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Industry Analysis On Indian 
Corporate Retailers 
GROUP-5 
1. JYOTI BAJPAI 
2. GAURAV SINGH 
3. VIGNESH.C 
4. VIDHYASRI 
5. NAVANEENTH RAHUL
TABLE OF CONTENTS 
• INTRODUCTION 
• GLOBAL SCENARIO 
• INDIAN SCENARIO 
• STRUCTURE OF INDUSTRY 
• CONDUCT 
• PERFORMANCE ANALYSIS 
• FUTURE OUTLOOK 
• CONCLUSION
Introduction 
• Sale of goods to the public for use or consumption rather 
than for sale. 
•Integrated supply chain system is used 
•Buy in bulk and sell it in small quantities to the end users. 
Classification of retail: 
•Organised retail- trade by licensed retailers. Has higher growth 
potential.( hyper markets and supermarkets) 
•Unorganised retail- low cost retailing.( kiraana stores and 
pavement shops)
 Reasons for preferring retail: 
• Customer convenience 
• Availability of choice (price, product) 
• Space and design convenience 
• Long term relationship 
 Type of products in retail industry : 
Retail is classified based on products type: 
• Food products: cold storage facility is required. 
• Durable goods : These goods do not get weared out quickly. 
( electronic goods, furniture, sporting goods) 
• Soft goods: These goods consists of limited period of usage. 
( clothing, apparel and other fabrics)
Types of retail: 
• Market place: It is place were goods and services are 
exchanged. 
• Market square: It is a place were the seller setup there 
stores and the buyer browse the stores. 
• Retail chains: They are known as high street stores. 
Nowadays they grouped together in malls
Operational activities of retail :
Evolution of retail : ( INDIA) 
Initiation (Pre 1990s) -- outlets were opened by 
manufacturer. 
Conceptualisation (1990-05)-- Market potential 
was found by the retailer. 
Expansion(2005-10)-- Corporate invested in the 
retail industry. Food and grocery was started. 
Consolidation (2005)-- Expansion towards rural 
ands mall cities. International brands entered. 
Investment in infrastructure. FDI invested from 
51%-100%. Retail players increased private 
label brands. Revenues were more then $700 
million.
Global players in retail: (source: Deloitte Global Powers) 
• Wal-Mart (US) 
• Carrefour(France) 
• Metro(Germany) 
• Tesco(United kingdom) 
• Lidl Stif tung&co (Germany) 
Indian Players in retail: 
• Pantaloon Retail 
• K Raheja Group 
• Tata group 
• AV Birla group 
• Reliance
INTERNATIONAL LEARNING 
 Total retail contribution in World GDP is 27%.The GDP of 
the World measured in terms of GWP (gross world product): 
$71.83 trillion (2012). 
 Organized retail in US accounts for 22% of GDP. Total GDP 
of USA is 15.68 trillion USD (2012). 
 Share of organized retail in developing markets ranges 
between 20% to 55%. 
 Retail markets are organizing faster . 
 In developed markets, dominant player (Wal-Mart in US, 
Tesco in UK) has a significantly higher share; enjoying up to 
8-13% market share 
 Departmental stores growth is declining while ‘All-under-one- 
roof’& ‘neighborhood’ convenience is gaining strength.
RETAIL LANDSCAPE IN INDIA 
• Indian Retail - dominated by unorganized sector 
• Share of organized retail sector is only 8% 
• FDI (51%) in the retail sector not permitted to protect local 
retailers. 
• Indian retail sector is one of the least concentrated in the 
world. 
• The top five companies hold a combined market share of less 
than 2% 
• India is third largest market in Asia , behind Japan and China. 
• The Indian retail industry has experienced growth of 10.6% 
between 2010 and 2012 and is expected to increase to USD 
750-850 billion by 2015.
SHARE OF ORGANIZED RETAIL IN 
INDIA
Company Size 
Pantaloon Retail Ltd 
(Future Group venture) 
Over 2 million sq ft of retail space spread over 35 cities with 65 
stores and 21 factory outlets 
Shoppers Stop 
(K Raheja Group venture) 
Over 3.21 million sq ft of retail space spread over 23 cities with 
51 stores 
Spencer Retail 
(part of RP-SG Group) 
Retail footage of close to 1 million sq ft across 45 cities with 
200 stores 
Lifestyle Retail 
(Landmark Group venture) 
Approximately 15 lifestyle and eight Home Centre stores 
Bharti Retail 
74 Easyday stores with plans to invest about 2.5 billion USD 
over the next five years to add about 10 million sq ft of retail 
space in the country 
Reliance Retail 700 stores with a revenue of 7,600 crore INR 
Aditya Birla ‘More’ 
575 stores with approximate revenue of 2,000 crore INR. 
Recently, purchased stake in Pantaloon Retail 
Tata Trent 
59 Westside stores, 13 Starbazaar hypermarkets and 26 
13-Sep-14 Landmark bookstores 12
GAPS IN CURRENT ORGANIZED 
RETAIL 
• Lack of right formats catering to needs especially “All Under 
One Roof” formats 
• Absence of single trusted player with pan-India presence 
• No investment in supply-chain infrastructure. 
• Sole focus on front-end with minimal back-end linkages (DC, 
logistics, cold chain, vendor & farmer development, etc.) 
• Inconsistent availability, quality & pricing 
• Transactional approach, minimal focus on customer service 
over the life-cycle
STRUCTURE OF THE INDUSTRY 
-MARKET STRUCTURE 
-HHI 
-PORTER’S 5 FORCE MODEL 
-PESTEL ANALYSIS
Source: Moneycontrol.com
Walmart 
36% 
Carrefour 
Tesco 10% 
8% 
Aldi GmbH & 
Company 
Metro AG 
8% 
Home Depot 
Costco Wholesale 
7% 
The Kroger 
Company 
7% 
Schwarz 
Unternehmens 
Treuhand KG 
7% 
6% 
Target 
6% 
oHG 
5% 
Market share- Global 
Source: Moneycontrol.com
Major Players- India 
Net Sales(Billion $) 
Pantaloon Ret Shoppers Stop Spencer Lifestyle 
Bharti retail Reliance Aditya Birla “More” Tata Trent 
Source Moneycontrol.com 
43% 
20% 
9% 
8% 
6% 
6% 
5% 
3%
HHI 
Using the market shares 
squares of top 10 
companies (global) the 
answer of Herfindahl- 
Hirschman Index 
(HHI) = 1728. 
-moderately concentrated. 
-highly competitive 
market.
Porter’s Five Forces
Threat of New Entrants Power of Suppliers 
95% of the market is made up of small, 
uncomputerised family run stores. 
The ability to establish favorable supply 
contracts, leases and be competitive is 
becoming virtually impossible. 
The vertical structure and centralized 
buying gives chain stores a competitive 
advantage over independent retailers. 
On the whole threat from new entrants in 
retail industry is high. 
Historically, retailers have tried to exploit 
relationships with supplier. 
In retail industry suppliers tend to have 
very little power. 
Following examples explain the same. 
Sears in 1970 set very high standards for 
quality; suppliers that did not meet these 
standards were dropped from the Sears 
line. 
Wal-Mart places strict control on its 
suppliers.
Power of Buyers Availability of Substitutes 
Customers have comparatively high 
bargaining power in unorganized 
sector than in organized sector. 
As the customer will demand products 
from organized units he will be more 
focused towards quality aspect 
The tendency in retail is not to 
specialize in one good or service, but 
to deal in wide range of products and 
services. 
What one store offers is likely to be 
same as that offered by another store. 
The threat from substitutes is high.
Competitive Rivalry 
Retailers always face stiff competition and must fight with each other for 
market share and also with unorganized sector. 
They have tried to reduce cut throat pricing competition by offering 
frequent flier points, memberships and other special services to try and 
gain the customer‘s loyalty. 
Thus retailers give each other stiff but healthy competition which is 
evident from their aggressive marketing strategies and segment policies.
PEST Analysis 
Political analysis 
• 1995- General agreement by world trade organization’s on 
services in the trade which include the both wholesale and 
retailing services. 
• In 2011, FDI in single brand retail permitted to 100% 
• In 2012, September , FDI in multi brand retail permitted 
to 51% 
Government argument : 
• Huge amount of investment will increase employment 
opportunities. 
• Help farmers by eliminating middlemen. 
• Local players may learn the effective supply chain 
efficiencies from foreign retail.
Economic analysis 
• Indian retail sector cover the 14-15% of the GDP. 
• Indian retail market stands in the top five retail market in 
the world. 
Benefits to farmers- 
• 7-10% higher price as compare to Mandi 
• 3-4% incentive if they produced good quality goods. 
• Increase the standard of living.
Social analysis 
• Provide employment on large basis from lower level to 
top management. 
• Prices of good will be much affordable. 
• Better quality products. 
• Better service. 
• Companies should purchase most of its good from local 
markets rather than outsourcing. 
• Increase in Infrastructure 
• Fulfilment of unemployment gap
Technological analysis 
•Foreign companies will bring best technologies to increase 
their productivity and profit. 
•They have a direct touch with farmers and trained them for 
new technologies 
•Farmers are getting trained freely with new technologies
CONDUCT
RETAIL PRICING 
Elements of retail price: 
• Cost of goods is the Cost of Merchandise Expenses 
incurred towards transportation, taxes, duties, etc 
• In the business process Expenses Incurred can be of two 
types a following: 
i)Fixed Expenses eg. Shop rent, Head Office costs etc 
ii)Variable expenses eg. Merchandise margins, product 
mix costs their Management either enhances or destroy 
Profitability
Fixing The Retail Price: 
• The concept of fixing retail price depends upon the 
Profit to be earned which consist of following factors like. 
• Profit from Merchandise planed before price fixation 
• Profit to be arrived at is expressed as a mark up 
percentage 
Retail Price = Cost + Mark Up 
Or Cost = Retail Price - Mark Up 
Or Mark Up = Retail Price - Cost 
• Components of the formula can be expressed inrupee 
Term or as a percentage
RETAIL PRICING 
Developing A Pricing Strategy: 
• Cost Oriented Pricing 
• Demand Oriented Pricing 
• Competition – Oriented Pricing
RETAIL PROMOTION 
PRODUCT LAUNCHS 
• Dealer meets 
• Guerilla marketing 
• Press launch 
• Out-of-home 
DESIGN/CREATIVES 
• Mall marketing 
• Canters/bus 
• Display 
• Exhibition 
BRAND ACTIVATION 
• Consumer promos 
• Mall activity 
• School & college promos 
• Road show 
• Rwa ( resident welfare asscoiation) activity 
• Flash mobs
Various Approach To Pricing 
Strategy 
• Market Skimming 
• Market Penetration 
• Leader Pricing 
• Price Bundling 
• Discount Pricing 
• Every Day Low Pricing 
• Odd Pricing
TECHONOLOGY 
• Align product mix. The right location analytics helps retailers identify 
where customers spend the greatest amount of time within the store and, 
ultimately, which products carry the greatest appeal for their customers. 
• Identify most appealing offers. Historical traffic data will measure the 
impact of special product offers made through external marketing and in-store 
campaigns. 
• Ensure staff availability and expertise. Traffic analyses will uncover 
peak shopping times or "power hours" when sales opportunities are at their 
greatest.
• Create comfortable environments where customers want to be. When 
retailers understand in-store traffic patterns, they are able to eliminate areas of 
decreased flow, bottlenecks and other factors that can cause shopper frustration 
and impede the purchase process. 
• Provide access to mobile location tools. Retailers with locations enabled, 
branded store apps can further improve the holiday shopping experience for 
their customers.
Performance analysis
Profitability Ratio 
8 
6 
4 
2 
0 
-2 
-4 
-6 
Pantaloons Retail Shoppers Stop Trent 
Mar-11 
Mar-12 
Mar-13
Industry profitability analysis
Sales growth 
Source: moneycontrol.com
Future outlook 
 Existing players expanding to smaller towns in India 
 Number of existing players like Big Bazaar, Shopper’s Stop, are 
planning expansion in smaller cities 
 Indian business houses in retail 
 Many business houses are planning retail entry / expansion 
either on their own or through partnerships 
 Global Players planning entry in India 
 Some of world’s largest retailers - evaluating entry in India 
including Wal-Mart, Carrefour,Tesco, IKEA, Best Buy, Lowe's, 
Kingfisher Group, Auchan, Woolworth, NTUC etc. 
 Shop Rite, Metro, Marks & Spencers, & Spar are already here 
 Some have setup Sourcing / Back-office centers e.g. Tesco, Wal- 
Mart, etc. 
 Rural opportunity - becoming interesting for 
organized retailers
CONCLUSION 
• The Indian retail industry encompasses a 
plethora of opportunities. 
• Consumer purchasing power is also increasing 
every year which shows that a there are large 
opportunities.
Retail industry analysis

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Retail industry analysis

  • 1. Industry Analysis On Indian Corporate Retailers GROUP-5 1. JYOTI BAJPAI 2. GAURAV SINGH 3. VIGNESH.C 4. VIDHYASRI 5. NAVANEENTH RAHUL
  • 2. TABLE OF CONTENTS • INTRODUCTION • GLOBAL SCENARIO • INDIAN SCENARIO • STRUCTURE OF INDUSTRY • CONDUCT • PERFORMANCE ANALYSIS • FUTURE OUTLOOK • CONCLUSION
  • 3. Introduction • Sale of goods to the public for use or consumption rather than for sale. •Integrated supply chain system is used •Buy in bulk and sell it in small quantities to the end users. Classification of retail: •Organised retail- trade by licensed retailers. Has higher growth potential.( hyper markets and supermarkets) •Unorganised retail- low cost retailing.( kiraana stores and pavement shops)
  • 4.  Reasons for preferring retail: • Customer convenience • Availability of choice (price, product) • Space and design convenience • Long term relationship  Type of products in retail industry : Retail is classified based on products type: • Food products: cold storage facility is required. • Durable goods : These goods do not get weared out quickly. ( electronic goods, furniture, sporting goods) • Soft goods: These goods consists of limited period of usage. ( clothing, apparel and other fabrics)
  • 5. Types of retail: • Market place: It is place were goods and services are exchanged. • Market square: It is a place were the seller setup there stores and the buyer browse the stores. • Retail chains: They are known as high street stores. Nowadays they grouped together in malls
  • 7. Evolution of retail : ( INDIA) Initiation (Pre 1990s) -- outlets were opened by manufacturer. Conceptualisation (1990-05)-- Market potential was found by the retailer. Expansion(2005-10)-- Corporate invested in the retail industry. Food and grocery was started. Consolidation (2005)-- Expansion towards rural ands mall cities. International brands entered. Investment in infrastructure. FDI invested from 51%-100%. Retail players increased private label brands. Revenues were more then $700 million.
  • 8. Global players in retail: (source: Deloitte Global Powers) • Wal-Mart (US) • Carrefour(France) • Metro(Germany) • Tesco(United kingdom) • Lidl Stif tung&co (Germany) Indian Players in retail: • Pantaloon Retail • K Raheja Group • Tata group • AV Birla group • Reliance
  • 9. INTERNATIONAL LEARNING  Total retail contribution in World GDP is 27%.The GDP of the World measured in terms of GWP (gross world product): $71.83 trillion (2012).  Organized retail in US accounts for 22% of GDP. Total GDP of USA is 15.68 trillion USD (2012).  Share of organized retail in developing markets ranges between 20% to 55%.  Retail markets are organizing faster .  In developed markets, dominant player (Wal-Mart in US, Tesco in UK) has a significantly higher share; enjoying up to 8-13% market share  Departmental stores growth is declining while ‘All-under-one- roof’& ‘neighborhood’ convenience is gaining strength.
  • 10. RETAIL LANDSCAPE IN INDIA • Indian Retail - dominated by unorganized sector • Share of organized retail sector is only 8% • FDI (51%) in the retail sector not permitted to protect local retailers. • Indian retail sector is one of the least concentrated in the world. • The top five companies hold a combined market share of less than 2% • India is third largest market in Asia , behind Japan and China. • The Indian retail industry has experienced growth of 10.6% between 2010 and 2012 and is expected to increase to USD 750-850 billion by 2015.
  • 11. SHARE OF ORGANIZED RETAIL IN INDIA
  • 12. Company Size Pantaloon Retail Ltd (Future Group venture) Over 2 million sq ft of retail space spread over 35 cities with 65 stores and 21 factory outlets Shoppers Stop (K Raheja Group venture) Over 3.21 million sq ft of retail space spread over 23 cities with 51 stores Spencer Retail (part of RP-SG Group) Retail footage of close to 1 million sq ft across 45 cities with 200 stores Lifestyle Retail (Landmark Group venture) Approximately 15 lifestyle and eight Home Centre stores Bharti Retail 74 Easyday stores with plans to invest about 2.5 billion USD over the next five years to add about 10 million sq ft of retail space in the country Reliance Retail 700 stores with a revenue of 7,600 crore INR Aditya Birla ‘More’ 575 stores with approximate revenue of 2,000 crore INR. Recently, purchased stake in Pantaloon Retail Tata Trent 59 Westside stores, 13 Starbazaar hypermarkets and 26 13-Sep-14 Landmark bookstores 12
  • 13. GAPS IN CURRENT ORGANIZED RETAIL • Lack of right formats catering to needs especially “All Under One Roof” formats • Absence of single trusted player with pan-India presence • No investment in supply-chain infrastructure. • Sole focus on front-end with minimal back-end linkages (DC, logistics, cold chain, vendor & farmer development, etc.) • Inconsistent availability, quality & pricing • Transactional approach, minimal focus on customer service over the life-cycle
  • 14. STRUCTURE OF THE INDUSTRY -MARKET STRUCTURE -HHI -PORTER’S 5 FORCE MODEL -PESTEL ANALYSIS
  • 16. Walmart 36% Carrefour Tesco 10% 8% Aldi GmbH & Company Metro AG 8% Home Depot Costco Wholesale 7% The Kroger Company 7% Schwarz Unternehmens Treuhand KG 7% 6% Target 6% oHG 5% Market share- Global Source: Moneycontrol.com
  • 17. Major Players- India Net Sales(Billion $) Pantaloon Ret Shoppers Stop Spencer Lifestyle Bharti retail Reliance Aditya Birla “More” Tata Trent Source Moneycontrol.com 43% 20% 9% 8% 6% 6% 5% 3%
  • 18. HHI Using the market shares squares of top 10 companies (global) the answer of Herfindahl- Hirschman Index (HHI) = 1728. -moderately concentrated. -highly competitive market.
  • 20. Threat of New Entrants Power of Suppliers 95% of the market is made up of small, uncomputerised family run stores. The ability to establish favorable supply contracts, leases and be competitive is becoming virtually impossible. The vertical structure and centralized buying gives chain stores a competitive advantage over independent retailers. On the whole threat from new entrants in retail industry is high. Historically, retailers have tried to exploit relationships with supplier. In retail industry suppliers tend to have very little power. Following examples explain the same. Sears in 1970 set very high standards for quality; suppliers that did not meet these standards were dropped from the Sears line. Wal-Mart places strict control on its suppliers.
  • 21. Power of Buyers Availability of Substitutes Customers have comparatively high bargaining power in unorganized sector than in organized sector. As the customer will demand products from organized units he will be more focused towards quality aspect The tendency in retail is not to specialize in one good or service, but to deal in wide range of products and services. What one store offers is likely to be same as that offered by another store. The threat from substitutes is high.
  • 22. Competitive Rivalry Retailers always face stiff competition and must fight with each other for market share and also with unorganized sector. They have tried to reduce cut throat pricing competition by offering frequent flier points, memberships and other special services to try and gain the customer‘s loyalty. Thus retailers give each other stiff but healthy competition which is evident from their aggressive marketing strategies and segment policies.
  • 23. PEST Analysis Political analysis • 1995- General agreement by world trade organization’s on services in the trade which include the both wholesale and retailing services. • In 2011, FDI in single brand retail permitted to 100% • In 2012, September , FDI in multi brand retail permitted to 51% Government argument : • Huge amount of investment will increase employment opportunities. • Help farmers by eliminating middlemen. • Local players may learn the effective supply chain efficiencies from foreign retail.
  • 24. Economic analysis • Indian retail sector cover the 14-15% of the GDP. • Indian retail market stands in the top five retail market in the world. Benefits to farmers- • 7-10% higher price as compare to Mandi • 3-4% incentive if they produced good quality goods. • Increase the standard of living.
  • 25. Social analysis • Provide employment on large basis from lower level to top management. • Prices of good will be much affordable. • Better quality products. • Better service. • Companies should purchase most of its good from local markets rather than outsourcing. • Increase in Infrastructure • Fulfilment of unemployment gap
  • 26. Technological analysis •Foreign companies will bring best technologies to increase their productivity and profit. •They have a direct touch with farmers and trained them for new technologies •Farmers are getting trained freely with new technologies
  • 28. RETAIL PRICING Elements of retail price: • Cost of goods is the Cost of Merchandise Expenses incurred towards transportation, taxes, duties, etc • In the business process Expenses Incurred can be of two types a following: i)Fixed Expenses eg. Shop rent, Head Office costs etc ii)Variable expenses eg. Merchandise margins, product mix costs their Management either enhances or destroy Profitability
  • 29. Fixing The Retail Price: • The concept of fixing retail price depends upon the Profit to be earned which consist of following factors like. • Profit from Merchandise planed before price fixation • Profit to be arrived at is expressed as a mark up percentage Retail Price = Cost + Mark Up Or Cost = Retail Price - Mark Up Or Mark Up = Retail Price - Cost • Components of the formula can be expressed inrupee Term or as a percentage
  • 30. RETAIL PRICING Developing A Pricing Strategy: • Cost Oriented Pricing • Demand Oriented Pricing • Competition – Oriented Pricing
  • 31. RETAIL PROMOTION PRODUCT LAUNCHS • Dealer meets • Guerilla marketing • Press launch • Out-of-home DESIGN/CREATIVES • Mall marketing • Canters/bus • Display • Exhibition BRAND ACTIVATION • Consumer promos • Mall activity • School & college promos • Road show • Rwa ( resident welfare asscoiation) activity • Flash mobs
  • 32. Various Approach To Pricing Strategy • Market Skimming • Market Penetration • Leader Pricing • Price Bundling • Discount Pricing • Every Day Low Pricing • Odd Pricing
  • 33.
  • 34.
  • 35.
  • 36.
  • 37. TECHONOLOGY • Align product mix. The right location analytics helps retailers identify where customers spend the greatest amount of time within the store and, ultimately, which products carry the greatest appeal for their customers. • Identify most appealing offers. Historical traffic data will measure the impact of special product offers made through external marketing and in-store campaigns. • Ensure staff availability and expertise. Traffic analyses will uncover peak shopping times or "power hours" when sales opportunities are at their greatest.
  • 38. • Create comfortable environments where customers want to be. When retailers understand in-store traffic patterns, they are able to eliminate areas of decreased flow, bottlenecks and other factors that can cause shopper frustration and impede the purchase process. • Provide access to mobile location tools. Retailers with locations enabled, branded store apps can further improve the holiday shopping experience for their customers.
  • 40. Profitability Ratio 8 6 4 2 0 -2 -4 -6 Pantaloons Retail Shoppers Stop Trent Mar-11 Mar-12 Mar-13
  • 42. Sales growth Source: moneycontrol.com
  • 43. Future outlook  Existing players expanding to smaller towns in India  Number of existing players like Big Bazaar, Shopper’s Stop, are planning expansion in smaller cities  Indian business houses in retail  Many business houses are planning retail entry / expansion either on their own or through partnerships  Global Players planning entry in India  Some of world’s largest retailers - evaluating entry in India including Wal-Mart, Carrefour,Tesco, IKEA, Best Buy, Lowe's, Kingfisher Group, Auchan, Woolworth, NTUC etc.  Shop Rite, Metro, Marks & Spencers, & Spar are already here  Some have setup Sourcing / Back-office centers e.g. Tesco, Wal- Mart, etc.  Rural opportunity - becoming interesting for organized retailers
  • 44. CONCLUSION • The Indian retail industry encompasses a plethora of opportunities. • Consumer purchasing power is also increasing every year which shows that a there are large opportunities.