Strategic Planning: Developing and Implementing a Marketing Plan

Marjorie Rice
Marjorie RiceTeacher en Central Philippine University
Strategic Planning: 
Developing and Implementing a Marketing Plan
Learning Objectives 
After this report, you should be able to: 
 Understand the importance of strategic marketing 
and know a basic outline for a marketing plan 
 Develop an appropriate business mission 
statement 
 Describe the criteria for stating a good marketing 
objectives 
 Explain the components of a situation analysis 
 Identify strategic alternatives and describe tools 
used to help select alternatives
 Discuss the target market strategies 
 Describe the elements of marketing mix 
 Explain why implementatation, evaluation, 
and control of the marketing plan are 
necessary 
 Identify several techniques that help make 
strategic planning effective
The Nature of Strategic Planning 
What is Strategic Planning? 
Strategic Planning 
the managerial process of creating and 
maintaning a fit between the organization's 
objective and resources and the evolving 
market opportunities. 
Goal 
long run profitability 
growth 
Strategy
Some example of Strategic 
Decisions
 How do companies go 
about strategic 
marketing planning? 
Marketing Plan 
 How do employees 
know how to implement 
the long term goals of 
the firm? 
The answer is.....
What is a Marketing Plan? 
Planning... 
the process of anticipating future events and 
determining strategies to achieve 
organizational objectives in the future. 
Marketing Planning 
designing activities relating to marketing 
objectives and the changing marketing 
environment. 
Marketing Plan 
a written document that acts as a guidebook 
of marketing activities for the marketing 
manager.
Why write a 
Marketing 
Plan???
Because..... 
it provides the basis by which actual and expected 
performance can be compared 
it provides clearly stated activities that help 
employees understand and work toward common 
goals 
it allows you to examine the marketing 
environment in conjunction with the inner workings 
of the business 
it allows the marketing manager to enter the 
marketplace with an awareness of possibilities and 
problems
Strategic Planning: Developing and Implementing a Marketing Plan
"PepsiCo's overall mission is to increase the value 
of our shareholder's investment. We do this 
through sales growth, cost controls and wise 
investment of resources. We believe our 
commercial success depends upon offering quality 
and value to our consumers and customers; 
providing products that are safe, wholesome, 
economically efficient and environmentally sound; 
and providing a fair return to our investors while 
adhering to the high standards of integrity."
What business 
are we in? 
Where are we 
going? The answer is the 
firm's...
Define the Business Mission 
Mission Statement 
the firm's long term vision based on a careful 
analysis of benefits sought by present and 
potential customers and analysis of existing and 
anticipated environmental conditions 
It's definition profoundly affects... 
long-run resource allocation 
profitability 
survival
What if the Business Mission Statement 
are stated too narrowly? 
it suffers from Marketing myopia 
Marketing myopia 
the business is defined in terms of goods and 
services rather than in terms of benefits that 
customers seek 
Myopia means... 
narrow 
short term thinking
Set Marketing Plan Objectives 
Is setting a Marketing 
Objectives is important? 
answer........YES! 
Why? 
without objectives there is 
no basis for measuring 
the success of marketing 
plan activities
Marketing Objective 
a statement of what 
is to be accomplished 
through marketing 
strategies
Criteria: 
realistic, measurable, 
and time specific 
consistent and 
indicates the priorities 
of the organization
"SMART" Approach 
SMART stands for: 
Specific 
Measurable 
Achievable 
Realistic 
Time Specific
Poorly Stated Objectives Well-Stated Objectives 
Our objective is to be a leader in the 
industry in terms of a new product 
development. 
Our objective is to spend 12 percent of sales 
revenue between 2013 and 2014 on research 
and development in an effort to introduce at 
least five new products in 2014. 
Our objective is to maximize profits. Our objective is to achieve a 10 percent return 
on investment during 2013, with a payback on 
new investments of no longer than four years. 
Our objective is to better serve 
customers. 
Our objective is to obtain customer 
satisfaction ratings of at least 90 percent on 
the 2013 annual customer satisfaction survey, 
and retain at least 85 percent of our 2013 
customers as repeat purchasers in 2014 
Our objective is to be the best that we can 
be. 
Our objective is to increase market share 
from 30 percent to 40 percent in 2013 by 
increasing promotional expenditures by 
14 percent
Carefully specified objectives 
serve several functions... 
communicate 
motivators 
clarify 
control
 Before marketing 
activities can be 
define, what do 
marketers must 
understand??? 
"The current and potential environment that 
the product or service will be marketed in."
Now.......how can they do that??? 
Conducting a 
Situation Analysis
Conduct a Situation Analysis 
SWOT Analysis 
identifying internal strengths(S) , 
weaknesses(W), external 
opportunities(O), and threats(T)
Strategic Planning: Developing and Implementing a Marketing Plan
How to examine Internal 
Strengths and Weaknesses 
Production Costs 
Marketing Skills 
Financial Resources 
Company or Brand 
Image 
Employee Capablities 
Technology
How to examine External 
Opportunities and Threats 
Environmental Scanning 
the collection and interpretation of 
information about forces, events, and 
relationships in the external environment 
that may affect the future of the 
organization or the implementation of the 
marketing plan.
Types of Organizational response 
to the External Environment 
Prospector 
Reactor 
Defender 
Analyzer
Strategic Window 
The limited period during which the 'fit' 
between the key requirements of a 
market and the particular competencies 
of firm are at an optimum
Four Strategic Alternatives 
Market Penetration 
Share 
Market Development 
Customers 
Product Development 
Product 
Diversification 
New Product + New Market
Selecting a Strategic 
Alternative 
A. PORTFOLIO MATRIX 
A tool for allocating resources among 
products or strategic business units on the 
basis of relative market share and market 
growth rate. 
Strategic Business Unit 
a subgroup of a single business or a 
collection of related business within the 
larger organization
SBU's Categories 
Stars 
Cash cows 
Problem Children 
Dogs
SBU's Basic Strategies 
Build 
Hold 
Harvest 
Divest
B. Market Attractiveness/Company 
Strength Matrix 
 tool for allocating resources among 
strategic business units on the basis of 
how attractive a market is and how well 
the firm is positioned to take advantage of 
opportunities in that market.
Differential Advantage 
one or more unit aspects of an 
organization that cause target consumers 
to patronize that firm rather than 
competitors. 
Basic sources of differential advantage: 
Superior Skills 
Superior Resources
Describe the Marketing Strategy 
Marketing Strategy 
activities of selecting and describing one 
or more target markets and developing 
and maintaining a market mix that will 
produce mutually satisfying exchanges 
with target market. 
The process begins with: 
MOA (Market Opportunity Analysis)
The Marketing Mix 
Marketing Mix 
a unique blend of product, place, 
promotion, and pricing strategies designed 
to produce mutually satisfying exchanges 
with a target market 
Four P's 
Product 
Place 
Promotion 
Price
Following up the Marketing Plan 
IMPLEMENTATION 
process that turns a marketing plan into 
action assignments and ensures that this 
assignments are executed in a way that 
accomplishes the plan's objective 
EVALUATION and CONTROL 
Evaluation 
gauging the extent to which the marketing 
objectives have been achieve during the 
specified time period
Control 
provides the mechanism for evaluating 
marketing results in light of the plan's 
goals and for correcting actions that do not 
help the organization reach those goals 
within budget guidelines. 
Marketing Audit 
a thorough, systematic, periodic evaluation 
of the goals, strategies, structure, and 
performance of the marketing 
organization.
Four characteristics of Marketing Audit 
Comprehensive 
Systematic 
Independent 
Periodic
Effective 
Strategic 
Planning 
Continual 
Attention Creativity Management 
Commitment
MEMBERS 
Marjorie Rice 
Ariane Rose Garde 
Leah Jimenez 
Tricia Icabandi 
Chrisol Cuanico 
Finished on : December 1,2013 
(4:00 p.m.)
1 de 41

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Strategic Planning: Developing and Implementing a Marketing Plan

  • 1. Strategic Planning: Developing and Implementing a Marketing Plan
  • 2. Learning Objectives After this report, you should be able to:  Understand the importance of strategic marketing and know a basic outline for a marketing plan  Develop an appropriate business mission statement  Describe the criteria for stating a good marketing objectives  Explain the components of a situation analysis  Identify strategic alternatives and describe tools used to help select alternatives
  • 3.  Discuss the target market strategies  Describe the elements of marketing mix  Explain why implementatation, evaluation, and control of the marketing plan are necessary  Identify several techniques that help make strategic planning effective
  • 4. The Nature of Strategic Planning What is Strategic Planning? Strategic Planning the managerial process of creating and maintaning a fit between the organization's objective and resources and the evolving market opportunities. Goal long run profitability growth Strategy
  • 5. Some example of Strategic Decisions
  • 6.  How do companies go about strategic marketing planning? Marketing Plan  How do employees know how to implement the long term goals of the firm? The answer is.....
  • 7. What is a Marketing Plan? Planning... the process of anticipating future events and determining strategies to achieve organizational objectives in the future. Marketing Planning designing activities relating to marketing objectives and the changing marketing environment. Marketing Plan a written document that acts as a guidebook of marketing activities for the marketing manager.
  • 8. Why write a Marketing Plan???
  • 9. Because..... it provides the basis by which actual and expected performance can be compared it provides clearly stated activities that help employees understand and work toward common goals it allows you to examine the marketing environment in conjunction with the inner workings of the business it allows the marketing manager to enter the marketplace with an awareness of possibilities and problems
  • 11. "PepsiCo's overall mission is to increase the value of our shareholder's investment. We do this through sales growth, cost controls and wise investment of resources. We believe our commercial success depends upon offering quality and value to our consumers and customers; providing products that are safe, wholesome, economically efficient and environmentally sound; and providing a fair return to our investors while adhering to the high standards of integrity."
  • 12. What business are we in? Where are we going? The answer is the firm's...
  • 13. Define the Business Mission Mission Statement the firm's long term vision based on a careful analysis of benefits sought by present and potential customers and analysis of existing and anticipated environmental conditions It's definition profoundly affects... long-run resource allocation profitability survival
  • 14. What if the Business Mission Statement are stated too narrowly? it suffers from Marketing myopia Marketing myopia the business is defined in terms of goods and services rather than in terms of benefits that customers seek Myopia means... narrow short term thinking
  • 15. Set Marketing Plan Objectives Is setting a Marketing Objectives is important? answer........YES! Why? without objectives there is no basis for measuring the success of marketing plan activities
  • 16. Marketing Objective a statement of what is to be accomplished through marketing strategies
  • 17. Criteria: realistic, measurable, and time specific consistent and indicates the priorities of the organization
  • 18. "SMART" Approach SMART stands for: Specific Measurable Achievable Realistic Time Specific
  • 19. Poorly Stated Objectives Well-Stated Objectives Our objective is to be a leader in the industry in terms of a new product development. Our objective is to spend 12 percent of sales revenue between 2013 and 2014 on research and development in an effort to introduce at least five new products in 2014. Our objective is to maximize profits. Our objective is to achieve a 10 percent return on investment during 2013, with a payback on new investments of no longer than four years. Our objective is to better serve customers. Our objective is to obtain customer satisfaction ratings of at least 90 percent on the 2013 annual customer satisfaction survey, and retain at least 85 percent of our 2013 customers as repeat purchasers in 2014 Our objective is to be the best that we can be. Our objective is to increase market share from 30 percent to 40 percent in 2013 by increasing promotional expenditures by 14 percent
  • 20. Carefully specified objectives serve several functions... communicate motivators clarify control
  • 21.  Before marketing activities can be define, what do marketers must understand??? "The current and potential environment that the product or service will be marketed in."
  • 22. Now.......how can they do that??? Conducting a Situation Analysis
  • 23. Conduct a Situation Analysis SWOT Analysis identifying internal strengths(S) , weaknesses(W), external opportunities(O), and threats(T)
  • 25. How to examine Internal Strengths and Weaknesses Production Costs Marketing Skills Financial Resources Company or Brand Image Employee Capablities Technology
  • 26. How to examine External Opportunities and Threats Environmental Scanning the collection and interpretation of information about forces, events, and relationships in the external environment that may affect the future of the organization or the implementation of the marketing plan.
  • 27. Types of Organizational response to the External Environment Prospector Reactor Defender Analyzer
  • 28. Strategic Window The limited period during which the 'fit' between the key requirements of a market and the particular competencies of firm are at an optimum
  • 29. Four Strategic Alternatives Market Penetration Share Market Development Customers Product Development Product Diversification New Product + New Market
  • 30. Selecting a Strategic Alternative A. PORTFOLIO MATRIX A tool for allocating resources among products or strategic business units on the basis of relative market share and market growth rate. Strategic Business Unit a subgroup of a single business or a collection of related business within the larger organization
  • 31. SBU's Categories Stars Cash cows Problem Children Dogs
  • 32. SBU's Basic Strategies Build Hold Harvest Divest
  • 33. B. Market Attractiveness/Company Strength Matrix  tool for allocating resources among strategic business units on the basis of how attractive a market is and how well the firm is positioned to take advantage of opportunities in that market.
  • 34. Differential Advantage one or more unit aspects of an organization that cause target consumers to patronize that firm rather than competitors. Basic sources of differential advantage: Superior Skills Superior Resources
  • 35. Describe the Marketing Strategy Marketing Strategy activities of selecting and describing one or more target markets and developing and maintaining a market mix that will produce mutually satisfying exchanges with target market. The process begins with: MOA (Market Opportunity Analysis)
  • 36. The Marketing Mix Marketing Mix a unique blend of product, place, promotion, and pricing strategies designed to produce mutually satisfying exchanges with a target market Four P's Product Place Promotion Price
  • 37. Following up the Marketing Plan IMPLEMENTATION process that turns a marketing plan into action assignments and ensures that this assignments are executed in a way that accomplishes the plan's objective EVALUATION and CONTROL Evaluation gauging the extent to which the marketing objectives have been achieve during the specified time period
  • 38. Control provides the mechanism for evaluating marketing results in light of the plan's goals and for correcting actions that do not help the organization reach those goals within budget guidelines. Marketing Audit a thorough, systematic, periodic evaluation of the goals, strategies, structure, and performance of the marketing organization.
  • 39. Four characteristics of Marketing Audit Comprehensive Systematic Independent Periodic
  • 40. Effective Strategic Planning Continual Attention Creativity Management Commitment
  • 41. MEMBERS Marjorie Rice Ariane Rose Garde Leah Jimenez Tricia Icabandi Chrisol Cuanico Finished on : December 1,2013 (4:00 p.m.)