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IN TODAY’S
COMPETITIVE
HIRING LANDSCAPE,
COMPANIES MUST
WORK HARD TO
SOURCE, ATTRACT
AND RETAIN TALENT.
Employer brand is a powerful tool that can help
differentiate your company and stand out to both
passive and active candidates.
This guide will help you understand how to:
•	 Define what employer brand is
•	 Define what it means for your company
•	 Assess your employer brand assets
•	 Manage and cultivate your employer brand
It’s time for your company to tap the power of
employer branding.
Now let’s get started.
EMPLOYER
BRANDING:
The Who, What and Why
IF A CANDIDATE
DOESN’T SEE
THEMSELVES IN YOUR
EMPLOYER BRAND
PICTURE, THEY’LL
QUICKLY MOVE ON.
“
Author Roberta Matuson,
President of Matuson Consulting
“
WHAT'S IN
IT FOR ME?
Candidates look for a workplace that will support
their career goals:
•	 Positive values
•	 Feeling valued
•	 Meaningful work
•	 Respect
•	 Flexibility
•	 Equitable compensation
for performance
•	 Opportunities to learn
and grow
What is the Purpose of your
Employer Brand?
It demonstrates your company’s employment
story to candidates, employees and the world
What are the Key Ingredients?
Your company mission, vision, values, culture
and more
What Should it Convey?
What it’s like to work at your company and why
people would want to work there
01
02
03
WHY IS EMPLOYER
BRAND SO IMPORTANT
RIGHT NOW?
•	 Today’s candidates are shoppers
•	 They bring a consumer mindset to their job search
•	 Transparency is the norm in an age of shared information
•	 Company research and social sharing happen 24/7
•	 Online job targeting brings jobs to everyone
•	 Readers are curious to know what it will be like to
work at your company
EMPLOYER BRAND
ADDS VALUE TO
YOUR COMPANY’S
OVERALL BRAND
•	 Enables you to define and manage perceptions
about your company
•	 Differentiates your company within the industry
•	 Humanizes your workplace by highlighting the
people behind your brand
•	 RECRUITING: Helps candidates assess if they are a fit for your company
•	 The result: more targeted job applies
•	 RETENTION: Reminds current employees why they chose your company
•	 The result: Helps to reduce employee turnover
•	 REFERRALS: Enables employees to share their story of working at your company
•	 The result: increased employee referrals
EMPLOYER BRAND
SUPPORTS
THE TOP THREE “Rs”
EMPLOYER
BRANDING:
The Building Blocks
WHAT SHAPES
YOUR EMPLOYER
BRAND?
•	 Company culture
•	 Corporate brand image
•	 Company mission statement
•	 Employee value proposition
•	 Employee content
•	 Online reviews
•	 General perception of your company, both internal
and external, past and present
FOUR OF THE TOP SIX REASONS
THAT CANDIDATES APPLY
TO A JOB ARE RELATED TO
EMPLOYER BRAND:
Location
Work Life Balance
Company Reputation
Company Info
Advancement Opportunities
Company Values
*Data from Monster post-apply survey of approximately 11,000 job seekers, April 2016
SHARE YOUR
EMPLOYER
BRAND STORY
Include it in every touch of your recruiting and retention
cycle:
•	 Company website and company profile page
•	 Job descriptions
•	 Online company reviews
•	 Company’s social media profile
•	 Interview process, email follow up and offer letters
•	 In internal communications
KNOW WHO YOU ARE,
USE YOUR CORPORATE
VISION AND MISSION
STATEMENT – PULL IT
ALL TOGETHER – AND
MAKE SURE IT GETS
INTO YOUR RECRUITING
COLLATERAL.
“
“
Seth Matheson,
Senior Delivery Manager for Talent Fusion by Monster
EMPLOYER BRAND AND
YOUR COMPANY WEBSITE
Most candidates conduct research during the apply process*
*Data from Monster post-apply survey of approximately 11,000 job seekers, April 2016
55%
reviewed the
company website
read company
reviews
68%
HOW WELL DOES YOUR
COMPANY WEBSITE TELL
YOUR BRAND STORY?
•	 Look at your company website and career page
•	 Ask yourself, “How are we doing?”
•	 Who is it that you’re trying to attract?
•	 Be as targeted and specific as possible
•	 Does it reflect an average day at your company?
•	 Are you using media to tell your company’s story?
•	 Ask employees for permission to use their image
EMPLOYER
BRAND AND
YOUR COMPANY
PROFILE PAGE
•	 Allows you to share key information about
your company
•	 Creates transparency with candidates
•	 Serves as an easy-to-find destination when
candidates are ready to apply
Provides research-driven candidates
with a full picture of your company
•	 Company
information
•	 Photos
•	 Social media
updates
•	 News Releases
•	 Video
•	 Reviews and ratings
•	 Jobs
•	 Benefits
 Example of a Monster Company Profile
EMPLOYER
BRAND AND
YOUR JOB
DESCRIPTIONS
Share a consistent brand story in all
of your job ads
•	 Use a template that shares your
brand story
•	 The job posting could be the candidate's
first interaction with your brand
•	 Include rich media that illustrates
your work environment
•	 Images and videos
•	 Provides candidates with the
information they seek
•	 Company information
•	 Company benefits
•	 Social media links
•	 Testimonials
 Example of a Monster Branded Job Template
51% OF CANDIDATES
USED REVIEWS TO
ASSESS A JOB.*
*Data from Monster post-apply survey of approximately 11,000 job seekers, April 2016
EMPLOYER BRAND AND
ONLINE REVIEWS
•	 Online reviews provide a realistic view of your employer brand
•	 Reviews are often more negative than positive
•	 Even negative reviews can be turned into positives
•	 They’re seen as a reflection of your company’s mission, vision and culture
•	 Online reviews cast a powerful influence on the candidate's perceptions
•	 They also speak to your current workforce
MANAGING
YOUR ONLINE
REVIEWS
What is your response policy?
•	 Decide what level of control is appropriate
•	 At minimum, be aware of what people are
saying
Define response triggers
•	 At minimum, correct false information
Decide who in the organization should respond
•	 HR, social media team, or management
Create a routine for responding to reviews
•	 Mondays are a good day to respond to
reviews posted on the weekend
"DON'T RESPOND TO
ONLY POSITIVE OR ONLY
NEGATIVE REVIEWS –
TRY TO RESPOND TO
ALL REVIEWS WITH A
PERSONAL TOUCH.
“ “
Patrick Gillooly
Director of Digital Communications and Social Media at Monster
EMPLOYER
BRAND AND
SOCIAL MEDIA
Regularly contribute to your company’s
Facebook page, Twitter feed, company
blog and YouTube channel:
 Show people what it is like
to work at your company
 Share fun times as well as
how serious work gets done
 Share how innovations are
achieved
 Highlight employee
volunteer efforts and
community involvement
 Illustrate employee
achievements and interests
CONDUCT
BRAND-PROMOTING
INTERVIEWS
•	 Ask candidates about their impressions
of your company
•	 Ask questions that invoke your employer
brand and culture
•	 Discuss company perks up front
•	 Highlight your workplace flexibility
•	 Train all interviewers about your
employer brand
EMPLOYER
BRANDING:
Tell Your Company’s Story
It shows—rather than tells—what makes your company
a great place to work...
•	 Resonates with people who you want on your team
•	 Clearly communicates your company values
and how your company values its workers
•	 Illustrates your culture through stories, images
and videos
•	 Provides an authentic, real and honest view
of your work environment
WHAT MAKES AN
EMPLOYER BRAND
SUCCESSFUL?
QUESTIONS TO HELP
CLARIFY YOUR
EMPLOYER BRAND
•	 Why do people choose to work at our company?
•	 Ask your workers for their honest view
•	 What makes our company culture truly unique?
•	 It’s about more than benefits or perks
•	 What do people most value about their employment experience?
•	 How are these values demonstrated every day?
•	 How would people outside our business describe our employees?
•	 What benefits do we offer our employees that are somewhat unique?
HOW CAN YOU
MEASURE THE
SUCCESS OF
YOUR EMPLOYER
BRAND?
On the Hiring Side:
•	 Is it supporting your talent acquisition?
•	 Has it increased qualified hires?
On the Retention Side:
•	 Has it helped to reduce employee turnover?
•	 Has it increased employee referrals?
YOUR EMPLOYER BRAND
CHECKLIST
Start by assessing your brand
•	 Survey current employees to identify their likes and dislikes about working at your
company
•	 Create a mission statement that clearly summarizes your brand
•	 Does your current recruitment collateral capture your employer brand?
Create a mission statement that summarizes your brand
•	 Gather input from current employees
Identify the values that define your employer brand
•	 Focus on human interactions rather than products
Review your recruitment collateral
•	 What picture does it give candidates?
•	 Ask third-party sources for their impressions
•	 Incorporate your company mission statement and values
LEARN MORE
Visit the Monster Resource Center:
Attract Millennials with your Employer Branding »
Internships Programs and Co-ops that Boost Employer Brand »
Interview Questions that Reveal Your Employer Brand »
Manage Online Reviews by Putting your Employer Brand First »
How to Curb Negative Employee Reviews of your Company »
Monster can help you create
a robust employer brand:
Branded Job Template »
Customize your job ads while reinforcing your company's brand.
Monster Company Profiles »
Highlight your company’s work culture and promote your brand
Employer Branding Profile on kununu »
Enhance your employer brand by responding to online reviews

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Monster_Employer_Brand_Guide

  • 1.
  • 2. IN TODAY’S COMPETITIVE HIRING LANDSCAPE, COMPANIES MUST WORK HARD TO SOURCE, ATTRACT AND RETAIN TALENT. Employer brand is a powerful tool that can help differentiate your company and stand out to both passive and active candidates. This guide will help you understand how to: • Define what employer brand is • Define what it means for your company • Assess your employer brand assets • Manage and cultivate your employer brand It’s time for your company to tap the power of employer branding. Now let’s get started.
  • 4. IF A CANDIDATE DOESN’T SEE THEMSELVES IN YOUR EMPLOYER BRAND PICTURE, THEY’LL QUICKLY MOVE ON. “ Author Roberta Matuson, President of Matuson Consulting “
  • 5. WHAT'S IN IT FOR ME? Candidates look for a workplace that will support their career goals: • Positive values • Feeling valued • Meaningful work • Respect • Flexibility • Equitable compensation for performance • Opportunities to learn and grow
  • 6. What is the Purpose of your Employer Brand? It demonstrates your company’s employment story to candidates, employees and the world What are the Key Ingredients? Your company mission, vision, values, culture and more What Should it Convey? What it’s like to work at your company and why people would want to work there 01 02 03
  • 7. WHY IS EMPLOYER BRAND SO IMPORTANT RIGHT NOW? • Today’s candidates are shoppers • They bring a consumer mindset to their job search • Transparency is the norm in an age of shared information • Company research and social sharing happen 24/7 • Online job targeting brings jobs to everyone • Readers are curious to know what it will be like to work at your company
  • 8. EMPLOYER BRAND ADDS VALUE TO YOUR COMPANY’S OVERALL BRAND • Enables you to define and manage perceptions about your company • Differentiates your company within the industry • Humanizes your workplace by highlighting the people behind your brand
  • 9. • RECRUITING: Helps candidates assess if they are a fit for your company • The result: more targeted job applies • RETENTION: Reminds current employees why they chose your company • The result: Helps to reduce employee turnover • REFERRALS: Enables employees to share their story of working at your company • The result: increased employee referrals EMPLOYER BRAND SUPPORTS THE TOP THREE “Rs”
  • 11. WHAT SHAPES YOUR EMPLOYER BRAND? • Company culture • Corporate brand image • Company mission statement • Employee value proposition • Employee content • Online reviews • General perception of your company, both internal and external, past and present
  • 12. FOUR OF THE TOP SIX REASONS THAT CANDIDATES APPLY TO A JOB ARE RELATED TO EMPLOYER BRAND: Location Work Life Balance Company Reputation Company Info Advancement Opportunities Company Values *Data from Monster post-apply survey of approximately 11,000 job seekers, April 2016
  • 13. SHARE YOUR EMPLOYER BRAND STORY Include it in every touch of your recruiting and retention cycle: • Company website and company profile page • Job descriptions • Online company reviews • Company’s social media profile • Interview process, email follow up and offer letters • In internal communications
  • 14. KNOW WHO YOU ARE, USE YOUR CORPORATE VISION AND MISSION STATEMENT – PULL IT ALL TOGETHER – AND MAKE SURE IT GETS INTO YOUR RECRUITING COLLATERAL. “ “ Seth Matheson, Senior Delivery Manager for Talent Fusion by Monster
  • 15. EMPLOYER BRAND AND YOUR COMPANY WEBSITE Most candidates conduct research during the apply process* *Data from Monster post-apply survey of approximately 11,000 job seekers, April 2016 55% reviewed the company website read company reviews 68%
  • 16. HOW WELL DOES YOUR COMPANY WEBSITE TELL YOUR BRAND STORY? • Look at your company website and career page • Ask yourself, “How are we doing?” • Who is it that you’re trying to attract? • Be as targeted and specific as possible • Does it reflect an average day at your company? • Are you using media to tell your company’s story? • Ask employees for permission to use their image
  • 17. EMPLOYER BRAND AND YOUR COMPANY PROFILE PAGE • Allows you to share key information about your company • Creates transparency with candidates • Serves as an easy-to-find destination when candidates are ready to apply Provides research-driven candidates with a full picture of your company • Company information • Photos • Social media updates • News Releases • Video • Reviews and ratings • Jobs • Benefits  Example of a Monster Company Profile
  • 18. EMPLOYER BRAND AND YOUR JOB DESCRIPTIONS Share a consistent brand story in all of your job ads • Use a template that shares your brand story • The job posting could be the candidate's first interaction with your brand • Include rich media that illustrates your work environment • Images and videos • Provides candidates with the information they seek • Company information • Company benefits • Social media links • Testimonials  Example of a Monster Branded Job Template
  • 19. 51% OF CANDIDATES USED REVIEWS TO ASSESS A JOB.* *Data from Monster post-apply survey of approximately 11,000 job seekers, April 2016
  • 20. EMPLOYER BRAND AND ONLINE REVIEWS • Online reviews provide a realistic view of your employer brand • Reviews are often more negative than positive • Even negative reviews can be turned into positives • They’re seen as a reflection of your company’s mission, vision and culture • Online reviews cast a powerful influence on the candidate's perceptions • They also speak to your current workforce
  • 21. MANAGING YOUR ONLINE REVIEWS What is your response policy? • Decide what level of control is appropriate • At minimum, be aware of what people are saying Define response triggers • At minimum, correct false information Decide who in the organization should respond • HR, social media team, or management Create a routine for responding to reviews • Mondays are a good day to respond to reviews posted on the weekend
  • 22. "DON'T RESPOND TO ONLY POSITIVE OR ONLY NEGATIVE REVIEWS – TRY TO RESPOND TO ALL REVIEWS WITH A PERSONAL TOUCH. “ “ Patrick Gillooly Director of Digital Communications and Social Media at Monster
  • 23. EMPLOYER BRAND AND SOCIAL MEDIA Regularly contribute to your company’s Facebook page, Twitter feed, company blog and YouTube channel:  Show people what it is like to work at your company  Share fun times as well as how serious work gets done  Share how innovations are achieved  Highlight employee volunteer efforts and community involvement  Illustrate employee achievements and interests
  • 24. CONDUCT BRAND-PROMOTING INTERVIEWS • Ask candidates about their impressions of your company • Ask questions that invoke your employer brand and culture • Discuss company perks up front • Highlight your workplace flexibility • Train all interviewers about your employer brand
  • 26. It shows—rather than tells—what makes your company a great place to work... • Resonates with people who you want on your team • Clearly communicates your company values and how your company values its workers • Illustrates your culture through stories, images and videos • Provides an authentic, real and honest view of your work environment WHAT MAKES AN EMPLOYER BRAND SUCCESSFUL?
  • 27. QUESTIONS TO HELP CLARIFY YOUR EMPLOYER BRAND • Why do people choose to work at our company? • Ask your workers for their honest view • What makes our company culture truly unique? • It’s about more than benefits or perks • What do people most value about their employment experience? • How are these values demonstrated every day? • How would people outside our business describe our employees? • What benefits do we offer our employees that are somewhat unique?
  • 28. HOW CAN YOU MEASURE THE SUCCESS OF YOUR EMPLOYER BRAND? On the Hiring Side: • Is it supporting your talent acquisition? • Has it increased qualified hires? On the Retention Side: • Has it helped to reduce employee turnover? • Has it increased employee referrals?
  • 29. YOUR EMPLOYER BRAND CHECKLIST Start by assessing your brand • Survey current employees to identify their likes and dislikes about working at your company • Create a mission statement that clearly summarizes your brand • Does your current recruitment collateral capture your employer brand? Create a mission statement that summarizes your brand • Gather input from current employees Identify the values that define your employer brand • Focus on human interactions rather than products Review your recruitment collateral • What picture does it give candidates? • Ask third-party sources for their impressions • Incorporate your company mission statement and values
  • 30. LEARN MORE Visit the Monster Resource Center: Attract Millennials with your Employer Branding » Internships Programs and Co-ops that Boost Employer Brand » Interview Questions that Reveal Your Employer Brand » Manage Online Reviews by Putting your Employer Brand First » How to Curb Negative Employee Reviews of your Company » Monster can help you create a robust employer brand: Branded Job Template » Customize your job ads while reinforcing your company's brand. Monster Company Profiles » Highlight your company’s work culture and promote your brand Employer Branding Profile on kununu » Enhance your employer brand by responding to online reviews