1. 24855 Kerry St.
Hempstead TX, 77445
832-361-4581
Stevetorres53@yahoo.com
JENNIFER TORRES
OBJECTIVE I am looking for a company that I can start a career with, an organization that will
utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual
growth and success. A full time position in an environment that offers a greater
challenge, increased benefits for my family, and the opportunity to help the company
advance efficiently and productively
SKILLS & ABILITIES  Skills in administrative field with the experience of administrative manager
for last 3 years.
 Retail sales experience forthe past 6 years.
 Car sales experience for7 years.
 Maintain time schedule of myself and employees.
 Skills to provide training and orientation for new staff.
 Experience to conduct of research on behalf of senior manager.
 Capability tosupervise other staff.
 Microsoftwork
 MicrosoftExcel
 Kronos Software
 Genesis Software
 Kitchen Cabinet Design 20/20
EXPERIENCE Lowes Company Inc. 01/09-5/15
ADMINISTRATIVE ASSISTANT STORE MANAGER
Jan 2012 to May 2015
Primary responsibility was to ensure the store stayed profitable by making sure sales and
expenses were in line with company goals and forecasted numbers.
Daily Job Requirement
Look over financials to ensure the store is meeting and exceeding forecasted numbers
making sure the store is profitable.
Coming up with strategic plans to ensure any area of financials that were not meeting
forecast numbers improve within the next month.
Approve any spending and making sure they were billed through the correct account.

2. Page 2
Approving merchandise that is billed out and making sure that the product is billed out to
the correct account.
Oversee the Installation process ensuring customer are being taking care of in a timely
manner.
Approve installation job folders ensuring contracts and invoice from installer are correct.
Paying installers for their service to Lowes.
Coming up with games, contest, and programs to keep employees motivated.
Make sure potential new customer are followed up with through an order management
system.
Make contact with customers that have purchased product but have not picked up the
product within 30 days of purchase.
Oversee the cash office and approve daily deposits.
Recruit, hire, and train any potential employee for the betterment of our company.
Setting schedules and approving time off for employees. Ensuring scheduled ours reflect
forecasted hours.
Making sure a down stocking and pricing programs are intact to make shopping for
customers easier and to make sure the inventory level is correct.
Oversee the facility maintenance ensuring the building is in good condition and running
properly.
Oversee the receiving and stocking to ensure product is moving through the store in a
timely manner and to make sure we receive credit from vendors in a timely manner for
damaged or not received product.
Handling any customer complaint within a timely manner to ensure the customer is taking
care of.
DEPARTMENT MANAGER
Jan 2011 to Jan 2012
Primary responsibility was to ensure the department meet and exceeded company goals
and forecasted sales and to keep the department at company standards. Assisting
customers and increasing customers by giving a wow customer experience.
Daily Job Requirements
Follow an impact model to provide great customer service. Initiate contact, make
assessment, provide assistance, add on sales, closethe sale, Thanks the customer.
Ensure the associates under me followthe impact model.
Ensure the department makes the sales set forth by the company.
Motivate the employees to keep a sales driving culture.

3. Page 3
Ensure the department standards are in line with the company’s expectations. Meaning the
planograms are set, priced, and cleaned.
Ensure inventory levels are correct by completing cyclecounts on various product weekly.
SALES SPECIALIST
Jan 2009 to Jan 2011
Primary responsibility was to assist customers with flooring, cabinets,
windows, doors, and appliances. From start to finish of their project I was
there for them with any questions that they may have. I was responsible to
get repeat business and referrals by giving wow customer service,
Daily Job responsibilities.
Sale, Sale, and Sale.
Work the Impact model previously stated as a department manager.
Follow up with customers using an Order management system.
Make sure product is clean, priced, and merchandised for customers.
Lawrence Marshall Car Dealership 04/00-12/07
SALES SPECIALIST
April 2000 to December 2007
Primary responsibility was to assist customers with their car buying
experience from start to finish. With the outcome goal of getting repeat
business and referrals from friend and family of the client.
Daily Job Functions.
Sale, Sale, Sale.
EDUCATION HEMPSTEAD HIGH SCHOOL
High school diploma May 2000
MNTP- Management training program graduate December 2010
HazMat training completion – January 2009
HazMat recertification – January 2010, January 2011, January 2012, January 2013, January
2014, and January 2015.
Power Equipment Certification – forklift, reach truck, and order picker – January 2009

4. Page 4
Power Equipment recertification - January 2010, January 2011, January 2012, January
2013, January 2014, and January 2015.
REFERENCES Kim Beltran - Assistant Store Manager
832-795-3412
Seth Howard – Store Manager
405-512-1724
Penelope Young – Loss Prevention Manager
318-453-9833
Tanya Bertram – Human Resource Manager
903-717-0027