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Measured and Managed Innovation – MMI
 A Nordic Innovation Centre Programme

  Nordic National MMI Workshops November 2010
       Iceland 12 Nov., Norway 15 Nov., Denmark 17 Nov. and
                        Finland 29 Nov 2010




  Jørn Bang Andersen, Senior Innovation Advisor,

                 Nordic Innovation Centre




                                                              1
The Agenda

           If it ain’t broken why do we need a new model
            for innovation?

           Measured and Managed Innovation

           New tools, differentiation and change of
            mindset


                                                       2
© Jørn Bang Andersen 2010
“If it ain’t broken, why do we need a
new model for Innovation”?




                                   3
 © Jørn Bang Andersen 2010
“No Battle Plan Survives Contact With the Enemy”
                                         General Colin Powell




                             Charles Joseph Minard: Mapping Napoleon’s March, 1861




                                                                              4
 © Jørn Bang Andersen 2010
…. And Few Innovation Plans Survive Contact
   With Market Realities


                             The global innovation success
              4%             average, across all geographies and
                             all industries…
                             Imagine… what if we could
                             reach…40% in the Nordic region



                                                              5
 © Jørn Bang Andersen 2010
“…US today is more than 75%
                            wealthier than 30 years ago,
                            primarily due to productivity
                            gains driven by innovation.


                            “However, until now, few steps
                            have been in place to allow the
                            US to measure and
                            understand innovation.”


                            US Department of Commerce, 2008



                                                              6
© Jørn Bang Andersen 2010
“Every CEO will at least give lip service to the
idea that the world is moving faster and that we
need to do a better job at innovation.

But if you go into an organization and ask
people to describe their innovation system,
you get blank looks...

They have none...”


                             Gary Hamel
                             Harvard University
                                                   7
8
© Jørn Bang Andersen 2010
Measured and Managed Innovation


                                New Tool
                                    +
                                Differentiation
                                    +
                                Change of Mindset

                            =   Successful Innovation

                                                        9
© Jørn Bang Andersen 2010
The Results

     New Tools              Differentiate   Changed Mindset




  New Business                More             New Value
                                                  More
    Models                  Competitive         Creation
                                               Innovative




     New Markets               Growth            Profit
                                                            10
© Jørn Bang Andersen 2010
New Tool




                            11
© Jørn Bang Andersen 2010
Innovation Radar v. 2.0
                              Offering
                               (What)
                 Ecosystem               Platform


                                                     Solution
         Channel



    Supply                                               Customer
    Chain                                               Customers
                                                          Needs
    (Where)                                               (WHO)
                                                           (Who)



    Management                                      Customer
                                                    Experience


              Value Capture               Communication
                              Process
                               (How)                               12
Innovation Radar 2.0 - Examples


                         Offering
             Ecosystem              Platform

           Channel                      Solution

       Supply Chain                     Customer Need
                                        Customer
        Management
                                        Experience
            Value Capture       Communication
                        Process




                                                        13
Food Products Firms’ Radar Profiles
                                              Firm: A                                                                           Firm: B
                                                                                                                                    Offerings
                                              Offerings

                                               7
                                                                                                                                     7


                                     Brand                Platform
                                                                                                                       Brand                    Platform
                                                                                                                                     6
                                               6



                                                                                                                                     5
                                               5


                                                                                                                                     4
                                                                                                   Networking                                                   Solutions
                 Networking                                               Solutions
                                               4

                                                                                                                                     3


                                               3
                                                                                                                                     2



                                               2                                                                                     1


                                                                                           Presence                                  0                                  Customer
     Presence                                  1                                      Customers




                                                                                                  Supply Chain                                                  Customer Experie
                Supply Chain                                              Customer Experience




                                                                                                                 Organization                   Value Capture
                               Organization               Value Capture




                                                                                                                                     Process
                                              Process




All Rights Reserved, Robert C. Wolcott, 2003 - 2007
Divergent Opinions
                 Firm: A                                                               Firm: B
                                   Offerings                                                                     Offerings
                                   7                                                                             7

                       Brand                          Platform                                          Brand                Platform
                                    6                                                                            6

                                    5
                                                                                                                 5
                                    4
    Networking                                                        Solutions      Networking                  4                           Solutions
                                    3
                                                                                                                 3
                                    2

                                                                                                                 2
                                    1

Presence                            0                                           Presence
                                                                           Customers                             1                                Customers




  Supply Chain                                                        Customer Experience Chain
                                                                                  Supply                                                     Customer Experien




                 Organization                         Value Capture                               Organization               Value Capture


                                    Process                                                                      Process




All Rights Reserved, Robert C. Wolcott, 2003 - 2007
Divergence of Opinion

        l     Substantial disagreements
              exists, though the strength
              areas are mostly agree upon


        l     The areas that have
              the most measured
              disagreement are
              Process, Supply Chain,
              Channel, and Ecosystem


        l     A discussion regarding the
              areas with most diver-
              gence could be fruitful



All Rights Reserved, Robert C. Wolcott, 2003 - 2007
Tying Innovation to Corporate
    Strategy

l    Select 2 - 5 dimensions to get a clear focus in your innovation efforts

l    Look for dimensions that differentiate your company from its competitors:
     Dimensions of Differentiation & Dimensions of Parity

l    Coordinate all internal functions
     and external partners to innovate
     around these differentiating
     dimensions of your business system




                                                                                 17
APPLICATIONS OF THE INNOVATION RADAR

l   Detailed strategic understanding:
    Explore dimensions of innovation in a strategic, systematic & holistic manner
l   Diagnosis:
    Identify your company’s current innovation efforts and strategy
l   Benchmarking:
    Benchmark your company’s innovation efforts within & across industries, and
    take look into the future for each dimension
l   Ongoing alignment of strategy:
    Track and adjust your company’s complete business system & strategy
l   Management across portfolio of projects/ventures:
    Enable a holistic view across your company’s innovation projects



                                                                                    18
Differentiate and Change Tracks




                                   19
© Jørn Bang Andersen 2010
Three Ways to Look at it…


1. The same as the industry– but a lot better.


2. Turn a dimension on its head.


3. Look across other industries for new solutions.


                                                     20
The Same as the Industry




                             21
 © Jørn Bang Andersen 2010
…but a lot Better…




                     22
Turn a Dimension on its Head
Rackspace Hosting


 Fanatical Support®



      Premium price 10%
       plus…


      Ten years and industry
       leader
                                23
© Jørn Bang Andersen 2010
Look Across Industries for New Solutions


 Tetette
   Toyota                       Textiles

         Ford               Slaugther house


     Fischer                 Violin builder
       Ski
      Nike                    Formula 1

                                              24
© Jørn Bang Andersen 2010
And Three Attributes to Compete on…

                            Functionality


Partnership/Management?




    Price                                   Experience
                                                   25
© Jørn Bang Andersen 2010
Mindset: Present and Future




                              26
© Jørn Bang Andersen 2010
Settlers versus Pioneers




                            27
© Jørn Bang Andersen 2010
What business
                              What is our
                             are we in?
                               business?


  Are we in the                                 Who is the
 right business?                                customer?
    How do we               Business Model       Who is our
    what we do?                                  customer?
                             Innovation to
                               the Core
    What will our                              What does the
    business be?                               customer buy?
                              What solutions
                               What is the
                              do we provide?
                               value to the
© Jørn Bang Andersen 2010
                               customer?                       28
Plus a Few Simple Steps…

    •      Visualize and brainstorm

    • Differentiate on maximum 3-5 dimensions

    • Prototype small scale and develop

    • Communicate and align

    • Review

                                                29
© Jørn Bang Andersen 2010
Sum up the Innovation Radar Applied…

                            2. Envision
                            - Strategic Dimensions
                            - Desired Future State



   1. Profile                                        3. Enable
   - Current State                                   - Communicate
   - Competition                                     - Educate
   - Diverse Perspectives                            - Empower



                               4. Track
                               - Progress
                               - Performance

                                                                     30
End Note: From Failure to Success

Быстро                      =       bystro (quickly)


Changed mindset –                   Russian
                                    Cossack soldiers

Differentiate                   –   quick cooking

New business                    –   Bistro concept



                      Thus the French Bistro was borne.
                                                          31
© Jørn Bang Andersen 2010
Many thanks
 Jørn Bang Andersen
Nordic Innovation Centre
  j.andersen@nordicinnovation.net

      Mobile +47 975 40 408

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Business Model Innovation, the Nordic innovation programme Measured and Managed Innovation - Jorn Bang Andersen

  • 1. Measured and Managed Innovation – MMI A Nordic Innovation Centre Programme Nordic National MMI Workshops November 2010 Iceland 12 Nov., Norway 15 Nov., Denmark 17 Nov. and Finland 29 Nov 2010 Jørn Bang Andersen, Senior Innovation Advisor, Nordic Innovation Centre 1
  • 2. The Agenda  If it ain’t broken why do we need a new model for innovation?  Measured and Managed Innovation  New tools, differentiation and change of mindset 2 © Jørn Bang Andersen 2010
  • 3. “If it ain’t broken, why do we need a new model for Innovation”? 3 © Jørn Bang Andersen 2010
  • 4. “No Battle Plan Survives Contact With the Enemy” General Colin Powell Charles Joseph Minard: Mapping Napoleon’s March, 1861 4 © Jørn Bang Andersen 2010
  • 5. …. And Few Innovation Plans Survive Contact With Market Realities The global innovation success 4% average, across all geographies and all industries… Imagine… what if we could reach…40% in the Nordic region 5 © Jørn Bang Andersen 2010
  • 6. “…US today is more than 75% wealthier than 30 years ago, primarily due to productivity gains driven by innovation. “However, until now, few steps have been in place to allow the US to measure and understand innovation.” US Department of Commerce, 2008 6 © Jørn Bang Andersen 2010
  • 7. “Every CEO will at least give lip service to the idea that the world is moving faster and that we need to do a better job at innovation. But if you go into an organization and ask people to describe their innovation system, you get blank looks... They have none...” Gary Hamel Harvard University 7
  • 8. 8 © Jørn Bang Andersen 2010
  • 9. Measured and Managed Innovation New Tool + Differentiation + Change of Mindset = Successful Innovation 9 © Jørn Bang Andersen 2010
  • 10. The Results New Tools Differentiate Changed Mindset New Business More New Value More Models Competitive Creation Innovative New Markets Growth Profit 10 © Jørn Bang Andersen 2010
  • 11. New Tool 11 © Jørn Bang Andersen 2010
  • 12. Innovation Radar v. 2.0 Offering (What) Ecosystem Platform Solution Channel Supply Customer Chain Customers Needs (Where) (WHO) (Who) Management Customer Experience Value Capture Communication Process (How) 12
  • 13. Innovation Radar 2.0 - Examples Offering Ecosystem Platform Channel Solution Supply Chain Customer Need Customer Management Experience Value Capture Communication Process 13
  • 14. Food Products Firms’ Radar Profiles Firm: A Firm: B Offerings Offerings 7 7 Brand Platform Brand Platform 6 6 5 5 4 Networking Solutions Networking Solutions 4 3 3 2 2 1 Presence 0 Customer Presence 1 Customers Supply Chain Customer Experie Supply Chain Customer Experience Organization Value Capture Organization Value Capture Process Process All Rights Reserved, Robert C. Wolcott, 2003 - 2007
  • 15. Divergent Opinions Firm: A Firm: B Offerings Offerings 7 7 Brand Platform Brand Platform 6 6 5 5 4 Networking Solutions Networking 4 Solutions 3 3 2 2 1 Presence 0 Presence Customers 1 Customers Supply Chain Customer Experience Chain Supply Customer Experien Organization Value Capture Organization Value Capture Process Process All Rights Reserved, Robert C. Wolcott, 2003 - 2007
  • 16. Divergence of Opinion l Substantial disagreements exists, though the strength areas are mostly agree upon l The areas that have the most measured disagreement are Process, Supply Chain, Channel, and Ecosystem l A discussion regarding the areas with most diver- gence could be fruitful All Rights Reserved, Robert C. Wolcott, 2003 - 2007
  • 17. Tying Innovation to Corporate Strategy l Select 2 - 5 dimensions to get a clear focus in your innovation efforts l Look for dimensions that differentiate your company from its competitors: Dimensions of Differentiation & Dimensions of Parity l Coordinate all internal functions and external partners to innovate around these differentiating dimensions of your business system 17
  • 18. APPLICATIONS OF THE INNOVATION RADAR l Detailed strategic understanding: Explore dimensions of innovation in a strategic, systematic & holistic manner l Diagnosis: Identify your company’s current innovation efforts and strategy l Benchmarking: Benchmark your company’s innovation efforts within & across industries, and take look into the future for each dimension l Ongoing alignment of strategy: Track and adjust your company’s complete business system & strategy l Management across portfolio of projects/ventures: Enable a holistic view across your company’s innovation projects 18
  • 19. Differentiate and Change Tracks 19 © Jørn Bang Andersen 2010
  • 20. Three Ways to Look at it… 1. The same as the industry– but a lot better. 2. Turn a dimension on its head. 3. Look across other industries for new solutions. 20
  • 21. The Same as the Industry 21 © Jørn Bang Andersen 2010
  • 22. …but a lot Better… 22
  • 23. Turn a Dimension on its Head Rackspace Hosting  Fanatical Support®  Premium price 10% plus…  Ten years and industry leader 23 © Jørn Bang Andersen 2010
  • 24. Look Across Industries for New Solutions Tetette Toyota Textiles Ford Slaugther house Fischer Violin builder Ski Nike Formula 1 24 © Jørn Bang Andersen 2010
  • 25. And Three Attributes to Compete on… Functionality Partnership/Management? Price Experience 25 © Jørn Bang Andersen 2010
  • 26. Mindset: Present and Future 26 © Jørn Bang Andersen 2010
  • 27. Settlers versus Pioneers 27 © Jørn Bang Andersen 2010
  • 28. What business What is our are we in? business? Are we in the Who is the right business? customer? How do we Business Model Who is our what we do? customer? Innovation to the Core What will our What does the business be? customer buy? What solutions What is the do we provide? value to the © Jørn Bang Andersen 2010 customer? 28
  • 29. Plus a Few Simple Steps… • Visualize and brainstorm • Differentiate on maximum 3-5 dimensions • Prototype small scale and develop • Communicate and align • Review 29 © Jørn Bang Andersen 2010
  • 30. Sum up the Innovation Radar Applied… 2. Envision - Strategic Dimensions - Desired Future State 1. Profile 3. Enable - Current State - Communicate - Competition - Educate - Diverse Perspectives - Empower 4. Track - Progress - Performance 30
  • 31. End Note: From Failure to Success Быстро = bystro (quickly) Changed mindset – Russian Cossack soldiers Differentiate – quick cooking New business – Bistro concept Thus the French Bistro was borne. 31 © Jørn Bang Andersen 2010
  • 32. Many thanks Jørn Bang Andersen Nordic Innovation Centre j.andersen@nordicinnovation.net Mobile +47 975 40 408