1.
sdt.fi/en.html
It’s Free!

2.
This selection of methods was developed in the SDT - Service
Design Toolkit project, undertaken by JAMK University of
Applied Sciences between 2010-2012 in cooperation with
Palmu Inc.
All material is presented under the Creative Commons license
(http://creativecommons.org/licenses/).
The toolkit is freely available for commercial use, but the
toolkit's origin must be stated according to the terms of the
license (SDT - Service Design Toolkit, JAMK University of
Applied Sciences, www.sdt.fi).
Service Design Toolkit

3.
sdt.fi/en.html

4.
- Sample page from SDT Toolkit -

5.
- Sample page from SDT Toolkit -

6.
- Sample page from SDT Toolkit -

7.
sdt.fi/en.html
TOOLKITHAS BEEN DOWNLOADED
OVER 5000 TIMES!
IT’S FREE!
SERVICE DESIGN
Available: English & Finnish

8.
THANK YOU!
Juha Tuulaniemi
Expert, Design&Innovation
JAMK University of Applied Sciences
juha.tuulaniemi
!"#$%&'%(")"*'+&,-'"."
!"/(010,%(")"2'*,34"."
@jamk.fi