John Imor Project Manager Resume

1. John S. Imor
4 Putnam Terrace
Brewster, NY 10509
John@Imor.net
(845) 612-1599
WWW.IMOR.NET
Page 1 of 2 John S. Imor (845)612-1599 John@Imor.net WWW.IMOR.NET
Experience Summary:
 Design, implementation, and manage network infrastructure solutions for a redundant DR and Business Continuity Processes (BCP) strategies.
The DR / BCP design utilized Border Gateway Protocol (BGP) solutions over Cisco Routers and Hosts with a VMWare HA cluster, running
Microsoft servers and VDI solution on replicating EMC, HP and Hitachi Storage Area Network (SAN) solutions. Local network backup
strategies utilizes backup solutions attached to either a Network Area Storage (NAS) or Tape drive devices.
 Technical experience consists of build out, consolidation and management of an enterprise DC and DR site. The design, installation,
maintenance, modification, and security of a Microsoft and Novell networks over a Microsoft Active Directory (AD) utilizing Lightweight
Directory Access Protocol (LDAP) & X.500, and the design and management of Replicating and Non Replication SAN over a LAN, MAN,
WAN & Wi-Fi environment employing Cisco Routers & managed network switches.
 Experienced in vendor management including evaluation of vendor performance, measuring against Service Level Agreements (SLS), and
ensure vendors meet or exceed contractualobligations. Utilization of Information Technology Infrastructure Library (ITIL) methodologies for
the monitoring and support of a IT service management (ITSM) system.
 Over 24 years’experience managing the design &deployment of Data Centers (DC) and DisasterRecovery Centers (DR). 24 years’experience
with physical servers & VMware ESX Hosts, in a VMware High Availability (HA) capacity. Deployment and Management of Operating
System (OS) installations, upgrades and patch management of Window Servers 2008 & 2012 running Exchange, SQL, VMware Virtual
Desktop Infrastructure (VDI), Microsoft Office, Electronic Imaging solutions,network based faxing solutions, network based printers,DHCP
& DNS on both physical and virtual servers in a redundant network design.
 Experienced Business Analysis (BA)functions involving the technical investigation and a strategic analysis ofbusiness function andworkflows
to key stakeholders and management. Present an organizational analysis model for business process change while outlining the key cost savings
and business functions benefits.
 Expertise operating in a Project Management Office (PMO) and as an individual Project Manager (PM) utilizing both Projects in Controlled
Environments (PRINCE2) and Project Management Institute (PMI) principles while
 Utilization both Waterfall and Scrum / Agile PM Methodology in a holistic approach for the development and deployment ofenterprise network
applications and network services utilizing redundant infrastructure solutions following PMI methodologies of initiation, planning, execute,
control and close out against defined scope and budget.
 Development and implementation of solutions for the prioritizing of enterprise driven IT objectives utilizing Software Delivery Life Cycle
(SDLC) for software and hardware driven endeavors, the implementation and use of a documentation Risks, Assumptions, and Issues and
Decisions Log (RAIL) while utilizing Six Sigma and LEAN principles for optimum performance and reliability.
 Ensure the proposal, execution, control, deployment, customer training & hand off, warranty support, and closure while meeting all project
objectives. Manage and approve timelines and standards while working independently and collaborating effectively with business heads to
establish and execute on project requirements utilizing Microsoft Office suite including Visio and Project Manager.
Education:
 Diploma: Bachelor of Arts in Information Systems Management,
Canterbury University
 Diploma: Certificate in Data Processing,
Mid-Westchester Occupation Training Center
Professional Certifications:
 A+ - CompTIA  CCNA - Cisco  CNE - Novell  DMAIC  ITIL
 LEAN  MCSE - Microsoft  Network + - CompTIA  Six Sigma  CSM – Cert Scrum Master
Full Time Work History:
4 Imor, Inc.; Brewster, NY | Technical Consultant & Project Management 12/13 - Present
Operate as a Technical Consultant to manage the successful support and upgrade of IT infrastructures, DC &DR sites, PC/Laptop/Server/Printer,
Video Conferencing, and related equipment and software. Develop and manage SLA agreements. Establish, track and analyze service delivery
and technical metrics to assure optimum performance. Consult with users to evaluate technical system requirements, identify operational
procedures,develop strategies to improve technical service life cycle and governance processes, lead requirements gathering and plan and manage
assignments of varying scope. Develop and deliver detailed design specification documentations and data analytic reports. Develop User
Acceptance Testing (UAT) to assure problematic free deployment, evaluate systems solution,and prepare detailed specification and reports for
the on boarded of enterprise network service solutions while serving as a resource by developing pioneering approaches to emerging industry.
Develop and manage Project Plans, coordination and schedule tasks and management of MileStones. Manage Stakeholders, team members and
customers’ expectations, manage internal and external resources assignments,schedule and lead internal and external project kickoff meetings,
facilitate conflict resolution, perform status update and Workshops when appropriate.
Have offered PM & BA services for the following organizations:
 Presidio 01/15 – 10/15 | Managed the deployment of deployment of network switches,Routers, and Access Points for small and
large corporate entities. Managed the customer expectations while providing successfully delivering projects on time and on budget.
 The Shade Store 10/14 – 12/14 | The development of a new AD hierarchical structure for the centralized deployment and management
of network services. Developed and deployed a DR and BCP to assure continued seamless operation in the event of network issues.
 Byram Healthcare 06/14 – 10/14 | Performed DC consolidation and document final configurations. Developed and deployed a DR and
BCP to assure continued seamless operation in the event of network issues.
 UnitedHealth Group 12/13 – 06/14 | Developed and implemented a Lift and Shift architecture for an internal Software As A Solution (SaaS)
to reverse engineer physical and virtual servers.

2. John S. Imor / (845) 612-1599 / John@Imor.net / WWW.IMOR.NET
Page 2 of 2 John S. Imor (845)612-1599 John@Imor.net WWW.IMOR.NET
WQIS; New York City, NY | IT Director 08/08 – 12/13
Performed architecture, managed and support of all IT functions within a mid-size company. Acted as a IT Director by guiding the direction of
a team and using SDLC guidelines for the design, installation and support DC and DR center running VMware ESX Hosts in a HA Cluster
presenting an application solution and network services running DHCP, DNS, VDI, Microsoft Exchange, SQL, Office, Omni, ImageRight, on
Microsoft Windows servers. Managed the architectural design & deployment of a companywide DR and BCP solution in all areas including Core
Network, SAN Storage solution. Backup and Data Retention utilizing BGP network failover utilizing MX Logic solution for spam / virus
prevention and e-mail continuity. Network Uninterruptible Power Supply (UPS), and logical unit number (LUN) and serverto serverSAN based
replication. Managed the installation of enterprise applications, and create summery reports utilizing the Microsoft Office suite for senior
management. Established and managed SLA matrix Design and manage the deployment of a Telephony Infrastructure hosted PBX VOIP and a
network based faxing solution.Designed and managed the deployment of VMware VDI Window Servers and desktop images running Windows
Operating System (OS) on laptops, desktops and zero VDI clients and the integration of Apple I-Pads, I-Phones and assured PCI compliancy.
Management and guidance ofend userissues resolutions. Develop and utilized UAT to assure seamless deployment ofproposed networksolution.
Estimation and planning, risk assessment,contingency planning,tracking, management of progress,issues,budget,risk,resou rces and reporting.
Managed direct and matrix technical personnel.Performed status reporting to senior management, procurement of computer equipment, budget
and vendor management, and the development and deployment of network strategies allowing further enhancements of existing network.
3T’s, Inc.; Brewster, NY | IT Manager 05/03-08/08
Provided leadership and guidance for the development and growth of a New York State licensed computer training schooland computer service
consultant agency. Developed coursework based on New York State educational standards.Developed educationalsolution of various small and
mid-size companies and worked with various governmental agencies to provide structured training courses to h elp retrain displaced employees.
Provided self-help courseware to help prepare for taking certification tests. Additionally, managed a team of system engineers and projects
utilizing the PMI processes to allow for the tracking, control and reporting of on-going IT initiatives. Develop and offer SLA agreements to small
and mid-size companies. Offered guidance and demonstrated problemsolving skills to enhance,secure,and stabilize the operations and reliability
of existing customers networks Developed and tracked the software implementation hardware & software life-cycle. Guided HIPPA and PCI
compliancy requirements. Implemented Wi-Fi solutions over a LAN, MAN environment. Designed and deployed virtual services utilizing
VMware Hosts in a managed Novell and Microsoft Windows network server environment. Installed new computer network configurations,
documentation of existing computer network environments,and procurement management ofcomputer equipment and technical resources.Wrote
marketing plans, proposals, negotiated new service level agreements, and investigated new computer strategies . Provided design and
documentation of network operation for the DR & BCP objectives for customers to assure operation in the event of network service issues.
New York City Department of Health; New York City, NY | Network Manager 10/02-05/03
Provided leadership and guidance for the development and support of a multi-heterogeneous network environment. Offered daily direction to a
team of systemengineers, managed projects, monitored and maintained network operations, software and hardware deployment, DR & BCP
processes,and network security monitoring. Functional tasks included IT budget allocation, the development, documentation and monitoring of
IT standards &procedures. Projects included relocation of Data Centers, Operating System upgrades of network servers, and the deployment of
new network infrastructure, vendermanagement, and the distribution of workstations. Presented to committees on current status ofprojects, and
the daily and weekly status reporting to senior management.
Transamerica Life Inc.; Purchase, NY | Regional Service Network Project Manager 10/98 – 10/02
Coordinated all of the IT activities including production systems support, Business Analysis, and Project Management for the support of the
hardware and software of a multi-heterogeneous network environment. Supervised Network Engineers and desktop personnelin two data centers
for different network integration projects and end user support issues. Proactively managed Projects for the Y2K efforts, OS upgrades of network
servers,Data Center consolidation. Implemented software services across the US, managed vendorrelationships, updated workstation Operating
Systems and performed hardware upgrades.Duties included monitoring and maintenance of Novell & Windows servers, to allow for the use of
Exchange, ISA, DHCP, DNS, WINS, and software deployment using SMS. Provided effective communications through Project Management
and Change Management procedures through implementation of DR / BRP processes.
Guy Carpenter Inc.; New York City, NY | IT Manager 06/97-10/98
Developed and managed the company DC which supported all hardware, software, and company networks. Managed DC consolidation.
Developed and govern the IT budget and managed infrastructure projects while supervising a team of System Engineers. Develop and deploy
systemwide systemServer upgrades and OS patching.
Hardware Expertise:
 5e & 6a copperand Fiber connections
 Apple I-Pads, I-Phones, & Laptops
 APC Network UPS
 Cisco Routers, Firewalls and Switches
 Cisco UCS, IBM & HP Server
 Lenovo, HP, Desktop & Laptop
 Managed Network printers and Switches
 Spyware & Virus protection
 Virtual USB devices
Software Expertise:
 DoubleTake
 FacSys
 Ghost
 ImageRight
 Microsoft Exchange
 Microsoft Office Suite 2013 & below
 Spyware & Virus protection
 Symantec for Windows
 Veeam Backup and Replicator
Network Operating Systems:
 Mac IOS: Mavericks & El Capitan
 Microsoft Windows Desktop 7, 8 & 10
 Microsoft Windows Server 2008 & 2012
 Novell 4.x, 4.2, 5.1 & 6.x
 VMware 3.x, 4.x & 5.x