1. Jennifer S. Carter
7721 Shadowcrest Rd● Memphis, TN 38125● Home (901) 542-0745● Mobile (901) 649-8701● sherrice77@gmail.com
Attn: Human Resources/Staffing
Please accept this letter and resume in application for the Area Manager position within your organization. I
am sure that you receive hundreds of resumes daily; however I feel that my skills and experience can be an
asset to this company.
I have spent several years gaining experience in transportation/logistics, customer service and
warehousing/distribution. My assignments and responsibilities have reinforced my skills in leadership, time
management, and being an outstanding and effective team player. My past work experience has provided me
with the knowledge and abilities that I feel would truly be significant such as:
 Ability to generate fresh ideas and creative solutions to transportation problems.
 Able to work with people at all levels of management.
 Possess an intense desire to do an outstanding job in anything that I undertake.
The enclosed resume will provide you with more information regarding my experience and
accomplishments. I would welcome the opportunity to speak with you in person to further discuss how my
skills could meet your needs. I look forward to hearing from you soon.
Sincerely,
Jennifer S. Carter

2. Jennifer S. Carter
7721 Shadowcrest Rd ● Memphis, TN 38125● Home (901) 542-0745● Mobile (901) 649-8701● sherrice77@gmail.com
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To obtain a logistics position within a domestic and /or international company where I may use my diverse
skills in warehousing/distribution, logistics, transportation and customer service to contribute successfully to your
organization.
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Background includes 8+ years of career and
professional growth in logistics, warehousing and
transportation with an emphasis in traffic
management,as well as problem solving and
troubleshooting. Developed a comprehensive
knowledge of most aspects of freight/cargo movement
including international to a level sufficient to provide
companies services specific to reducing shipping costs
and improving efficiency of operations. Specialize in:
 Order Entry/Order Management
 Cycle Counting
 Shipping/Receiving
 Customer Service
 Inventory Control
 Import/Export Documentation
 Freight Forwarding
 Warehouse Management Systems (WMS)
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 Selected to participate in departmental-wide procedural, operational, and reorganization of the
transportation Department and brought workgroup within organizational standards.
 Streamlined departmental communication, tracking, reporting, and documentation procedures by promoting
online document library versus utilizing paper.
 Negotiated contract rates with freight forwarders and developed training matrix to ensure the most cost-
effective modes of transportation.
 Reduced shipping costs by 20% by analyzing transportation costs and utilizing most economical means
transportation. Submitted transportation cost analysis reports quarterly to Transportation Manager for
approval.
 Greatly reduced storage and demurrage charges by coordinating with truckers and freight forwarders in
expediting merchandise in a timely manner.
 Selected as Traffic Lead and handle major accounts for Cooper Lighting.
 Promoted to Logistics Coordinator in April 2009 at Exel Logistics.
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PROFESSIONAL EXPERIENCE
I n b o u n d L O G I S T I CS M a n a g e r 11/14 – Present
Ryder Logistics (Electrolux) – Memphis, TN
Major Functions: Coordinate with a department of six Planners to arrange, schedule and expedite shipments to
facilitate the movement of freight to various locations. Perform bookings and booking optimization according to
internal guidelines as defined by transportation carriers and freight forwarders,performing pickup arrangements,
ensuring customer requirements are met and taking corrective actions in case of deviations from customer
requirements. Assume responsibility for elevating carrier service issues/failures as needed to ensure adequate, timely
resolution. Coordinate with express carriers to expedite transportation and/or documentation requirements to meet
customer deadlines. Manage freight forwarders and provide direction pertaining to truck, air and ocean carrier
allocations Develop knowledge of customer shipping patterns,preferences and constraints in order to anticipate

3. customer needs. Interact with International Customer Service, Shipping, Distribution, and other global departments
and locations as necessary
L O G I S T I CS C O O RDIN ATO R 4/07 – Present
Exel Logistics – Byhalia, MS
Major Functions: Process inbound plant and vendor products in to the warehouse inventory and coordinate
outbound shipments of finished goods inventory to distribution centers and customers. Interact with customer
service and management to identify and meet customer requirements/problem resolution and to accommodate
short lead-time orders. Manage entire life cycle of product including acquisition, distribution, internal
allocation, delivery and final disposal of resources. Verify and maintain records on incoming and outgoing
shipments and prepare international paperwork for export.
T R A F F I C C O O R D I N A T O R 6/06 – 04/07
Helen of Troy Inc. – Southaven, MS
Major Functions: Coordinate company transportation requirements and routing of inbound and outbound freight
to ensure product is delivered by required delivery commitments. Work directly with 3PL provider to track
inbound product movement insuring quality deliveries by the required dates and analyze transit times. Act as a
liaison between Customer Service and Distribution Center to troubleshoot order problems, communicate order
changes and provide updates to order statuses. Ensure compliance with customer routing guides and track
shipments following up on any delivery delays. Work with shipping export group, generate international
shipping documents and coordinate pickups with freight forwarders. Generate reports and publish to Traffic
Manager on a regular basis.
T R A F F I C C O O R D I N A T O R ( C o n t r a c t ) 2/06 –5/06
KAZ USA, Inc. – Memphis, TN
Major Functions: Performed various duties including routing prepaid and collect freight orders by selecting the
cost effective mode of transportation. Ensured orders shipped according to customer specifications.
Monitored order progression through warehouse management systems as well as transit times. Served as a
liaison between Distribution Center and Headquarters to resolve customer complaints and transportation
delays
P R E - WR A P A S S O C I A T E ( C o n t r a c t / S e a s o n a l ) 11/05 – 2/06
ELX Distribution – Memphis, TN
Major Functions: Processed and delivered incoming orders and/or packed and shipped outgoing orders to
vendors. Pulled stored parts to fulfill customer orders and moved to production area for shipping. Performed
quality checks by counting items received and shipped, checking against packing slips and recording any
discrepancies. Met daily productivity deadlines and maintained shipping production above recommended
goal.
I N VE N T O R Y C O N T R O L C L E R K ( C o n t r a c t ) 2/05 – 9/05
PFS Web – Memphis, TN
Major Functions: Coordinated shipping delivery appointments for in-bound and outbound shipments. Performed
and reconciled physical and cycle inventory counts. Participated in corrective action programs to correct
inventory discrepancies and kept required records to conduct audits, process evaluations and provide
accounting information. Adhered to company inventory practices and standards regarding safety and ISO
compliance.
Track Record of experience progressing through roles of increasing complexity and responsibility
O F F I C E C L E R K … … … … … … … . 6/04 – 4/05
Robinson & Carter, MD – Memphis, TN

4. O U T B O U N D T R A F F I C C L E R K ( C o n t r a c t ) … … … . 5/02 - 6/04
Cooper Lighting Inc. – Southaven, MS
C U S T O M E R S E R VI C E / A U D I T O R … … . . 1/01 – 4/02
FedEx Trade Networks – Memphis, TN
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Kirby High School, Memphis, TN, H.S. Diploma 1995
Working Knowledge:
Microsoft Office Applications (Word, Excel, Outlook), Warehouse Management System (WMS), 10-key, Typing