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THE NONPROFIT BUSINESS
PLAN: THE RATIONALE AND
ESSENTIAL ELEMENTS
Elizabeth B. Bolton, Ph.D.
Community Development and Nonprofit Leadership
Department of Family, Youth and Community
Sciences
University of Florida
BACKGROUND AND RATIONALE
   A valuable part of the community
       Leadership
       Volunteers
       Services
       Financial Capital
       Employment
       Social Capital
NONPROFITS AND OTHER ORGANIZED GROUPS MAKE
ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY
DEVELOPING LEADERS
NONPROFITS MAKE ECONOMIC CONTRIBUTIONS BY
TRAINING VOLUNTEERS
NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES
BY EXTENDING SERVICES TO TARGET AUDIENCES
NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO
COMMUNITIES BY CONTRIBUTING TO FINANCIAL CAPITAL.
NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO
COMMUNITIES BY PROVIDING EMPLOYMENT.
NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO
COMMUNITIES BY CONTRIBUTING TO SOCIAL CAPITAL.
Facts you need to know:
In Florida
there are
more than
46,587
nonprofits
Bureau of Labor Statistics IRS Exempt Orgs
(2005)
In Florida
nonprofits
directly
employ
approx.
380,000
people.
National Center for Charitable
Statistics (2005)
Florida nonprofits generate an additional 250,000 jobs from
spending by the organizations and their employees.
Phil. And Nonprofit Leadership Center. (2002)
Florida
nonprofits are
the FOURTH
LARGEST Source
of employment
among all industry
sectors.
IRS EOMF (2005)
Florida
nonprofits
hold assets
exceeding
$76.2 billion
Phil. And Nonprofit Leadership Center. (2002)
Florida nonprofits generate at least $300
million in sales tax.
Phil. And Nonprofit Leadership Center. (2005)
Florida nonprofits generate more than
$14.6 billion in wages and
compensation




Phil. And Nonprofit Leadership Center. (2002)
Florida nonprofits generate
more than $61Billion in total
economic activity.




Phil. And Nonprofit Leadership Center. (2002)
Nonprofit
sector in Florida
has grown
faster than the
state’s overall
economy.
Phil. And Nonprofit Leadership Center. (2002)
Full time                                      250,000
 equivalent                                =
 volunteer
 workers




Phil. And Nonprofit Leadership Center. (2002)
“Florida’s nonprofit sector is an economic powerhouse, generating and
expending billions of dollars and employing a significant proportion of
Floridians. However, this sector remains relatively smaller in Florida than its
counterparts across the country.” (p. 4)


Salamon, L.M., Geller, S.L. and Sokolowski. S.W. (2008). Florida’s Nonprofit Sector: An Economic Force.
Nonprofit Economic Data Bulletin Number 29. Baltimore, Md: Center for Civil Studies, John Hopkins
University.
THE BUSINESS PLAN
•   Leaders/Board/Governance
•   Organizing Documents
•   Strategic Plans
•   Financial Management
•   Marketing
•   Public Relations
•   Fund Raising Plan
•   Volunteers
•   Programs/Services/Products
•   Lobbying Plan
•   Ethics Plan
•   Risk Management Plan
THE CONCEPT UNDERLYING THE
ORGANIZATION
 Problem/Issue
 Who is impacted

 Dimensions of the problem

 What will happen if problem is not addressed

 Outcomes

 What is missing/needs to be done differently

 Why is this NPO needed
CONTROLLING DOCUMENTS
 EIN
 Bylaws

 Articles of Incorporation

 IRS Letter of Exemption

 Consumer’s Certificate of Exemption

 Uniform Business Report

 Solicitations of Contributions Registration
GOVERNANCE/LEADERSHIP
  Board of Directors
  Size

  Officers w/position descriptions

  Org. Chart

  Committees – Standing, Ad Hoc

  Executive Director

  Board Assessment Plan
THE STRATEGIC PLAN
•   Environmental Analysis
•   External Threats and Opportunities
•   Internal Strengths and Weaknesses
•   Mission
•   Vision
•   Goals
•   Objectives
•   Service to be provided
•   Who will provide the service
FINANCIALS
 Budget
 Balance Sheet

 Income Statement

 Statement of Cash Flow

 990
MARKETING
 Analysis
 Target Audiences

 Goals and Objectives

 Analyze target audiences and competition

 Develop market strategies

 Price, Product, Place, Promotion

 Evaluation and Monitoring
PUBLIC RELATIONS
 Goals and Objectives
 Vision and Mission

 Values

 Critical Elements

 Research, message, materials, work plan

 Media/endorsements/Internal com.

 Crisis control
VOLUNTEER MANAGEMENT
 Recruitment
 Orientation

 Training

 Supervision

 Evaluation

 Recognition
FUND RAISING
 Financial Goals
 Special Relationships

 Case for Support

 Fund Raising Model

 Strategies

 Stewardship
CODE OF ETHICS
 Values
 Statements of Ethical Conduct

 Conflict of Interest Statement
LOBBYING
 Legislative advocacy
 Election H

 Prepare Board of Directors

 Know legislative process

 Develop data

 Develop policy agenda
RISK MANAGEMENT
 Volunteer elements and mitigation strategies
 Financial elements and mitigation strategies

 Employer/employer elements – mitigation

 Insurance

 Who is responsible?
GETTING TO WHERE YOU WANT TO BE:
LOCAL RESOURCES
   NCNCF
     Workshops
     Newsletters
     Networking
     Membership

   Dept. Family, Youth and Community Sciences
     Certificate in Executive Leadership in NPO (Distance Ed)
     BS and MS
     Interns

   Alachua County Government
     Alachua County Library – Foundation Directors
     E civis

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NPO Business Plans (Elizabeth Bolton, Ph.D.)

  • 1. THE NONPROFIT BUSINESS PLAN: THE RATIONALE AND ESSENTIAL ELEMENTS Elizabeth B. Bolton, Ph.D. Community Development and Nonprofit Leadership Department of Family, Youth and Community Sciences University of Florida
  • 2. BACKGROUND AND RATIONALE  A valuable part of the community  Leadership  Volunteers  Services  Financial Capital  Employment  Social Capital
  • 3. NONPROFITS AND OTHER ORGANIZED GROUPS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY DEVELOPING LEADERS
  • 4. NONPROFITS MAKE ECONOMIC CONTRIBUTIONS BY TRAINING VOLUNTEERS
  • 5. NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY EXTENDING SERVICES TO TARGET AUDIENCES
  • 6. NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY CONTRIBUTING TO FINANCIAL CAPITAL.
  • 7. NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY PROVIDING EMPLOYMENT.
  • 8. NONPROFITS MAKE ECONOMIC CONTRIBUTIONS TO COMMUNITIES BY CONTRIBUTING TO SOCIAL CAPITAL.
  • 9. Facts you need to know:
  • 10. In Florida there are more than 46,587 nonprofits Bureau of Labor Statistics IRS Exempt Orgs (2005)
  • 12. Florida nonprofits generate an additional 250,000 jobs from spending by the organizations and their employees. Phil. And Nonprofit Leadership Center. (2002)
  • 13. Florida nonprofits are the FOURTH LARGEST Source of employment among all industry sectors. IRS EOMF (2005)
  • 14. Florida nonprofits hold assets exceeding $76.2 billion Phil. And Nonprofit Leadership Center. (2002)
  • 15. Florida nonprofits generate at least $300 million in sales tax. Phil. And Nonprofit Leadership Center. (2005)
  • 16. Florida nonprofits generate more than $14.6 billion in wages and compensation Phil. And Nonprofit Leadership Center. (2002)
  • 17. Florida nonprofits generate more than $61Billion in total economic activity. Phil. And Nonprofit Leadership Center. (2002)
  • 18. Nonprofit sector in Florida has grown faster than the state’s overall economy. Phil. And Nonprofit Leadership Center. (2002)
  • 19. Full time 250,000 equivalent = volunteer workers Phil. And Nonprofit Leadership Center. (2002)
  • 20. “Florida’s nonprofit sector is an economic powerhouse, generating and expending billions of dollars and employing a significant proportion of Floridians. However, this sector remains relatively smaller in Florida than its counterparts across the country.” (p. 4) Salamon, L.M., Geller, S.L. and Sokolowski. S.W. (2008). Florida’s Nonprofit Sector: An Economic Force. Nonprofit Economic Data Bulletin Number 29. Baltimore, Md: Center for Civil Studies, John Hopkins University.
  • 21. THE BUSINESS PLAN • Leaders/Board/Governance • Organizing Documents • Strategic Plans • Financial Management • Marketing • Public Relations • Fund Raising Plan • Volunteers • Programs/Services/Products • Lobbying Plan • Ethics Plan • Risk Management Plan
  • 22. THE CONCEPT UNDERLYING THE ORGANIZATION  Problem/Issue  Who is impacted  Dimensions of the problem  What will happen if problem is not addressed  Outcomes  What is missing/needs to be done differently  Why is this NPO needed
  • 23. CONTROLLING DOCUMENTS  EIN  Bylaws  Articles of Incorporation  IRS Letter of Exemption  Consumer’s Certificate of Exemption  Uniform Business Report  Solicitations of Contributions Registration
  • 24. GOVERNANCE/LEADERSHIP  Board of Directors  Size  Officers w/position descriptions  Org. Chart  Committees – Standing, Ad Hoc  Executive Director  Board Assessment Plan
  • 25. THE STRATEGIC PLAN • Environmental Analysis • External Threats and Opportunities • Internal Strengths and Weaknesses • Mission • Vision • Goals • Objectives • Service to be provided • Who will provide the service
  • 26. FINANCIALS  Budget  Balance Sheet  Income Statement  Statement of Cash Flow  990
  • 27. MARKETING  Analysis  Target Audiences  Goals and Objectives  Analyze target audiences and competition  Develop market strategies  Price, Product, Place, Promotion  Evaluation and Monitoring
  • 28. PUBLIC RELATIONS  Goals and Objectives  Vision and Mission  Values  Critical Elements  Research, message, materials, work plan  Media/endorsements/Internal com.  Crisis control
  • 29. VOLUNTEER MANAGEMENT  Recruitment  Orientation  Training  Supervision  Evaluation  Recognition
  • 30. FUND RAISING  Financial Goals  Special Relationships  Case for Support  Fund Raising Model  Strategies  Stewardship
  • 31. CODE OF ETHICS  Values  Statements of Ethical Conduct  Conflict of Interest Statement
  • 32. LOBBYING  Legislative advocacy  Election H  Prepare Board of Directors  Know legislative process  Develop data  Develop policy agenda
  • 33. RISK MANAGEMENT  Volunteer elements and mitigation strategies  Financial elements and mitigation strategies  Employer/employer elements – mitigation  Insurance  Who is responsible?
  • 34. GETTING TO WHERE YOU WANT TO BE: LOCAL RESOURCES  NCNCF  Workshops  Newsletters  Networking  Membership  Dept. Family, Youth and Community Sciences  Certificate in Executive Leadership in NPO (Distance Ed)  BS and MS  Interns  Alachua County Government  Alachua County Library – Foundation Directors  E civis