1. James M. McMullen
PO BOX 1024
Dennis Port, MA 02639 617-839-8463
I have over 30 years of experience in the railroad/transit environment. My experience has been with
manufacturers, transit authorities and operators in Boston MA, Newark NJ, Sanford FL, New Orleans LA,
Philadelphia PA, Washington DC, Chicago IL, Toronto ON, and San Jose CA. Experience includes light rail
vehicles (LRV), subway cars, commuter rail passenger coaches, Locomotives, Amtrak’s Superliner II railcars and
Amtrak’s Acela high speed rail equipment.
I have managed all aspects of fleet procurement and deployment, including specification and contractual issues,
production, delivery, commissioning, testing, troubleshooting, and warranty work Additionally, I have worked for
railroad operators in Both San Jose, CA and Boston MA. My most recent position was the Deputy Chief
Mechanical Officer at Keolis Commuter Services in Boston, an operation with a mechanical department workforce
of over 600 people. As District Manager of the Boston high speed rail facility, I had over 100 staff and a $4+ million
dollar budget to manage and maintain. As Deputy General Manager for Caltrain in San Jose, I had over 100 staff
and an $8+ million dollar budget to manage and maintain. Most of my experience is working with ‘State of the Art’
technologies. State of the art equipment utilizes the latest innovations on railcars in today’s markets.
PROFESSIONAL EXPERIENCE
Keolis Commuter Services, Deputy Chief Mechanical Officer Dec 2014 – October 2015
• Responsible for New Fleet acceptance from MBTA Rail Vehicle Engineering to Keolis Mechanical for
Motive Power Incorporated locomotives and the Rotem coach cars.
• Responsible for Engineering Services, procurement of addition mechanical services from the MBTA
• Oversee and manage all training, contract compliance and regulatory compliance
• Implement Life Cycle Maintenance program across entire revenue and non-revenue fleet
• Support the materials department in purchasing materials to help increase the reliability of the commuter
rail rolling stock
Jim McMullen, Consultant Feb 2014 – November 2014
• Responsible for New Fleet Warranty familiarization on Rotem Coach Cars and MPI Locomotives in support
of Keolis Commuter Service Maintenance contract with the MBTA
• Responsible to provide New Fleet Warranty, Material and Warranty control plans
Bombardier Transportation, Plattsburgh Assembly Plant December2012 – September 2013
Assembly Line Manager – New Jersey Multilevel Railcar, Chicago Subway Car
• Serve as Liaison between manufacturer and transit authority, identifying and resolving points of contention
in a fair and equitable manner
• Responsible for the production team that assembled Multilevel coach cars, customer inspection and
shipment to New Jersey Transit
• Responsible for the production of Chicago subway cars, in-plant modifications, customer inspection and
shipment to Chicago Transit
• Responsible for the retrofit of 21 cars for delivery to the customer
TransitAmerica Services Inc., San Jose California January 2012 – December 2012
Deputy General Manager – Maintenance of Equipment
• Responsible for all aspects of Mechanical Department operations for this commuter agency
• Responsible to audit fleet of coach cars and Locomotives to determine the State of Good Repair
• Documented the State of Good Repair to protect the company interest
• Identified a maintenance plan that addresses deficiencies identified in SOGR audit
• Re-trained an existing Amtrak workforce into a working team to produce a high-quality product.

2. Bombardier Transportation, Toronto Ontario Site Office April 2011 – December 2011
Director - Product Introduction
• Serve as Liaison between manufacturer and transit authority, identifying and resolving points of contention
in a fair and equitable manner
• Responsible for re-organizing the Toronto site to streamline the acceptance testing and commissioning of
the Toronto subway Rocket consists. Commissioned 10 trainsets of 6 cars each in 7 months
• Responsible for hiring and training testing and commissioning technicians
• Responsible for building an effective team to test, commission and support the warranty of the trainsets
“Rocket” Subway Cars
Bombardier Transportation, Chicago Site Office December 2010 – March 2011
Product Introduction Manager
• Serve as Liaison between manufacturer and transit authority, identifying and resolving points of contention
in a fair and equitable manner
• Contract compliance and troubleshooting
• Responsible for getting the documentation and manuals to the customer in a timely manner
• Develop training plan to support the on-site manager to bring the skill level of the team to a higher level
5000 series Subway Cars
Bombardier Transportation, New Jersey Site Office 2007 – November 2010
Customer Service Manager
• Serve as Liaison between manufacturer and transit authority, identifying and resolving points of contention
in a fair and equitable manner
• Responsible for delivery, commissioning, testing, troubleshooting, acceptance and warranty work
• Responsible for re-organizing the site to streamline the commissioning of 329 Multi-Level coach railcars
• Responsible for retraining the staff to achieve higher availability for revenue service cars.
• Established criteria to reduce the commissioning cycle, parts ordering and increase customer satisfaction
• Planned an extensive modification program and keep it on budget
Multi-Level Coaches
Bombardier Transportation/NEC Management Services Company 2001-2006
District Manager
• Serve as Liaison between manufacturer and transit authority, identifying and resolving points of contention
in a fair and equitable manner
• Responsible for Managing the Boston Maintenance Facility Staff and Amtrak Crafts to
Maintain Amtrak’s Acela High Speed Equipment
• Responsible for training the staff and maintaining the Rolling Stock
• Designed and implemented an advance training program for the crafts. This program gave them more skills and
cross craft training. They took more responsibility and produced better quality work as a result of this training
• Responsible for the transition of the maintenance for the New York and Boston facilities back to Amtrak
Acela Train-sets
Bombardier Transportation, Northeast Corridor Contract 1998-2001
Customer Service Supervisor
• Serve as Liaison between manufacturer and Amtrak, identifying and resolving points of contention in a fair
and equitable manner
• Responsible for establishing offices on Amtrak’s Philadelphia and Washington sites
• Responsible for Qualification testing, which included pantograph system tests, brake rate tests, event recorder
tests, Automatic Train Control (ATC) tests, EMI limit and interference tests, propulsion accel/decel tests in
11.5kv 25hz 60hz and 25kv 60hz from Boston to Washington
• Responsible for troubleshooting network interface problems on Propulsion, Monitoring and Tilt Systems
Acela Train-Sets and High Horsepower Locomotives (HHP)
Bombardier Transportation, New Jersey Site Office 1996-1998

3. Customer Service Supervisor
• Serve as Liaison between manufacturer and transit authority, identifying and resolving points of contention
in a fair and equitable manner
• Responsible for establishing a field office on the customer’s site to test and commission 99 Comet IV coach/cab
railcars.
• Responsible for performance tests for Brake Rates, ATC, Door and HVAC systems
• Responsible for training customer and staff personnel as well as maintaining warranty and overseeing a major
modification program
Comet IV Cars
Bombardier Transportation, Sanford, FL / New Orleans, LA 1995-1996
Customer Service Supervisor
• Serve as Liaison between manufacturer and Amtrak, identifying and resolving points of contention in a fair
and equitable manner
• Responsible for establishing an office on the customer’s sites as well as train Amtrak craftsmen in Florida and
Agency workers in Louisiana to accomplish the modifications
• Responsible for modifying superliner cars at both sites as well as providing all necessary support to Amtrak
regarding commissioning, testing, troubleshooting and resolve any local warranty issues
Amtrak Superliner II Cars
Bombardier Transportation, Boston Site Office 1993-1995
Customer Service Supervisor
• Serve as Liaison between manufacturer and transit authority, identifying and resolving points of contention
in a fair and equitable manner
• Responsible for Delivery, commissioning testing, troubleshooting and acceptance of 86 A/C Propulsion rail cars
• Responsible for training Agency staff and a modification program for the MBTA Redline
1800 series Subway Cars
J&M McMullen Inc. 1982-1994
President and Treasurer
• Owned a corporation of a Name Brand Gasoline Service station that sold almost 1 million gallons of gasoline
per year, auto service repairs, MA state inspections and sold used cars
• This hands-on business required hiring/firing, training staff, record keeping, marketing and customer service
Boeing Vertol Company, Ridley Park PA and Boston MA Offices 1975-1982
Senior Service Engineer II
• Serve as Liaison between manufacturer and transit authority, identifying and resolving points of
contention in a fair and equitable manner
• Worked in the Boston Field office to provide all aspects of support for the commissioning and warranty of a
major fleet change (100 cars) for MBTA Green Line
Light Rail Vehicles (LRV)
EDUCATION Wentworth Institute of Technology, Boston, MA
Associates Degree in the Applied Sciences of Aeronautical Technology
Widener College, Swarthmore, PA
Credits toward a Bachelor in Engineering
PROFESSIONAL Board of Trustee Member, 1992-1995
AFFILIATION St. Joseph’s Nursing Home