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Local Search Changes that
Matter in 2018
By: Joy Hawkins
Pubcon Las Vegas 2018
www.sterlingsky.ca/google-local-changes
January 2018
Google Updates the Review Filter
If you have reviews on
disappear, it could be 1 of 3 things.
1. They were removed manually by Google due to violating policies.
3244 to 622
2. There is a bug that caused them to disappear
3. They got removed automatically by the algorithm.
● There are some trigger words that will
cause reviews to get filtered.
● These don’t seem to vary based on
language.
● They are the same words that will cause a
Google Post to get rejected.
Words that Trigger Removals
● Tool
● Bite Me
● Yuk
● Coon (as in Coon Rapids)
● Stripping (as in weather stripping)
Google Adds Opening Date in GMB
February
2018
Source:
https://plus.google.com/+TimColling/posts/TGwnZ46dQjy
https://searchengineland.com/google-my-business-testing-future-opening-dates-in-the-local-panel-for-new-businesses-305376
Google Launches Product Posts
March 2018
Google Updates Review Guidelines
April 2018
“Don’t discourage or prohibit negative reviews or
selectively solicit positive reviews from
customers.”
Are you
happy with
our service?
Leave us a
Google
Review!
Private
Feedback
Form
This was not a new policy, just a
clarification.
Recent Case:
● 400+ Reviews
● Over 80% were removed
● Dating back 2 years
● Average rating dropped by 0.2
Google Emails Customers
Review Responses
May 2018
June 2018
Google Launches the GMB Agency
Dashboard
Easier to Manage Pending Invitations
Easier to Get Employees Access to Listings
GMB Launches
Search Queries
July 2018
★ July 2018: GMB Search
Queries Launches
★ August 2018: Became
available for everyone
Yes, You Need to Pay Attention to These.
They report on 3-packs that return no websites which are not
reported in Search Console.
Use UTM Codes in GMB!
1/2 the impressions, yet twice the clicks.
More than 4x the Conversions
Google Releases the (Medic) Algorithm Update
August 2018
According to a study done by Nifty Marketing in 2016:
75% of ranking local listings also
rank organically on the first page
local algorithm = organic
algorithm + some local factors
I have personally witnessed several
factors that are not organic ranking
factors impact local ranking.
The gap between organic and local is increasing.
Don’t be shocked when you
see listings without
websites outranking you.
[auto insurance + NYC]
July 17, 2018 August 9, 2018
[auto insurance]
July 17, 2018 August 9, 2018
localfalcon.com
Be happy you’re not these guys...
Stay In Touch!
1. www.localsearchforum.com
2. www.sterlingsky.ca/newsletter
3. https://localu.org/experts-guide-local-seo/ *
*PROMO Code: PUBCON15 (15% off until October 31st)

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Local Search Changes That Matter in 2018

Notas del editor

  1. Just like virtual offices.
  2. You don’t have to get rid of your pre-screening to see if people are happy. This is the page that people get when they’re unhappy.
  3. Why near me terms are so under-reported in SC is likely due to the fact that they are highly searched on mobile and often don’t return websites in the local results. No website = no SC impression.
  4. Impacted the organic and local results. A lot of people get confused at how these 2 algoritms differ.
  5. When I first started in SEO, it was commonly believed that the local algorithm was basically the organic algorithm plus a bunch of local factors (reviews, citations)
  6. I did a poll a few months ago on Twitter and G+ and had over 100 responses. Most of these were from people who work in the Local SEO space.
  7. There has been a lot covered on the organic side of things so I’ll show you a few things we saw on the local side.