary jake knapp problem solving design product innovation smartboard morning meeting cross border electronic whiteboard credit analyst offshore outsourcing nearshore customer relationship management customer tech lead team management shared service center pool team capacity management pooling capacity information technology visual iteration release cycle release management release software