1. Joanne Rogowsky Phone: +97 1502572594 firstname.lastname@example.org
Phone: +97 15025 72594 email@example.com Springs 11, Street 9, Villa 35, Emirates Hills, Dubai UAE
Banking & Finance Relationship Management Executive & Administrative Support Project Coordination
Highly competent, trustworthy and adaptable Banking and Real Estate professional,with 28 years demonstrated
success in administrative, team leadership, sales and customer service environments within the Banking & Finance,
Manufacturingand Real Estate sectors.
Deep understanding of UAE market. 10 years of experience building local,expatand high net-worth client
relationships,includingexperiencewithin Dubai’s competitive leasingmarket. Proven success buildinga repeat
customer base, resultingin achieving Leasing Agent of the Month and consistently achieving above 50% signed
lease targets. Previous experience working within a miningsupply company in Australia thatserviced key multi-
billion dollar business stakeholders such as BP, BHP and Fortiscue.
Proven experience in administrative, accounting and executive support roles, with responsibility for high level
accounting,reconciliation,reportpacks,general reception duties, filemaintenance, data entry, booking, travel
organisation and overseeingstaff rosters.
Highly organised with demonstrated project management skills, includingsuccessful E2Emanagement of a
community bazaar,supervising 120+volunteers at the event and on-boarding/ coordinating24 UAE businesses who
participated in the event. Proven leadership experience, such as in prior bankingroles, requiringthe supervision and
the of professional development of a team of 10-12 direct reports, including tellers and staff in savings,term
deposits and credit areas.
Seeking to leverage well-developed and transferablecapabilities,such as relationship management, administrative,
sales,projectcoordination and leadership,by entering a dynamic and highly professional rolewithin Banking,
Finance,Executive Support, ProjectCo-ordination or Business Development.
Executive & High Net-Worth Stakeholder
Administrative& Executive Support
Bookkeeping / Accounting
Word, Excel, Outlook Proficiency
Accounts, Reconciliation & Reporting
Property Leasing, Sales & Real Estate
Travel, Diary and Event Scheduling
Coaching& Mentoring Staff
2. Joanne Rogowsky Phone: +97 1502572594 firstname.lastname@example.org
LEASING AGENT, UAE 2010 January 2015
LJ Hooker Dubai,AA Properties, ERE Homes
Awarded Top Leasing Agent of the Month at ERE Homes;
Successfully negotiated and signed leases, consistently achieving 50% above industry benchmark;
Built up strong repeat customer base and regularly received referrals;
Went above and beyond role requirement by providing value added property management services to landlords.
Oversaw a large property portfolio, including managing 20-25 property listing / viewings per week;
Showed a variety of residential leasing properties, ranging from 1 bedroom apartments to 6 bedroom villas within
the Emirates Living area;
Successfully managed relationships with property owners and potential tenants to agree leasing terms;
Liaised with a diverse range of stakeholders including expats,corporate and high net-worth clients, as well as repeat
landlords who owned multiple properties;
Responsible for maintaining personal listing sheets and diaries;
Supported landlords to achieve maximum rental return. Offered expert advice to landlords about property
maintenance and updating the premises to remain competitive;
Oversaw all contract negotiations, consistently achieving a high contract closure rate;
Exercised diligencein administrative duties and communications, such as taking property photos, discussing listing
prices with clients, upload listings and provide feedback around offers/ lack of offers.
SALES CONSULTANT (Part time), Dubai 2008 – 2010
Became a certified Enjo representative whilstcompletinghome duties. Successfully builtup a local clientbaseand
promoted the saleof planet-friendly cleaningproducts to residential and commercial prospects;
Builtup a business development / prospect pipelineand approached key contacts for saleopportunities;
Arranged one-on-one consultations and in-homeEnjo product demonstrations;
Developed comprehensive productknowledge to assistsellinga high-end product, and effectively shared that
knowledge with potential customers,as well as providing cleaningsecrets and special offers;
Processed order forms and delivered products to clients.
ACCOUNTANT / EXECUTIVE ASSISTANT (Part time), Perth WA 1995 – 2001
Provided valuableaccountingsupportto a miningparts manufacturingbusiness,servicingkey multi-billion dollar
business stakeholders (including BP,BHP and Fortiscue);
Diligently performed billing,paymentallocation,collection and activity reporting in adherence with tight deadlines;
Completed monthly bank reconciliationsand processed adjustments;
Managed supplier and clientaccountenquiries;
Provided additional executivesupportduties, includingbookingtravel arrangements,creatingitineraries, preparing
agendas for meetings, diary management, supervising expenses and purchases,processingpayroll and respondingto
human resources requests;
Performed accounts payableand accounts receivableduties;
Organised recovery system and initiated collection efforts;
Maintained up-to-date billingsystemand customer files.
3. Joanne Rogowsky Phone: +97 1502572594 email@example.com
BRANCH SUPERVISOR (Teller, Lending & Credit) 1986 – 1994
Bankwest (Bank of Western Australia)
Demonstrated exceptional leadership capabilities,successfully gained sixpromotions in under 7 years,including
roles as a:Proof Machinist,Accounts Specialist,Customer Service Representative, Bank Teller, Mortgage / Loans
Officer and Branch Supervisor;
Oversawmulti-million dollar cash balancesand reconciliationswithin theBranch;
Completed broader management duties related to reporting, process improvements, staff trainingand assistingwith
new product launches;
Received a Recognition Award for outstandingperformance at the Bankwest Gala Awards Night;
Oversawthe best practicemanagement and professional development of 10- 12 directreports, across tellers,
savings,term deposits and credit teams.
Interviewed customers for mortgage and credit card applications, prepared paperwork and made decisions to
approve or decline application in accordancewith relevant procedures;
Other duties included filingsystemmaintenance, switchboard systemoperation and preparingmonthly
Utilised knowledge and expertise across a broad rangeof product suites,including savings accounts,check books,
processingnew accounts and term deposits.
Junior Club Registrar at the Kalamunda United Football Club – arranging programs for games and sport schedules.
Oversaw the project management of a school bazaar which included 120+ volunteers and 24 outside businesses.
Spearheaded the development of a charitable foundation for local children to buy clothes and school supplies.
References Available on Request