1. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Technologyforthenewstyle
ofMRO
Airline E&M Conference, Chicago IL, September 16-17, 2015
Dr. Pablo Wangermann
Client Principal, Aerospace & Defense
Hewlett-Packard Enterprise

2. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Processes …
• 1 out of 3 passengers globally (1 Billion/year)
• 2 million aircraft movements
• 7 billion Airline SOA transactions per year
… all delivered by HPE leveraging HP hardware, software and services

3. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3
Transformation areas that enable the New Style of Business
Transform
to a hybrid
infrastructure
Empower
the data-driven
organization
Enable
workplace
productivity
Protect
your digital
enterprise
> Increase agility and flexibility
> Reduce cost
> Generate revenue and profit growth
> Reduce risk
> Improve customer experience
> Enhance employee experience
Customer Business Outcomes

4. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
TheNewStyleofMRO

5. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5
Airline Enterprise
Systems
Mobile
Airline Integration Platform
Maintenance and
Engineering
Personnel
Airline Managers &
Executives
Planning &
Analysis
Records and
MaintenancePilots & Crew
Enterprise Service Bus
Business Service Management, Transformation and Orchestration
Engineering
& Publishing
Airline Business Process Model
API & Service Integration
Airline Information Store
(Operational Data Store)
Scheduling
systems
Procurement
& Logistics Quality
Assurance &
Records
MRP & Shop
Production
Aircraft
Routing
Tools,
Fleet Mgmt
Execute
Maintenance
Base / Line
HAVEn
User Experience
Framework
Analytics &
Data Management
Security
Business Events,
Business Rules
Manufacturer
systems
Supplier Integration
Engine Maintenance
Integ
Crew Mgmt.
HR systems
Financial &
Asset Mgmt.
Airport
Operations
Dispatch
Flight
Operations
Time &
Attendance
ECM, MEL &
Ops
systems
Maintenance
Planning
Reliability
Systems
Materials
Management
FAA & Regulatory
Line & Base
Mechanics
Mobile
FAA & RegulatoryVendors &
Suppliers
Manufacturers
and Partners
MRO is a complex Ecosystem

6. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.6
MRO future state should be built on two foundations
Big Data Platform
• Need a platform that can ingest and process
in real-time large amounts of structured and
unstructured data
• The tools and capabilities to deliver
meaningful analytics – not just reporting
• Ability to embed in industrial processes such
as MRO – actionable analytics
Cloud
• Cloud is an operations architecture, not just
an IT architecture
• Programs are fundamentally federated
– Airlines, OEMs, MROs, suppliers,
regulators, stations, crews, mechanics
– A cloud architecture is the right way to
build the ability to serve a federated
environment
• Additional benefits in scalability, agility,
security

7. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7
Cloud is an Operations Opportunity
• Flexibility and agility
• Scalability
• Ease of access to data …
• … with better security
• Supports a federated ecosystem
• A fundamentally better architecture to
support rapidly changing operations
HP offers the full range of Cloud options
(Public, VPC, MPC) – ITAR and Fed-Ramp
compliant

8. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.8
Analytics MRO is awash with data that is not being used
Structured Data Underused …
• Already in a system, possibly in a data
warehouse
– Many airlines still doing analysis in
Excel
– Lack of data scientists
• Dashboards may be in place but data
is difficult to “slice and dice”
• Airlines and MROs not leveraging
diverse data, e.g.,
– Network data beyond cycles and
hours
– Crew experience
• Finding information across systems is
a major challenge (e.g., for
diagnostics)
Sensor Data Exploding …
• “Pipes” from the aircraft are getting
bigger
• Airlines choosing not to pay for full
bandwidth
• Data storage is a challenge …
• … as is ability to analyze the data with
sufficient speed to be actionable
Unstructured Data not Used
• Raw log book write-ups – contextual
analytics
• Image processing
• Social media only used as a customer
interface tool, not for operational
insight
Impacts
• Periodic adjustment of plans (Mx programs, inventory target levels, etc.) – not frequent
or near-real-time
• Existing analytics are primarily dashboards / reporting – lack of predictive analytics
• Many data sources not analyzed, analyzed infrequently, or only looked at in a silo
• Planning and execution are rarely directly impacted by analytics – rely on history and
manager/operator skill
• Staff lack analytical capabilities / awareness of new tools – or over focus on tools
rather than changes in decisions

9. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9
Actionable analytics
Massive raw data generation
Big data tools
Unstructured data tools
Cloud and High-Performance
Compute
3D Printing
Beacons / network technology
Mobility
Predictive Analytics
Real-time decision support
Real-time imagery analysis
Plan Differently
React Differently
Work More Efficiently
The technology exists to move sustainment to actionable analytics
Better Technology
… to do better
Analysis …
… to take Action
Where companies tend to focus Where the value is
$

10. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.10
Using HP Haven platform and Analytics aaS to support Operational Efficiency
Mining: Vehicle Operations
Situation
• Open pit mining typically operates in remote
locations where it is difficult to manage MRO due to
unplanned repairs, challenging labor model and
hazardous working conditions.
Opportunity
• Client had an opportunity to more fully leverage
and integrate machine telematics, equipment GPS
tracking, and transactional operations data to
improve efficiency through
– 1) Predictive Maintenance – Equipment Down
Time Reduction;
– 2) Improve Shift Change Efficiency – Shift change
over analytic
– 3) Increased Operator Safety – driver and
equipment behavior analytics.
• Identified early warning
indicator of part failures
permitting preventative
repair during scheduled
maintenance
• Identification of inefficient
shift changeover patterns,
including; crews, scheduling,
equipment and location
areas for improvement.
• Identified hazardous choke
points in traffic flows, based
on driver and equipment
behavior
• Enabled near-real time
data collection and
analysis
• Performed statistical
simulations to provide
actionable insight
• Made the data accessible
from anywhere in the
world
• Improve data collection,
management, analysis and
availability
• Analyze data and derive
insight to inform actions
and decisions
OutcomesApproachDiscovery

11. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.11
Context Aware Mobility
Existing use-cases
• Look up and view repair manuals
• Capturing data/ pictures of wear conditions
• View, edit spare parts availability
New Use Case
• Record videos of maintenance, installation
• Recognize images and play videos
Business Value
• Knowledge retention
• Process automation
• Cost savings
Transformation of MRO and direct labor processes
Mobile tools have far more capability than simply viewing web pages and entering form data

12. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.12
3D Printing
http://www8.hp.com/us/en/commercial-
printers/floater/3Dprinting.html
https://www.youtube.com/watch?v=QhZ
AiNkAb_E

13. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.13
HP Security Operations Center Footprint

14. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.14
Getting the value out of MRO IT
• OT and IT are not separate
– Organizational implications for IT functions
and CIOs … and their partners
– Businesses are looking to IT to drive business
innovation, not just “keep the lights on”
• Understand the “art of the possible” – e.g.,
what can embedding real-time imagery
analysis and data analytics do for you?
• Focus on “Proof of Value” not “Proof of
Concept” – build the business case piece by
piece

15. © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thankyou
Dr. Pablo Wangermann
john-paul.wangermann@hpe.com
214 673 1987