An investigate of creative consultation process and methods to capture and trasfer good practice to library services
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Presented at BOBCATSSS 2009, Porto.
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An investigate of creative consultation process and methods to capture and trasfer good practice to library services
- 1. Title: An Investigation of the ‘creative consultation’ process and methods to capture and transfer good practice in public libraries Hui-Yun Sung, Dr. Gillian Ragsdell and Dr. Mark Hepworth Loughborough University, UK Department of Information Science Correspond to: H.Sung@lboro.ac.uk
- 2. Agenda Conclusion Introduction Illustrations Literature Review
- 4. Aims To discuss the key features of community consultation in public libraries. Aims To investigate innovative consultation methods: Birmingham Libraries and Bolton Libraries. To suggest a rout for further research
- 9. Birchfield Library Community Consultation Project Community Consultation Project Lead to Step 2 Project worker outreach and engagement programme Youth Service Partnership Step 1 Testing further engagement approaches Step 3
- 18. What works well for consultation process? Client centre Creative thinking Willingness to learn Collaboration Mutual trust and respect Willingness to make an effort Key features for success 2 3 5 1 6 4
Notas del editor
- The wide diversity of public library users Children to elderly people Blue collar to white collar Illiterate to highly literate
- 1. Using Library branded tags, to write down participants’ ideas. 2. “Let your feet do the talking” allowing participants to visualise what would encourage them to use the library. 3. Setting up a target in the style of dartboard to allow participants to decide the relative importance of different library services. 4. Running craft and interactive sessions.
- 1. Using disposable cameras Making large collages. 2. Using video techniques for interviews. 3. Using silk painting and clay-modelling techniques. 4. Using traditional Asian dried foods and metal work to stimulate discussion. 5. Design for Real, allowing participants to respond to the 3D model of High Street area and express their thoughts. 6. The Yellow Brick Wall for attaching comments.