New Machine Age
…the 4th Industrial Revolution
1st 2nd 3rd 4th
The 4 Industrial Revolutions (by Christoph Roser at AllAboutLean.com)
47% of U.S. jobs impacted
When Workers Began Falling Behind
Until the 1980s labor productivity, real GDP
per capita, private employment, and median
family income all rose in tandem in the U.S.
Then median income started to trail, and
around 2000 job growth slowed.
As Profits Climb, Wages Plummet
In the U.S., corporate profits were rising
before the 2008 recession and quickly
recovered. In contrast, labor’s share of GDP,
which was healthy for many decades, has
fallen sharply since 2000.
Machines are good at repetitive
Tasks and anything that can
be expressed as rules
Humans are good at advanced recognition
What does this mean? What jobs will be impacted?
Humans and machines are good at different things
easier to automate
Offer letter generation
changing talent universe
Automation of work Millennials entering the Workforce
could be automated using
additional automation if natural
language would process
annual wages in the U.S.
share of millennials in the
workforce by 2020
median time on a job for young
rate of engaged millennials in
workforce in 2014
Digital Transformation in HR
Mobile staffing platforms Artificial Intelligence (AI) and Machine Learning
value of the AI market
annual growth of AI market
between 2016 and 202436%
Sources: intuiit - the on-demand workforce, Transparency Market
Research,Gartner - Customer 360, Quartz.
annual global GDP (equivalent to the
GDP of the United Kingdom)
individuals around the
world could benefit.
average improvement in
company profit margins
managed without humans
to high value
Branding and creative
Writing killer job
are based on this
Standard legalese-based job
Writing killer Boolean search strings
Value-Add Is Shifting Based on What
Machines Can Do Well
While embracing new technology,
hiring managers and talent are in
need of the human touch.
New expectations and demand:
• Orchestration of own needs
• Through channel of choice, often online and mobile
• Personalized approach
• Highly relevant contact
Touch makes the difference in a
Smart mix of Tech and Touch initiatives brings
customer and talent experience to new standard.
Tech and Touch approach leads to development of
new business models.