Digital Strategy Framework Digital Strategy defined. Is the plan for maximizing the business benefits of data assets and technology-focused initiatives. To realize success requires a cross-functional team with executive leadership, marketing and information technology members. RISK MANAGEMENT: Threats Cyber Security Managed Services Resilience and Continuity Data Management Regulatory Compliance Internal Audit OPERATIONS: ERP SLA Mobile Help Desk Information Management Change Management Program Management Managed Services Systems Integration Collaboration Measuring Project Outcomes DISRUPTION: Incubation Detection Sensing Competition Monitoring Artificial Intelligence HUMAN: Culture Crowd Talents Diversity of Thinking Leadership Education Leadership Transparency Social Monitoring GROWTH: Marketing Automation Analytics e-commerce Content Production Creative Design Mobile Engagement