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Business Analytics
IBM Software IBM Predictive Maintenance and Quality
Reduce asset downtime
and improve product
quality
Maximize productivity and operational performance
In today’s uncertain economic climate, capital and operational budgets
remain tight, while assets’ availability and reliability may lag behind
baseline performance expectations. Asset downtime and poor quality
parts can be disastrous to meeting customer demands, and pose
potential risks to human safety. Breakdowns, ill-timed maintenance,
and stoppages due to quality issues can be wasteful, destructive and
inefficient. Leading companies focus on optimizing their physical assets
and operational processes to ensure they are functioning as intended
and the return on investment (ROI) is maximized.
IBM®
Predictive Maintenance and Quality helps asset-intensive
organizations keep manufacturing processes, infrastructure and field
equipment running in order to maximize utilization and perform­­-
ance and minimize costly, unscheduled downtime that can disrupt
production, service and delivery. In addition to manufacturing
machinery, IBM Predictive Maintenance and Quality helps to provide
insights into:
•	 Field-level assets (consumer appliances, vending machines,
heavy equipment machinery, all types of networks and connected
transportation, such as planes, trucks, buses, tanks, fleets, forklifts, etc.)
•	 Buildings (property, real estate, universities, stadiums corporate
offices, headquarters and field offices)
Highlights
•	 Anticipate asset maintenance and product
quality problems.
•	 	Reduce unscheduled asset downtime.
•	 	Spend less time solving production
machinery and field asset problems.
•	 	Improve asset productivity and
process quality.
•	 	Monitor how assets are performing
in real-time and predict what will
happen next.
•	 	Identify poor quality issues earlier than
traditional quality control techniques.
2
Business Analytics
IBM Software IBM Predictive Maintenance and Quality
Organizations using IBM Predictive Maintenance
and Quality can:
•	 Monitor, maintain and optimize assets for better
availability, utilization and performance. Gain better
visibility into assets via real-time monitoring, mobile,
decision management and predictive analytics capabilities.
•	 Predict asset failure and identify poor quality parts
earlier to better optimize operations and supply chain
processes. Extend predictive analytics from the asset to its
associated processes, such as quality and maintenance,
inventory and resource schedules — and provide insights for
both assets and processes.
•	 Make critical decisions faster and more accurately by
combining institutional knowledge and analytics.
Real-time, interactive dashboards and reports allow you to
quickly get different views and drill into information so
when something changes; you know immediately and can
take the recommended actions.
Don’t wait for failures — predict and
prevent them
Driven by business analytics, IBM Predictive Maintenance and
Quality brings insights to your desk, your iPad, or wherever
you are in the field. The software analyzes various types of data,
including usage, wear and conditional characteristics from
disparate sources, and proactively detects failure patterns. The
software sends those insights and optimized recommended
decisions directly to decision makers — so you can reduce
operational costs, improve asset productivity and increase
process efficiency.
The software product uses an open architecture to
connect a pre-configured software and content stack to
your environment. With out-of-the-box data connectors,
data schemas, predictive models, dashboards and reports,
it accelerates ROI and reduces the need for additional
services engagements.
3
Business Analytics
IBM Software IBM Predictive Maintenance and Quality
The solution enables organizations to:
•	 Identify issues faster.
•	 Estimate and extend component life.
•	 Assess the health of an asset.
•	 Determine predictors to bad quality parts.
•	 Deploy maintenance and repair resources proactively.
•	 Reduce post-production warranty returns and recalls.
•	 Dramatically reduce downstream costs of lost field
productivity or poor quality.
•	 Optimize spare parts inventory
•	 Improve customer service.
From data collection to
recommended actions
As seen in Figure 1, IBM Predictive Maintenance and
Quality begins with the data. Due to its open architecture,
the software works with a variety of data sources and types
of data: structured or unstructured, real-time or batch,
streaming or at-rest. For example, the data may reside in
enterprise asset management systems, meters, sensors, and
supervisory control and data acquisition (SCADA) systems.
Pre-configured message paths allow for real-time
connections to the data. In the event you want to add a new
information source, you can quickly create new linkages with
no complicated programming. Similarly, the solution has a
preconfigured template for adding or modifying existing asset
information for safe and uniform master data entry.
Next, selected data is staged and aggregated in a centralized
data analytics store for pre-calculation. Key Performance
Indicators (KPIs) are made available for real-time, streaming
analytics. Within the relational data store, IBM SPSS software
(predictive analytics) and IBM Cognos software (business
intelligence) run the necessary analytics services — whether
descriptive, predictive, prescriptive or all three.
Figure 1: IBM Predictive Maintenance and Quality analyzes data
from multiple sources and provides recommended actions, enabling
informed decisions.
4
Business Analytics
IBM Software IBM Predictive Maintenance and Quality
The analytics determine what data points or variables are key
predictors for a certain outcome, such as asset failure or poor
quality. Those key predictors enable the organization to focus
their energy and resources rather than reviewing the entire
data set in their root-cause analysis.
Finding ways of acting on the insights is typically one of
the biggest challenges for organizations. IBM Predictive
Maintenance and Quality enables those predictive insights
to become prescriptive actions by aligning and optimizing
rules-based decisions to a predictive outcome. While sophisti­
cated analysis occurs within IBM Predictive Maintenance and
Quality, users see summarized assertor quality health in an
easy-to-navigate, simple set of dashboards and scorecards.
Additionally, the decision or insight can be delivered as an
email, streamed to a mobile device or even sent back to an
enterprise asset management system, such as IBM Maximo®
Asset Management, where work orders can be launched based
on the predictive insights.
All this happens in real time, so you can monitor what’s
happening and even predict what will happen next.
IBM Predictive Maintenance and Quality enables your
organization to resolve issues before they escalate into
costly downtime or affect product quality.
Extend asset life
An electricity provider uses predictive maintenance
technologies to model the behavior of its turbines, and
monitors their performance in real time. When anomalies are
detected, it can quickly trigger maintenance resources to fix
problems before outages occur or efficiencies are reduced.
As a result, the company was able to reduce costs by up to
20 percent by avoiding the need to restart turbines after an
outage—an expensive process. The provider also enhanced
predictive capabilities from a 30-minute alert from the manu-
facturer to now being able to predict failure 30 hours before
it happens.
5
Business Analytics
IBM Software IBM Predictive Maintenance and Quality
Under the hood of IBM Predictive Maintenance
and Quality
Diving deeper into the proven architecture (Figure 2),
IBM Predictive Maintenance and Quality includes capabilities
for master data management, advanced analytics, business
intelligence, workflows and dashboards. IBM Predictive
Maintenance and Quality supports three key data functions:
•	 Data integration and management
•	 Analytics
•	 Process integration
The data integration and management capabilities enable the
real-time connection and processing of production, quality and
field asset event data. It easily integrates with big data streaming
sources, such as sensors and Programmable Logic Controllers
(PLCs). Data integration involves integrating, connecting,
transforming, collecting, staging, scoring and orchestrating
various data types. Each data point is captured as an event and
stored within the data store, which contains the data model that
summarizes the relevant measurements, log data, failure data,
etc. This model is then used for predictive analytics, data
mining and exception reporting.
IBM Predictive Maintenance and Quality uses predictive,
prescriptive and descriptive analytics for asset maintenance
and production quality. The solution relies on three key
business analytics products:
•	 IBM SPSS®
Modeler performs the data mining and
statistical calculations behind predictive maintenance
insight. Through predictive modeling, IBM Predictive
Maintenance and Quality can detect anomalies and find
outliers; monitor activities and analyze logs to calculate
health scores; profile failures to better understand drivers;
and predict asset life spans.
•	 IBM Analytical Decision Management captures
institutional knowledge in the form of business rules for
systematic application into the analytic process. This
product also ensures that IBM Predictive Maintenance and
Quality can deliver recommended actions at the point of
impact when employees or systems need them most.
•	 IBM Cognos®
Business Intelligence provides real-time,
interactive reports and dashboards that easily adapt to
reflect changes in configuration settings applied during
implementation. These reports contain high-level
summaries with the ability to drill down for root-cause
analysis and additional exploration of the data.
Figure 2: IBM Predictive Maintenance and Quality uses data integration,
analytics and process integration.
6
Business Analytics
IBM Software IBM Predictive Maintenance and Quality
Relevant master and meta-data required for predictive
maintenance is typically available in other systems or data
warehouses. When providing results, insights, or recommended
actions, IBM Predictive Maintenance and Quality connects
to a wide variety of sources and into existing Enterprise Asset
Management (EAM) systems, including IBM Maximo EAM
— so your organization can act efficiently in real time.
Predict production quality
A vehicle manufacturer wanted to improve its production
quality. IBM’s solution used real-time data to monitor
production quality and quickly identify and resolve issues.
As a result, the company reduced its defect rate in the
production of cylinder heads by 50 percent in 16 weeks,
improved production line productivity by 25 percent and
increased customer satisfaction.
Gain more value with IBM Predictive
Maintenance and Quality
From monitoring your assets to predicting and preventing
asset failure, IBM Predictive Maintenance and Quality
improves the accuracy and efficiency of your entire operational
process. As an integrated solution stack that includes data
integration services and business analytics software for asset
management, maintenance and quality issues, only IBM
Predictive Maintenance and Quality provides:
•	 Industry expertise — Cross-industry expertise from IBM
Software Services, IBM Global Business Services and IBM
Partners ensures alignment with your needs.
•	 Big data and predictive analytics — Advanced analytics
technology, tailored to the needs of the predictive asset
maintenance and quality space, including specialized
algorithms for wear and lifetime analysis, as well as for early
identification of poor quality issues relative to traditional
quality control techniques
•	 Accelerators — Predictive models, preconfigured
dashboards and visualization templates, and an analytics
data store within a service-oriented architecture enable
industry customization and easy adaptability in specialized
customer environments.
•	 Talent — A resource pool of subject matter experts and
industry experts with advanced analytics and predictive
maintenance experience.
•	 Deployment options — Software can be deployed in the
cloud, as well as on-premises, depending on customer need.
7
Business Analytics
IBM Software IBM Predictive Maintenance and Quality
Results from recent IBM studies have found that, on
aggregate, companies that use predictive maintenance
solutions attain ten times higher ROI, a 20 – 25 percent
reduction in maintenance costs, a 70 – 75 percent elimination
of breakdowns, a 35 – 45 percent elimination in downtime and
a 20 – 25 percent increase in production than those that use
traditional approaches.1
With IBM Predictive Maintenance
and Quality, your company has the ability to spot problems
before they happen — and save time and money.
To learn more about predictive maintenance solutions
from IBM, visit https://ibm.biz/BdR6C9
About IBM Business Analytics
IBM Business Analytics software delivers data-driven
insights that help organizations work smarter and
outperform their peers. This comprehensive portfolio
includes solutions for business intelligence, predictive
analytics and decision management, performance
management, and risk management.
Business Analytics solutions enable companies to identify
and visualize trends and patterns in areas, such as customer
analytics, that can have a profound effect on business
performance. They can compare scenarios, anticipate
potential threats and opportunities, better plan, budget and
forecast resources, balance risks against expected returns and
work to meet regulatory requirements. By making analytics
widely available, organizations can align tactical and strategic
decision-making to achieve business goals. For further
information please visit ibm.com/business-analytics
Request a call
To request a call or to ask a question, go to
ibm.com/business-analytics/contactus. An IBM
representative will respond to your inquiry within
two business days.
YTS03072-USEN-01
© Copyright IBM Corporation 2014
IBM Corporation
Software Group
Route 100
Somers, NY 10589
Produced in the United States of America
June 2014
IBM, the IBM logo, ibm.com, Cognos, Maximo and SPSS are
trademarks of International Business Machines Corp., registered in
many jurisdictions worldwide. Other product and service names might
be trademarks of IBM or other companies. A current list of IBM
trademarks is available on the Web at “Copyright and trademark
information” at www.ibm.com/legal/copytrade.shtml.
This document is current as of the initial date of publication and may
be changed by IBM at any time. Not all offerings are available in every
country in which IBM operates.
THE INFORMATION IN THIS DOCUMENT IS PROVIDED
“AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED,
INCLUDING WITHOUT ANY WARRANTIES OF MERCHANT­
ABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY
WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM
products are warranted according to the terms and conditions of the
agreements under which they are provided.
1		These results are based on averaging the ROI of IBM customers
that have utilized predictive maintenance solutions. They also appear
in an infographic that was used in the 2012 U.S. Open.
http://www.huffingtonpost.com/2012/09/11/ibm-predictive-
maintenance_n_1873701.html?1347826655
Please Recycle

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Predictive Maintenance and Quality IBM

  • 1. Business Analytics IBM Software IBM Predictive Maintenance and Quality Reduce asset downtime and improve product quality Maximize productivity and operational performance In today’s uncertain economic climate, capital and operational budgets remain tight, while assets’ availability and reliability may lag behind baseline performance expectations. Asset downtime and poor quality parts can be disastrous to meeting customer demands, and pose potential risks to human safety. Breakdowns, ill-timed maintenance, and stoppages due to quality issues can be wasteful, destructive and inefficient. Leading companies focus on optimizing their physical assets and operational processes to ensure they are functioning as intended and the return on investment (ROI) is maximized. IBM® Predictive Maintenance and Quality helps asset-intensive organizations keep manufacturing processes, infrastructure and field equipment running in order to maximize utilization and perform­­- ance and minimize costly, unscheduled downtime that can disrupt production, service and delivery. In addition to manufacturing machinery, IBM Predictive Maintenance and Quality helps to provide insights into: • Field-level assets (consumer appliances, vending machines, heavy equipment machinery, all types of networks and connected transportation, such as planes, trucks, buses, tanks, fleets, forklifts, etc.) • Buildings (property, real estate, universities, stadiums corporate offices, headquarters and field offices) Highlights • Anticipate asset maintenance and product quality problems. • Reduce unscheduled asset downtime. • Spend less time solving production machinery and field asset problems. • Improve asset productivity and process quality. • Monitor how assets are performing in real-time and predict what will happen next. • Identify poor quality issues earlier than traditional quality control techniques.
  • 2. 2 Business Analytics IBM Software IBM Predictive Maintenance and Quality Organizations using IBM Predictive Maintenance and Quality can: • Monitor, maintain and optimize assets for better availability, utilization and performance. Gain better visibility into assets via real-time monitoring, mobile, decision management and predictive analytics capabilities. • Predict asset failure and identify poor quality parts earlier to better optimize operations and supply chain processes. Extend predictive analytics from the asset to its associated processes, such as quality and maintenance, inventory and resource schedules — and provide insights for both assets and processes. • Make critical decisions faster and more accurately by combining institutional knowledge and analytics. Real-time, interactive dashboards and reports allow you to quickly get different views and drill into information so when something changes; you know immediately and can take the recommended actions. Don’t wait for failures — predict and prevent them Driven by business analytics, IBM Predictive Maintenance and Quality brings insights to your desk, your iPad, or wherever you are in the field. The software analyzes various types of data, including usage, wear and conditional characteristics from disparate sources, and proactively detects failure patterns. The software sends those insights and optimized recommended decisions directly to decision makers — so you can reduce operational costs, improve asset productivity and increase process efficiency. The software product uses an open architecture to connect a pre-configured software and content stack to your environment. With out-of-the-box data connectors, data schemas, predictive models, dashboards and reports, it accelerates ROI and reduces the need for additional services engagements.
  • 3. 3 Business Analytics IBM Software IBM Predictive Maintenance and Quality The solution enables organizations to: • Identify issues faster. • Estimate and extend component life. • Assess the health of an asset. • Determine predictors to bad quality parts. • Deploy maintenance and repair resources proactively. • Reduce post-production warranty returns and recalls. • Dramatically reduce downstream costs of lost field productivity or poor quality. • Optimize spare parts inventory • Improve customer service. From data collection to recommended actions As seen in Figure 1, IBM Predictive Maintenance and Quality begins with the data. Due to its open architecture, the software works with a variety of data sources and types of data: structured or unstructured, real-time or batch, streaming or at-rest. For example, the data may reside in enterprise asset management systems, meters, sensors, and supervisory control and data acquisition (SCADA) systems. Pre-configured message paths allow for real-time connections to the data. In the event you want to add a new information source, you can quickly create new linkages with no complicated programming. Similarly, the solution has a preconfigured template for adding or modifying existing asset information for safe and uniform master data entry. Next, selected data is staged and aggregated in a centralized data analytics store for pre-calculation. Key Performance Indicators (KPIs) are made available for real-time, streaming analytics. Within the relational data store, IBM SPSS software (predictive analytics) and IBM Cognos software (business intelligence) run the necessary analytics services — whether descriptive, predictive, prescriptive or all three. Figure 1: IBM Predictive Maintenance and Quality analyzes data from multiple sources and provides recommended actions, enabling informed decisions.
  • 4. 4 Business Analytics IBM Software IBM Predictive Maintenance and Quality The analytics determine what data points or variables are key predictors for a certain outcome, such as asset failure or poor quality. Those key predictors enable the organization to focus their energy and resources rather than reviewing the entire data set in their root-cause analysis. Finding ways of acting on the insights is typically one of the biggest challenges for organizations. IBM Predictive Maintenance and Quality enables those predictive insights to become prescriptive actions by aligning and optimizing rules-based decisions to a predictive outcome. While sophisti­ cated analysis occurs within IBM Predictive Maintenance and Quality, users see summarized assertor quality health in an easy-to-navigate, simple set of dashboards and scorecards. Additionally, the decision or insight can be delivered as an email, streamed to a mobile device or even sent back to an enterprise asset management system, such as IBM Maximo® Asset Management, where work orders can be launched based on the predictive insights. All this happens in real time, so you can monitor what’s happening and even predict what will happen next. IBM Predictive Maintenance and Quality enables your organization to resolve issues before they escalate into costly downtime or affect product quality. Extend asset life An electricity provider uses predictive maintenance technologies to model the behavior of its turbines, and monitors their performance in real time. When anomalies are detected, it can quickly trigger maintenance resources to fix problems before outages occur or efficiencies are reduced. As a result, the company was able to reduce costs by up to 20 percent by avoiding the need to restart turbines after an outage—an expensive process. The provider also enhanced predictive capabilities from a 30-minute alert from the manu- facturer to now being able to predict failure 30 hours before it happens.
  • 5. 5 Business Analytics IBM Software IBM Predictive Maintenance and Quality Under the hood of IBM Predictive Maintenance and Quality Diving deeper into the proven architecture (Figure 2), IBM Predictive Maintenance and Quality includes capabilities for master data management, advanced analytics, business intelligence, workflows and dashboards. IBM Predictive Maintenance and Quality supports three key data functions: • Data integration and management • Analytics • Process integration The data integration and management capabilities enable the real-time connection and processing of production, quality and field asset event data. It easily integrates with big data streaming sources, such as sensors and Programmable Logic Controllers (PLCs). Data integration involves integrating, connecting, transforming, collecting, staging, scoring and orchestrating various data types. Each data point is captured as an event and stored within the data store, which contains the data model that summarizes the relevant measurements, log data, failure data, etc. This model is then used for predictive analytics, data mining and exception reporting. IBM Predictive Maintenance and Quality uses predictive, prescriptive and descriptive analytics for asset maintenance and production quality. The solution relies on three key business analytics products: • IBM SPSS® Modeler performs the data mining and statistical calculations behind predictive maintenance insight. Through predictive modeling, IBM Predictive Maintenance and Quality can detect anomalies and find outliers; monitor activities and analyze logs to calculate health scores; profile failures to better understand drivers; and predict asset life spans. • IBM Analytical Decision Management captures institutional knowledge in the form of business rules for systematic application into the analytic process. This product also ensures that IBM Predictive Maintenance and Quality can deliver recommended actions at the point of impact when employees or systems need them most. • IBM Cognos® Business Intelligence provides real-time, interactive reports and dashboards that easily adapt to reflect changes in configuration settings applied during implementation. These reports contain high-level summaries with the ability to drill down for root-cause analysis and additional exploration of the data. Figure 2: IBM Predictive Maintenance and Quality uses data integration, analytics and process integration.
  • 6. 6 Business Analytics IBM Software IBM Predictive Maintenance and Quality Relevant master and meta-data required for predictive maintenance is typically available in other systems or data warehouses. When providing results, insights, or recommended actions, IBM Predictive Maintenance and Quality connects to a wide variety of sources and into existing Enterprise Asset Management (EAM) systems, including IBM Maximo EAM — so your organization can act efficiently in real time. Predict production quality A vehicle manufacturer wanted to improve its production quality. IBM’s solution used real-time data to monitor production quality and quickly identify and resolve issues. As a result, the company reduced its defect rate in the production of cylinder heads by 50 percent in 16 weeks, improved production line productivity by 25 percent and increased customer satisfaction. Gain more value with IBM Predictive Maintenance and Quality From monitoring your assets to predicting and preventing asset failure, IBM Predictive Maintenance and Quality improves the accuracy and efficiency of your entire operational process. As an integrated solution stack that includes data integration services and business analytics software for asset management, maintenance and quality issues, only IBM Predictive Maintenance and Quality provides: • Industry expertise — Cross-industry expertise from IBM Software Services, IBM Global Business Services and IBM Partners ensures alignment with your needs. • Big data and predictive analytics — Advanced analytics technology, tailored to the needs of the predictive asset maintenance and quality space, including specialized algorithms for wear and lifetime analysis, as well as for early identification of poor quality issues relative to traditional quality control techniques • Accelerators — Predictive models, preconfigured dashboards and visualization templates, and an analytics data store within a service-oriented architecture enable industry customization and easy adaptability in specialized customer environments. • Talent — A resource pool of subject matter experts and industry experts with advanced analytics and predictive maintenance experience. • Deployment options — Software can be deployed in the cloud, as well as on-premises, depending on customer need.
  • 7. 7 Business Analytics IBM Software IBM Predictive Maintenance and Quality Results from recent IBM studies have found that, on aggregate, companies that use predictive maintenance solutions attain ten times higher ROI, a 20 – 25 percent reduction in maintenance costs, a 70 – 75 percent elimination of breakdowns, a 35 – 45 percent elimination in downtime and a 20 – 25 percent increase in production than those that use traditional approaches.1 With IBM Predictive Maintenance and Quality, your company has the ability to spot problems before they happen — and save time and money. To learn more about predictive maintenance solutions from IBM, visit https://ibm.biz/BdR6C9 About IBM Business Analytics IBM Business Analytics software delivers data-driven insights that help organizations work smarter and outperform their peers. This comprehensive portfolio includes solutions for business intelligence, predictive analytics and decision management, performance management, and risk management. Business Analytics solutions enable companies to identify and visualize trends and patterns in areas, such as customer analytics, that can have a profound effect on business performance. They can compare scenarios, anticipate potential threats and opportunities, better plan, budget and forecast resources, balance risks against expected returns and work to meet regulatory requirements. By making analytics widely available, organizations can align tactical and strategic decision-making to achieve business goals. For further information please visit ibm.com/business-analytics Request a call To request a call or to ask a question, go to ibm.com/business-analytics/contactus. An IBM representative will respond to your inquiry within two business days.
  • 8. YTS03072-USEN-01 © Copyright IBM Corporation 2014 IBM Corporation Software Group Route 100 Somers, NY 10589 Produced in the United States of America June 2014 IBM, the IBM logo, ibm.com, Cognos, Maximo and SPSS are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANT­ ABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. 1 These results are based on averaging the ROI of IBM customers that have utilized predictive maintenance solutions. They also appear in an infographic that was used in the 2012 U.S. Open. http://www.huffingtonpost.com/2012/09/11/ibm-predictive- maintenance_n_1873701.html?1347826655 Please Recycle