Client Management • Director, Program Management • Portfolio Mgr. • Project Mgr. • Delivery Management • Pre-Sales • Negotiations • Team Management • Direct Reports • SDLC Methodologies • Risk Management • Vendor Management • Process Improvement • IT Operations • Delivered Growth Solutions • Increased ROI & Profit Margins • Increased Revenues • P&L Management • Cost Management • Reduced Bottlenecks • IT Strategy & Security • Strategic Planning • Technology Infrastructure Solutions • Regulatory & Compliance • Led Cloud Transition • Exceeded Objectives & Expectations • Digital Transformation Leadership Award 2017 • CSAT Excellence

1. JOHN S. CHALKIOPOULOS
jchalkiopoulos@yahoo.com
Santa Clara County, CA
(408) 368-1262 • www.linkedin.com/in/johnchalkiopoulos
DIRECTOR, PROGRAM MANAGEMENT
◇—————————————————————————◇
Client Management • Director, Program Management • Portfolio Mgr. • Project Mgr. • Delivery Management • Pre-
Sales • Negotiations • Team Management • Direct Reports • SDLC Methodologies • Risk Management • Vendor
Management • Process Improvement • IT Operations • Delivered Growth Solutions • Increased ROI & Profit Margins
• Increased Revenues • P&L Management • Cost Management • Reduced Bottlenecks • IT Strategy & Security •
Strategic Planning • Technology Infrastructure Solutions • Regulatory & Compliance • Led Cloud Transition •
Exceeded Objectives & Expectations • Digital Transformation Leadership Award 2017 • CSAT Excellence
WORK EXPERIENCE
iFocusNow, Corp., Santa Clara County, CA 2019 - Present
Business Technology Consulting & Senior Program Management
Information Technology Consulting Company (C2C Contracts)
(Business Technology Solutions, Program Strategy & Planning, Portfolio & Program ROI)
● Serving as business and technology advisor for the execution of business and IT initiatives
● Developing and delivering Cloud, AI, Data, and infrastructure solutions maximizing net profit and ROI
● Leading portfolio/program management, defining KPI’s, and performing SWOT analysis across strategies
HCL Technologies, Inc., Sunnyvale, CA 2015 - 2018
Director, Program Management
Big-4 IT Management Consulting, Managed Services Company
(Client Acquisition, Transformation Program Strategy & Delivery, New Revenue, Leadership Award -2017)
● Attained customer satisfaction index 99.8% by exceeding client expectations and meeting KPI’s
● Achieved 100% timely delivery of programs/ projects aligned to IT portfolio and organizational strategy
● Reduced Capex 44% ($22.6MM) and Opex 32%, through Capex cost optimization and 80/20 outsourcing model
● Increased revenues by +300% over 3 years through achieved acquisitions, pre-sales, and new revenue streams
● Directed Cloud, AI, Ops Model, Data, and DC program delivery for +12 digital transformation accounts (1Bn+)
● Boosted gross profit margins from 26% to +38% and achieved net profit margin of 17%
● Improved productivity from 82% to 98% by level-setting expectations, team alignment, and using SAFe & Scrum
● Created business cases, program and risk mitigations strategies, program charters, SWOT analysis, and reports
● Leveraged Solutions & Tools: AWS, Azure, Google Cloud, AI, Ansible , ITIL, Agile, Scrum, and PMI
Client Portfolio: e.g., LinkedIn, Shire, BrightStar, HCSC, BD Medical & Vyaire, Eli Lilly, Microsoft.
Bank of America, Corp., New York, NY 2014 - 2014
Senior Infrastructure Program Management Consultant (contract)
Multinational Investment Bank and Financial Services Company
(Network Infrastructure Operating Plan, Financial, and Cost Savings Rewind Programs)
● Reduced global network Infra cost by 14% through cost savings program strategy and operational efficiencies
● Led cadence for portfolio working sessions, portfolio steering committee prep, program steering committee,
change management, and ideation for new projects with valid business cases, and cost-benefit analysis
● Created 2014 & 2015 cost savings program strategy and plan, financial models, resource and adaptation plans
● Validated 15MM cost saves pipeline, operating plan optimization, financial changes, and net-net numbers,
through weekly portfolio reviews with (6) portfolio mgrs., 2 PgM’s, product P&L owners, and COO MD’s
John Chalkiopoulos – Page 1

2. Bank of America, Corp., New York, NY Continued…
Senior Infrastructure Program Management Consultant (contract)
(Network Infrastructure Operating Plan, Financial, and Cost Savings Rewind Programs)
● Achieved with MD /SVP support $248MM+ cost saves by overseeing a portfolio of +150 network Infra
projects aligned to 21 cost saving levers (e.g. maintenance challenge (20MM), asset depreciation ($10MM),
refresh settlement ($45MM), contractual commitments ($26.7MM, HP & ASC), OC efficiencies ($15MM)
● Optimized operating plan program 37% through Capex cost reductions and attainable cost savings targets
● Chaired Scrum meetings, change mgmt. board to eliminate risks, and performed changes to the Ops plan
● Achieved $6MM project reduction through robust assessment and validation of ROI and net profit margins
● Oversaw progress of programs & projects: e.g., Transport/ Trade voice ($20.44MM), Data Center & Cyber
Security Services ($11.14MM), Infra Solutions ($10M), Operating Expenses Disputes ($12MM)
● Cultivated partnerships with CIO, managing directors, portfolio managers, P&L owners, business executives
VitaByte, Inc., New York, NY 2013 - 2014
Senior Operations Program Management Consultant (contract)
Technology Company Specializing in Financial Software & Systems
(Business Operations, Project Management, CRM, and ROI Optimization Programs)
● Increased ROI from 166.6% to 316% across 8 key product lines by reducing cost of investment, and 270%
(includes cash outflows) over 4 years for 130 client projects through efficient expense and time mgmt.
● Achieved $580K+ cost savings through vendor re-negotiations, CRM prioritization, and Capex optimization
● Collaborated with Pentagon’s Air Force Executive Division and optimized their financial platform program,
installing secure equipment, financial applications, establishing operational procedures, and SLA’s
Deutsche Bank, Corp., New York, NY 2013 - 2013
Infrastructure Program Management Consultant (contract)
Global Investment Bank and Financial Services Company
(Application Rationalization, Infra Quality & Cost Control, and Automation Programs)
● Achieved €40MM+ program cost reduction for Trade Technology with Quality Control executive leadership
and benefits delivery leads, by reducing operating costs and expenses, and optimizing the Infra platform
● Optimized program’s business case affecting a portfolio of 931 trading applications, created a new financial
model, and attained over 3 years €25MM cost reductions, and an annual cost savings run-rate of €9MM
● Developed SWOT analysis, program strategy and plan, identified assumptions, resource utilization, and risks
● Led program leveraging Scrum team entailing Build & Deploy, Test Automation, and Quality Control target
operating model SME’s, to execute Delphix data compressions (36%), +2,000 virtualizations, +360 global
servers decommissions, data center consolidations, application redesigns, implementation of private Cloud,
Azure Cloud assessment, and self-service enterprise automation solutions
UBS Financial Services, Inc., New Jersey City, NJ 2010 - 2012
Director, Program & Process Management
Global Wealth Management and Financial Services Company
(Global Infra and Regulatory Programs: Strategy, Portfolio & Program ROI, Reduction of TCO)
● Created global Infra privileged access control program strategy and plan, resulting to an uptick of 22% ROI,
and the redesign of operating model affecting +30,000 users. Areas of focus: Principles & Ops Design,
InfraTech Control, Entitlement Mgmt., Process Imp., HR Control, Legacy Remediation, and Regulatory
● Reduced Data Center TCO 18% globally, by optimizing costs across a portfolio of +60 Infra projects
● Slashed existing operating cost $134MM+ over 5 years by developing and leading program aligned to a
global backup remediation strategy and directing multi-disciplinary global teams for the consolidation of 144
branches and data center sites into 38 central sites, and optimization of client data backup security model
● Reduced data retention globally 85%, leveraging encryption, Commvault, and NetApp for Infra backups
John Chalkiopoulos – Page 2

3. CA Technologies (Broadcom), Inc., New York, NY 2010 - 2010
M&A Infrastructure Management Consultant (contract)
Multinational Software Company
(M&A Data Integration Programs: Strategy, Planning, and Execution)
● Directed CA’s M&A data integration network performance and service level mgmt. programs
● Created +18 work-streams, Accenture partnership, cross-functional teams, and used Scrum for PgM execution
● Achieved strategic goals by leading a team of 14 tech leads, 8 PM’s, 4 Senior BA’s, and +18 business owners
(e.g., Finance, Sales, Product & Control, SAP, Order Management, Marketing, Accounting, Legal, Procurement,
Customer Service, Customer Acct., Infra, Delivery Management, and CA Portfolio Management Services)
● Established M&A strategy, roadmap, meetings, partnerships, authorized $1.2 MM budget, executed end-to-end
programs and project plans, resourcing, risk mitigation strategies, data integrations, and contract negotiations
Credit Suisse, Inc., New York, NY 2007 - 2009
Vice President, Technology Infrastructure Services
Global Wealth Management, Investment Bank and Financial Services Firm
(Line Management, Infra Portfolio & Program Strategy, Cloud Strategy, Planning, and Execution)
● Managed portfolio of +65 Infra programs and projects for (5) LOB’s: IT4IT, HRIT, CTO, L&C, IBDS
● Created business cases, budgets, and led +12 appl. and support Eng. teams for product dev., and private cloud
● Created COO PMO, Delivery Management Lifecycle, and managed under budget (~$2M) new Bogota Infra
● Achieved in partnership with IBDS $100MM+ cost saves annually by leading IB platinum stability programs
Athenian Solutions, Inc., New York, NY 2006 - 2015
Proprietor – IT Management Consulting
Business Technology Solutions & Consulting Company
(Business Development & Portfolio & Program ROI, Delivery, Cost Reductions, P&L Mgmt.)
● Served as partner and senior advisor for diverse business clients, developed strategies to optimize IT
operating and security models, and evaluated products and services to attain a maximum ROI (5+ : 1)
● Executed new business and IT strategies and programs to optimize client ROI in alignment with 96+ projects,
and focused on new opportunities for revenue growth, increase of net profit margins, and cost reductions
ADDITIONAL EXPERIENCE
Portfolio & Program Management: JPMC, Citigroup, Goldman Sachs, Morgan Stanley, Merrill Lynch, Muller Data.
Startup’s: iVast (MPEG -4 System), AliveSoft (Gaming Industry), Cognet (Intelligence Distribution Systems - Intel).
Technical skills: Microsoft Suite (Word, Excel, PowerPoint), Office 365, Google Docs, Slack, Zoom, Microsoft
Project, IAM, ITIL, ITSM, Infrastructure Architecture, System Integration. Knowledge of: AWS Business Essentials,
AWS Cloud, AWS Cost Control, Google Cloud, Azure Cloud, Cloud Security Best Practices, Docker, Kubernetes,
Virtualizations, AI & Data Integrations, Agile, SAFe, Scrum, PMI, Planview & Clarity Portfolio Management.
EDUCATION
University of La Verne, La Verne, CA
Bachelor of Science in Organizational management
Minors: Computer Science, Mathematics
PROFESSIONAL DEVELOPMENT
• Executive Leadership Program Certification, Credit Suisse
• Planview portfolio management Certified, Citigroup | Clarity Portfolio Management, JP Morgan Chase
• MCSE Program Certification, Metropolitan Business Institute
• Fixed Income Securities Certified, NY Institute of Finance
John Chalkiopoulos – Page 3