1. Jishnu G Sreekumar
SQL DBA – Infosys Ltd
Houston, TX - Email me at: - jishnugs@gmail.com
 Overall 8+ Years of IT experience with 6+ years in SQL Server Database Administration with
latest cloud technologies like Microsoft Azure with a rare combination with SharePoint 2013.
 Excellent knowledge in Relational Data Base Management System foundation concepts
 Experience in SQL Installation and High Availability concepts in PRODUCTION and lower
environments
 Experience in setting up High Availability Replicas and Always On configuration
 Experience in Storage concepts, capturing and analyzing IOPS
 Experience in DR Migration and DR exercise for Databases
 Experience in Configuration of SQL Server service packs, hot fixes and comply with
Organization strategy
 Proficient in implementing SQL Best Practices and managed the DBs with TDE Encryption
 Experience in implementing & managing logins, database security and managing permissions
 Experience in developing and implementing backup & restore strategy and high availability
solutions
 Proficient in Migrating Databases to higher versions and from On Premises to Azure cloud.
 Experience in establishing routines to ensure that indexes are defragmented regularly and
statistics are up-to-date
 Experience configuring Maintenance Plans, SQL Server Agent Jobs scheduling, creating alerts
 Excellent knowledge in fixing the job failures and report the Incidents upfront to stakeholders
 Experience in resolving issues and identify root cause and proactively improve the
confidentiality, integrity and reliability of the data
 Strategizing and redesigning the architecture to reduce maintenance and hardware cost
 A through, dedicated & motivated professional with a proactive attitude, excellent team
leadership qualities, capable of thinking in and out of the box with in depth knowledge of ITIL
standards.
MANAGEMENT:
 Effective at multitasking and working under pressure to accomplish overall objectives
 Excellent skills in problem-solving and team building
 Excellent Knowledge in ITIL process and v3 certified
 Excellent knowledge in Incident, Problem and Change management process
 Excellent knowledge in Remedy Administration and unique reporting skills
 Manage multiple organizing, coordinating, monitoring, and reporting skills
 Excellent analysis of strength and weakness in a project to enhance subsequent project
performance
 Excellent communication skills with Project Stake Holders and Third party vendors.
Authorized to work in the US for any employer.

2. WORK EXPERIENCE
SQL DBA
Infosys Ltd - November 2013 to Present
Role: SQL DBA – Technology Lead (Onsite)
Role Description: Team Lead and responsible for managing production and lower
environments Manage multiple instances of SQL Server with rare combination of SharePoint
in On Premise and Cloud environments.
 Responsible for supporting over 100+ SQL instances which include SQL 2008 R2, SQL 2014
 Expertise in Database Administration on Production Servers with server configuration,
performance tuning, maintenance with outstanding troubleshooting capabilities and
implementing the Change Requests, representing the DBAs in CAB Meetings
 Experience in Disaster Recovery Planning and sending out Outage Notifications for different
time zones
 Proficiency and expertise in SQL Server Replication, Backup/Recovery, DB Migration
 Having hands on experience in DR processes including Always On(High Availability Solutions)
 Working knowledge in Storage concepts, SCOM, SCCM and Remedy Administration
 Experience in supporting & managing Very Large DBs and the data management
 Strong experience in mentoring team members and writing documentation
 24 X 7 Production Database on Call Support
 Monitoring the servers and SQL Native Backup conversion skills
 Worked on SQL Server client tools and their installation
SQL Server & Oracle DB Administrator
Infosys Ltd - January 2011 to October 2013(Offshore)
Role: Technology Analyst
Role Description: As a support DBA responsible for managing production, development and
test environments. Manage multiple instances of SQL Server, Oracle and Sybase DB
technologies.
 Responsible for supporting over 50+ SQL instances which include SQL 2008R2 and SQL2012
 Installation and Maintenance of SQL Server on Test, Development and Production
Environments
 Worked with SQL Server 2008/12 side by side upgrade from SQL server 2005
 Worked in Disaster Recovery Planning, Testing and Analyzing, continuous update of
documentation
 Expertise in migration SQL Databases for SharePoint (from MOSS to SP2010)
 Expertise in basic DB Administration for Oracle and Sybase
 Expertise in Windows Failover Manger Cluster and getting the DBs ready for OS Patching by
failing it over to appropriate nodes
 Worked in Active Active Passive cluster environment
 Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies
 Creating Logins and Roles with appropriate permissions and approvals due to Data
Confidentiality
 Creating and Maintaining Database Maintenance Plans

3.  Write T-SQL Scripts for database backup jobs and daily/weekly jobs
 Performed data partitioning for efficient management of database tables and indexes
 Maintaining the database consistency with DBCC at regular intervals
 Monitoring SQL server performance using profiler to find performance and deadlocks
 Managed Disk space, memory, CPU alerts and User connections
 Performed Database Integrity Checks, updated Database Statistics and performed Re-indexing
 Rebuilding the indexes at regular intervals for better performance and ensure the jobs have
run successfully
 Performing DB refresh from PROD to lower environments with proper approval process
 Creating Database Maintenance Plan and planning the Outage windows by consulting the
Application and Business stakeholders
 Performing DB deployments and implementation of Change Requests and Production Data
Requests
 Update statistics, database integrity check and Backup operations in SQL Server & Oracle.
SQL Server L2 Engineer
HP (Contract) – June 2009 to January 2011
Role: Senior Systems Engineer
Role Description: Primary responsibilities as L2 support engineer which includes managing
Daily Operations. Service Improvements across projects, Resource, Managing Mentoring L1
Engineers.
 Managing the DB Management/Administration through backend on SQL 2000 and above
environments
 Helping the end users to migrate/upgrade the DB environments to higher versions
 Debugging and Troubleshooting the DB bugs and other administrative activities on DB if
Level 1 Engineers fails in troubleshooting or debugging
 Helping Level 1 Engineers technically in unknown issues and managing all the DB’s through
remotely
 SPOC for all the DB Related Critical Incidents when other Engineers fail in troubleshooting
 Active member in design discussions and a CAB member for the Client on technical changes
 Took part in 6 major Project Implementations and provided 60 days of continuous Post
Project Implementation Support for the Client
 Providing the backend support for the built in ERP Application which is deployed across the
Client side environments
 Maintaining the Version Management of the DB’s for the Client
 Helped in implementing Change/Problem management Process in the Project for the Client
Procter & Gamble
 Performing Root Cause Analysis on all the unknown issues and documenting all the issues by
updating Known Error Database.
 Owning the Service Desk for HP and assigning the Incident/Problem tickets.

4. Application Support
Accenture (Contract) - July 2007 to May 2009
Role: Software Engineer
 Worked as Change Management, Problem Management and Infrastructure Project
Management specialist at Accenture for one of the telecom giant
 Worked as a Subject Matter Expert (SME) for Change Management Process & AOTS Tool
 Absorbed the Change Management & Problem Management process from client and
conducted Train the Trainer sessions for entire unit (800 resources trained in 1 month)
 Gained experience as an ITIL service co-ordinator in Change/Problem and Release
Managements
 Worked as an Internal Auditor for the Change management & Problem management part of
the Application Operations with ITIL Standards
 Performed Production Certification and Release Audits for all the Production Changes which is
a part of Release Management process
 Prepared and Maintained Metrics & reports using MS-Excel and Macros for CMDB
(Configuration Management Database)
 Instrumental in highlighting the Known Errors and thereby avoiding outages in production
systems
 Expertise in Root Cause Analysis (RCA) for Problem cases and conducting the Meetings with
Client and other critical stakeholders
 Proficient in chairing CAB/CCB Meetings and led the training program for the release of a new
tool for Change Management and Problem Management
 Handled & executed Disaster Recovery Process(BCP) which is a subset of IT Service Continuity
Management for a set of applications
 Estimated Application Availability for a set of Critical Applications using Business Objects Tool
and Crystal Reports
 Planned & handled maintenance activities for critical applications
 Executed test cases for AOTS Tool and completed User Acceptance Test for a set of Client
specific application

5. EDUCATION
Bachelor of Engineering (B.E) – Electronics and Communication Engineering
Anna University.
ADDITIONAL INFORMATION
Certification Summary
 ITIL® v3 and v2
 MCP: SQL Server 2008 Implementation and Maintenance(70-432)
 MCITP: Database Administrator 2008: Designing, Optimizing and Maintaining a
Database Administrative Solution Using Microsoft SQL Server 2008(70-450).
Visa
 H1B