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  1. 1. Juliana Bacchus 26128 Rene Veluzzat Way Santa Clarita, CA 91321 (818) 233-1774 Credit and Collections Professional with extensive experience at a number of major Southern California employers. Exceptional skills in developing effective working relationships with customers, senior management and co-workers. Strong manufacturing experience includes entertainment, computers, electronics and video games. Demonstrated success building a credit and collections department and implementing software upgrades. A consummate professional who thrives on challenge and delivering measurable results on past due accounts. PROFESSIONAL EXPERIENCE Credit and Collection Consultant March 2014 – present Worked in various corporations conducting research, reconciliation of accounts, credit reviews, resolution of customer disputes, collections and distribution of AR reports to senior management: Contractors Wardrobe Valencia, CA April 2015 - present Easton Baseball Van Nuys, CA December 2014 – April 2015 Warner Bros. Burbank. CA October 2014 – November 2014 Walt Disney Glendale. CA March 2014 – May 2014 Arc Machines, Inc. June 2012 – December 2013 Pacoima, CA Corporate Credit and Compliance Manager (Worldwide) June 2012 – December 2013 • Provide formalized credit procedures for AMI worldwide, includes overseas AMI finance departments • Approve credit for both USA and Europe within guidelines established by the Executive Management • Ensure worldwide customer compliance to credit policies • Provide regular and accurate DSO reporting to the Controller / Head of Finance as needed • Monitor EXIM accounts to ensure compliance with EXIM policies • Obtain foreign credit insurance on all insurable accounts to ensure liquidity and manage financial risk • Maintain credit insurance policy and prepare reporting as required • Review all new customers to ensure that we do not sell to restricted countries as per USA Government guidelines • Institute policies to qualify end user accounts to ensure compliance with USA Government guidelines Credit & Collections Manager April 2010 – May 2012 (received promotion in June 2012) • Review and distribute report for sales order on credit holds and pre-paid orders • Run and prepare month-end AR reports • Prepare customer deposit journal entry on pre-paid orders • Follow up with customer disputes and reasons for non-payment • Enter various write-offs and adjustments
  2. 2. • Prepare projected weekly cash forecast • Prepare and submit quarterly report to Coface / AR insurance • Review and establish pmt terms for new and existing accounts Juliana Bacchus page 2 FINANCIAL ADDITIONS October 2009 – November 2009 Canoga Park, CA Consultant, Accounts Receivables Assigned to “One Lambda” to conduct an audit of their pricing and discount structure. Required cross- referencing three different catalogs to confirm valid discount was issued to each client. I compiled all the information into one catalog for a faster, more efficient procedure to confirm valid pricing and discounts. THOMSON/TECHNICOLOR ENTERTAINMENT SERVICES December 1999 – April 2008 Burbank, CA Manager, Credit and Collections for North America Film Distribution Responsible for managing all aspects of the credit and collection function for North America Film Distribution. Ensured adherence to policies and procedures, while achieving targeted cash flow and cash management objectives. • Reduced past due percentage from a high of 12% to a low of 2%. • Developed and implemented collection procedures, for domestic and international accounts, that reduced bad debt to a negligible level and increased cash flow. • Served on the project team during the implementation of new software program, Oracle, SAP and LOFT. • Absorbed additional credit and collection duties from several other Technicolor divisions during downsizing. • Supervised three employees in the Burbank office (film lab) and four employees in the Ontario office (distribution warehouse). • Compiled and distributed weekly and month-end A/R status reports to senior management. • Reviewed and approved sales orders, as required. • Proactive in following up with customers to ensure that there were no issues, or problems, that would prevent prompt payment. • Monitored A/R reports for the various divisions to highlight any potential delinquent accounts. • Served as liaison among customers and billing/customer service, sales and legal departments for resolving disputes. • Implemented new procedures to improve overall credit approval and collection processes. • Monitored, and updated, credit policies and procedures to comply with company goals and objectives.
  3. 3. Goetzman Lewis Consultants January 1999 – December 1999 Woodland Hills, CA Consultant • Universal Studios – responsible for collections of Japanese market in International TV division (January 1999 – June 1999) • PRC-DeSoto International, Inc.– provided financial analysis of D&B reports on major aerospace accounts and submitted recommendations on payment terms and credit lines (July 1999 – Dec 1999) Juliana Bacchus page 3 SPELLING ENTERTAINMENT GROUP, INC. September 1991 – January 1999 Los Angeles, CA Director, Credit and Collections Responsible for collecting accounts receivable for three divisions. Reconciled accounts, as required. Authorized and determined eligibility for shipments. • Reduced overall past due balances from an average of 15% to 3%. • Implemented and maintained policy changes in billing methods, cash applications and write offs. • Assisted in implementation of new software program from Legacy to ESS and then to JDE for domestic home video and Vision for international licensing rights (AS400 mainframe based software). • Responsible for the collection of domestic and international accounts that included both retail video sales and licensing rights for various TV shows. • Active in credit reporting and networking organization. • Distributed M/E financial analysis reports to senior management and Sales that highlighted any potential problem accounts. • Worked closely with Sales in maximizing sales and minimizing bad debt exposure. • Streamlined credit investigation procedure to improve the turnaround time for completion. • COMPUTER SKILLS Excel, Word, Lotus and WordPerfect business applications. Experienced with J.D. Edwards, SAP, Oracle, ESS, Avante and LOFT.
  4. 4. EDUCATION California State University – Los Angeles B.S., Business Administration