John O'Hara

San Francisco Bay Area United States

Customer Success Strategist

Technology / Software / Internet

I am an innovative business consultant who obsesses over delighting customers with solutions that measurably improve their lives. I spent the last year and a half with Intuit Demandforce, helping small business customers succeed in their online marketing and communication strategies. When the phone rings with a concerned customer asking about their return on investment or threatening to cancel, the call is transferred to me. It’s then my responsibility to effectively consult with business owners and make sure our product is aligned effectively with their business goals. I provide training and optimization to improve my customers’ businesses and lives. I also served as the leader of o