KRA and Performance Management Policy.doc

K

kra 7kpi

PERFORMANCE MANAGEMENT SYSTEM
PURPOSE
To institutionalize the Performance Management System by developing an integrated
process of objective setting, assessment and evaluation that will support individual
employee, departmental & organizational growth and help create a performance
driven culture.
APPLICABILITY
This policy is applicable to all the employees of Lohmann Adhesive Tapes India
Private Limited.
OBJECTIVES
To provide a framework for systematic planning of Performance Objectives at
the beginning of the year.
To ensure that individual objectives are aligned to the organizations goals.
To ensure an objective and scientific evaluation of employee performance.
To identify gaps in performance and take necessary actions to ensure the
achievement of organizational and individual goals.
To define a proper career planning process.
To provide inputs for determining the Compensation, Rewards & Recognition.
THE PERFORMANCE MANAGEMENT SYSTEM PROCESS FLOW
Vision, Mission
Values & Goals
Organizational
Annual
Business Plan
Specific
Organizational
Objectives
Definite
Individual
Objectives
Review or
Measurement of
KRA
achievement
Assignation of
Final Rating
Career
Development &
Rewards
Functional
Objectives
Key Result
Areas (KRA’s)
COMPONENTS OF PERFORMANCE MANAGEMENT SYSTEM
1. Performance Planning & Objective Setting
2. Performance Assessment
3. Career Development
4. Rewards
PERFORMANCE PLANNING & OBJECTIVE SETTING
Performance Planning is an important part of the Performance Management
System as it makes the objectives of business and individual performance
clear and simple.
It also aligns individual goals to organizational objectives at every level in the
Organizational Hierarchy.
Performance Planning starts with the finalization of business and functional
objectives, which flow from the vision and mission of the organization.
Individual objectives and KRA’s are then finalized for the financial year
through consultation and mutual agreement between the appraisee and the
appraiser by 1st of April of the new financial year.
PERFORMANCE ASSESSMENT
Performance Assessment is done in an objective and scientific manner as explained
below at the end of the financial year before 31st March.( Every Year)
COMPONENTS OF PERFORMANCE ASSESSMENT FORM
Key Result Areas: They are the important strategic areas in an employee’s
job profile that needs to be quantified and measured so that the organization
can ascertain that the individual performance is directed towards the
achievement of the business objectives. The KRA’s should be simple, specific,
measurable & time bound and the number of KRA’s should not exceed five.
Target: In this column the target to be attained for each KRA needs to be
captured. For example, if one of the KRA’s of a Junior Engineer – RF Design is
generating a Drawing design; his target is to generate the design as per the
work requirement each time he develops a new design.
Measure: The yardstick/index that would enable the performance to be
measured needs to be captured. Taking the same example above – the
measure for assessing whether the Junior Engineer – RF Design has generated
the design as per the work requirement is the “Work Specification Document”.
Weightage: Each KRA needs to be given a weightage depending on its
importance in the individual employee’s job profile. The total weightage of all
KRA’s should amount to 100%.
Time Line: The column for Time Line should depict the accurate time
duration available for achieving the particular KRA. That is, is it to be
completed in 3 months, 6 months or by the end of the financial year.
Target Achieved: The actual target achieved need to be captured in the
column.
Final Score: The Appraiser would calculate the score for every KRA (Score =
Target Achieved/Target * Weightage). The score for each individual KRA
is totaled to obtain the Total Score
Note: Section A needs to be filled at the beginning of the Appraisal Cycle & signed
off by both the Employee and his Appraiser. Section B needs to be filled at the time
of the Performance Assessment and once the Total Score is calculated both the
employee and the Appraiser need to sign off the Assessment Form.
INTEPRETATION OF FINAL SCORE:
The score needs to be interpreted and the final rating needs to be arrived at based
on the rating scale given below:
Final Rating Outstanding
Performer
Excellent
Performer
Good
Performer
Average
Performer
Final Score 100% & Above 99% - 85% 84% - 70% Below 70%
METHOD:
The method of filling the Performance Assessment Form is illustrated with an
example of a Junior Engineer – RF Design who has three Key Result Areas in his Job
Profile.
Section A Section B
Sl.
No
Key Result Areas Target
(t)
Measure Weightage
(w)
Time
Line
Target
Achieved
(ta)
Final Score
(ta/t*w)
1
2
3
Generating
Drawing Design
Proper
documentation of
design approved
for production
Production/Project
Planning
100%
as per
the
design
specific
ations
100%
100%
completi
on on
time
Work
Specification
Document
Whether
documentation is
available for all
the designs
developed
The timeline
provided for
each project
completion
40%
40%
20%
Time
specified
for each
project
Till Mar 09
Time
specified
for each
project
90%
95%
100%
36
(90/100*40)
38
(95/100*40)
20
(100/100*20)
Total Score 94
The employee’s total score is 94%. Hence the final rating of the employee as
interpreted from the Rating Scale is Excellent Performer.
CAREER DEVELOPMENT
Inputs from the Performance Review exercise can be used for planning the
career development of the individual.
To ensure the growth of an individual, development strategies like training,
coaching, mentoring, job rotation & job enlargement may be deployed.
To achieve career enhancement, areas for development needs to be identified
with focus on the current as well as future job responsibilities of the
employee.
Promotions will be based on the performance rating and the potential for
moving into the next level.
REWARDS
Rewards can be monetary & non monetary.
Non Monetary rewards are the awards, recognition that the employee
receives for his performance.
Monetary rewards are the salary increments the employee receives.
The quantum of increment an employee gets every year depends on the
rating that he/she has received for his/her performance in the last financial
year.
For each rating a particular % of increase in the salary is fixed after the
Performance Assessments are completed.
This % of increase is decided based on the market trends that c urrently exist.
The higher the rating the higher percentage of increment the employee
receives.
GUIDELINES FOR APPRAISAL
Every individual should receive ongoing feedback during the year and a formal
annual performance assessment/appraisal.
During the assessment sessions the Appraiser should create an open and
approachable environment in which a two-way discussion can be made
possible with the Employee.
The Employee on his part should be willing to give and receive proper
feedback during the assessment session.
Performance assessment discussion should cover how the year that went by
was for the Employee, what he has achieved, how was it done and what the
way forward is for the Employee.
Both Appraiser and the Employee should have all the facts and data to
support the Employee’s KRA performance achievements ready with them
during the appraisal discussions so that any ambiguity in the target
achievement can be cleared immediately and the final score can be calculated
to the satisfaction of the Appraiser and Employee.
*********************************************************************

Recomendados

Key result areas of human resource management por
Key result areas of human resource management Key result areas of human resource management
Key result areas of human resource management Self-employed
20.1K vistas7 diapositivas
KPI for Human Resource Management por
KPI for Human Resource ManagementKPI for Human Resource Management
KPI for Human Resource ManagementSCS universal
9.4K vistas14 diapositivas
5 Employee Relations Metrics you Should be Tracking & Why por
5 Employee Relations Metrics you Should be Tracking & Why5 Employee Relations Metrics you Should be Tracking & Why
5 Employee Relations Metrics you Should be Tracking & WhyDovetail Software
40.3K vistas39 diapositivas
KRA for Head of HR por
KRA for Head of HRKRA for Head of HR
KRA for Head of HRmy nguyen
16.4K vistas1 diapositiva
KRA KPI ( Key results area and Key performance indicators) por
KRA KPI ( Key results area and Key performance indicators)KRA KPI ( Key results area and Key performance indicators)
KRA KPI ( Key results area and Key performance indicators)Sagar Paul
20.8K vistas17 diapositivas
Performance Management System por
Performance Management SystemPerformance Management System
Performance Management SystemMayank Singh
33.1K vistas29 diapositivas

Más contenido relacionado

La actualidad más candente

Hr meeting ppt por
Hr meeting pptHr meeting ppt
Hr meeting ppttalhaz92
1K vistas23 diapositivas
Introduction to Performance Management by Derek Hendrikz por
Introduction to Performance Management by Derek HendrikzIntroduction to Performance Management by Derek Hendrikz
Introduction to Performance Management by Derek HendrikzDerek Hendrikz
5.3K vistas23 diapositivas
What is kra and kpi por
What is kra and kpiWhat is kra and kpi
What is kra and kpiandersontitute
1.7K vistas7 diapositivas
KPI Based Employee Performance Management por
KPI Based Employee Performance Management KPI Based Employee Performance Management
KPI Based Employee Performance Management Haidar Ali ✔ CODP®, CBPP®, GPHR®, SHRM-CP®
852 vistas22 diapositivas
Employee Performance Evaluation PowerPoint Presentation Slides por
Employee Performance Evaluation PowerPoint Presentation Slides Employee Performance Evaluation PowerPoint Presentation Slides
Employee Performance Evaluation PowerPoint Presentation Slides SlideTeam
2.7K vistas27 diapositivas
Performance management por
Performance managementPerformance management
Performance managementDr. Syed Kashan Ali Shah
3.4K vistas26 diapositivas

La actualidad más candente(20)

Hr meeting ppt por talhaz92
Hr meeting pptHr meeting ppt
Hr meeting ppt
talhaz921K vistas
Introduction to Performance Management by Derek Hendrikz por Derek Hendrikz
Introduction to Performance Management by Derek HendrikzIntroduction to Performance Management by Derek Hendrikz
Introduction to Performance Management by Derek Hendrikz
Derek Hendrikz5.3K vistas
Employee Performance Evaluation PowerPoint Presentation Slides por SlideTeam
Employee Performance Evaluation PowerPoint Presentation Slides Employee Performance Evaluation PowerPoint Presentation Slides
Employee Performance Evaluation PowerPoint Presentation Slides
SlideTeam2.7K vistas
Probation and confirmation policy for employee -Hrhelpboard por Hrhelpboard
Probation and confirmation policy for employee -HrhelpboardProbation and confirmation policy for employee -Hrhelpboard
Probation and confirmation policy for employee -Hrhelpboard
Hrhelpboard2.9K vistas
Competency based performance appraisal por zonaharper2
Competency based performance appraisalCompetency based performance appraisal
Competency based performance appraisal
zonaharper26.5K vistas
HR Induction PowerPoint Presentation Slides por SlideTeam
HR Induction PowerPoint Presentation Slides HR Induction PowerPoint Presentation Slides
HR Induction PowerPoint Presentation Slides
SlideTeam26K vistas
L14 performance management and appraisal por Jags Jagdish
L14 performance  management  and appraisalL14 performance  management  and appraisal
L14 performance management and appraisal
Jags Jagdish2K vistas
Performance Management por Gautam Ghosh
Performance ManagementPerformance Management
Performance Management
Gautam Ghosh196.7K vistas
Performance management por Preeti Bhaskar
Performance management Performance management
Performance management
Preeti Bhaskar7.9K vistas
Performance management 1 por IMCOST
Performance management 1Performance management 1
Performance management 1
IMCOST18.9K vistas
Chapter 2 performance management-process por milamilamila00
Chapter 2 performance management-processChapter 2 performance management-process
Chapter 2 performance management-process
milamilamila00809 vistas
Performance Management - Herman Augnis por Preeti Bhaskar
Performance Management - Herman Augnis Performance Management - Herman Augnis
Performance Management - Herman Augnis
Preeti Bhaskar7.2K vistas

Similar a KRA and Performance Management Policy.doc

Performance Management System Mahindra N Mahindra Ltd por
Performance Management System Mahindra N Mahindra LtdPerformance Management System Mahindra N Mahindra Ltd
Performance Management System Mahindra N Mahindra Ltdalvareena
15.3K vistas5 diapositivas
Performance indices por
Performance indicesPerformance indices
Performance indicesPreeti Bhaskar
3.3K vistas32 diapositivas
Sample Performance Appraisal Form por
Sample Performance Appraisal FormSample Performance Appraisal Form
Sample Performance Appraisal FormGeofrey Manase
2.3K vistas12 diapositivas
Introduction to Performance Management System por
Introduction to Performance Management SystemIntroduction to Performance Management System
Introduction to Performance Management SystemDr Anju Chawla
1.7K vistas27 diapositivas
Orientation of CDA SPMS por
Orientation of CDA SPMSOrientation of CDA SPMS
Orientation of CDA SPMSjo bitonio
487 vistas44 diapositivas
Perf mgmt tab 2 0403 por
Perf mgmt tab 2 0403Perf mgmt tab 2 0403
Perf mgmt tab 2 0403Nuno Tasso de Figueiredo
650 vistas62 diapositivas

Similar a KRA and Performance Management Policy.doc(20)

Performance Management System Mahindra N Mahindra Ltd por alvareena
Performance Management System Mahindra N Mahindra LtdPerformance Management System Mahindra N Mahindra Ltd
Performance Management System Mahindra N Mahindra Ltd
alvareena15.3K vistas
Sample Performance Appraisal Form por Geofrey Manase
Sample Performance Appraisal FormSample Performance Appraisal Form
Sample Performance Appraisal Form
Geofrey Manase2.3K vistas
Introduction to Performance Management System por Dr Anju Chawla
Introduction to Performance Management SystemIntroduction to Performance Management System
Introduction to Performance Management System
Dr Anju Chawla1.7K vistas
Orientation of CDA SPMS por jo bitonio
Orientation of CDA SPMSOrientation of CDA SPMS
Orientation of CDA SPMS
jo bitonio487 vistas
Performance Appraisal Project por Katelan Blake
Performance Appraisal ProjectPerformance Appraisal Project
Performance Appraisal Project
Katelan Blake1.2K vistas
Performance appraisal por barbynishi
Performance appraisalPerformance appraisal
Performance appraisal
barbynishi12.2K vistas
Business process innovation employee appraisal process - tejas agarwal por Tejas Garodia
Business process innovation   employee appraisal process - tejas agarwalBusiness process innovation   employee appraisal process - tejas agarwal
Business process innovation employee appraisal process - tejas agarwal
Tejas Garodia1K vistas
Strategic Performance Management System por jo bitonio
Strategic  Performance Management SystemStrategic  Performance Management System
Strategic Performance Management System
jo bitonio1.8K vistas
Performance appraisal of 5 companies done by shweta-bebarta por Shweta Bebarta
Performance appraisal of 5 companies  done by shweta-bebartaPerformance appraisal of 5 companies  done by shweta-bebarta
Performance appraisal of 5 companies done by shweta-bebarta
Shweta Bebarta60.8K vistas
Gathering performance information por Zeba Khan
Gathering performance informationGathering performance information
Gathering performance information
Zeba Khan7.3K vistas
Performance Management @ G.A.C.L - Baroda, Gujarat. por Jay Visavadiya
Performance Management @ G.A.C.L - Baroda, Gujarat.Performance Management @ G.A.C.L - Baroda, Gujarat.
Performance Management @ G.A.C.L - Baroda, Gujarat.
Jay Visavadiya4.2K vistas
Class xx performance appraisal por Malavika Desai
Class xx performance appraisalClass xx performance appraisal
Class xx performance appraisal
Malavika Desai486 vistas

Último

Volvo L70F Wheel Loader Service Repair Manual Instant Download.pdf por
Volvo L70F Wheel Loader Service Repair Manual Instant Download.pdfVolvo L70F Wheel Loader Service Repair Manual Instant Download.pdf
Volvo L70F Wheel Loader Service Repair Manual Instant Download.pdffapanhe306271
18 vistas19 diapositivas
GER 41-K/NL por
GER 41-K/NLGER 41-K/NL
GER 41-K/NLJibbeHeetkamp
45 vistas8 diapositivas
Volvo EC650 Excavator Service Repair Manual Instant Download.pdf por
Volvo EC650 Excavator Service Repair Manual Instant Download.pdfVolvo EC650 Excavator Service Repair Manual Instant Download.pdf
Volvo EC650 Excavator Service Repair Manual Instant Download.pdfdai20nao
48 vistas21 diapositivas
Volvo L70G Wheel Loader Service Repair Manual Instant Download.pdf por
Volvo L70G Wheel Loader Service Repair Manual Instant Download.pdfVolvo L70G Wheel Loader Service Repair Manual Instant Download.pdf
Volvo L70G Wheel Loader Service Repair Manual Instant Download.pdflunrizan628
5 vistas18 diapositivas
JOHN DEERE 316 LAWN GARDEN TRACTOR Service Repair Manual Instant Download (TM... por
JOHN DEERE 316 LAWN GARDEN TRACTOR Service Repair Manual Instant Download (TM...JOHN DEERE 316 LAWN GARDEN TRACTOR Service Repair Manual Instant Download (TM...
JOHN DEERE 316 LAWN GARDEN TRACTOR Service Repair Manual Instant Download (TM...bu760639265959
15 vistas33 diapositivas
Caterpillar Cat 330D Excavator (Prefix GBC) Service Repair Manual (GBC00001 a... por
Caterpillar Cat 330D Excavator (Prefix GBC) Service Repair Manual (GBC00001 a...Caterpillar Cat 330D Excavator (Prefix GBC) Service Repair Manual (GBC00001 a...
Caterpillar Cat 330D Excavator (Prefix GBC) Service Repair Manual (GBC00001 a...orrf0370383
21 vistas23 diapositivas

Último(20)

Volvo L70F Wheel Loader Service Repair Manual Instant Download.pdf por fapanhe306271
Volvo L70F Wheel Loader Service Repair Manual Instant Download.pdfVolvo L70F Wheel Loader Service Repair Manual Instant Download.pdf
Volvo L70F Wheel Loader Service Repair Manual Instant Download.pdf
fapanhe30627118 vistas
Volvo EC650 Excavator Service Repair Manual Instant Download.pdf por dai20nao
Volvo EC650 Excavator Service Repair Manual Instant Download.pdfVolvo EC650 Excavator Service Repair Manual Instant Download.pdf
Volvo EC650 Excavator Service Repair Manual Instant Download.pdf
dai20nao48 vistas
Volvo L70G Wheel Loader Service Repair Manual Instant Download.pdf por lunrizan628
Volvo L70G Wheel Loader Service Repair Manual Instant Download.pdfVolvo L70G Wheel Loader Service Repair Manual Instant Download.pdf
Volvo L70G Wheel Loader Service Repair Manual Instant Download.pdf
lunrizan6285 vistas
JOHN DEERE 316 LAWN GARDEN TRACTOR Service Repair Manual Instant Download (TM... por bu760639265959
JOHN DEERE 316 LAWN GARDEN TRACTOR Service Repair Manual Instant Download (TM...JOHN DEERE 316 LAWN GARDEN TRACTOR Service Repair Manual Instant Download (TM...
JOHN DEERE 316 LAWN GARDEN TRACTOR Service Repair Manual Instant Download (TM...
bu76063926595915 vistas
Caterpillar Cat 330D Excavator (Prefix GBC) Service Repair Manual (GBC00001 a... por orrf0370383
Caterpillar Cat 330D Excavator (Prefix GBC) Service Repair Manual (GBC00001 a...Caterpillar Cat 330D Excavator (Prefix GBC) Service Repair Manual (GBC00001 a...
Caterpillar Cat 330D Excavator (Prefix GBC) Service Repair Manual (GBC00001 a...
orrf037038321 vistas
Volvo MC90B Skid Steer Loader Service Repair Manual Instant Download.pdf por fapanhe306271
Volvo MC90B Skid Steer Loader Service Repair Manual Instant Download.pdfVolvo MC90B Skid Steer Loader Service Repair Manual Instant Download.pdf
Volvo MC90B Skid Steer Loader Service Repair Manual Instant Download.pdf
fapanhe3062716 vistas
Caterpillar Cat D5M TRACK-TYPE TRACTOR (Prefix 6AS) Service Repair Manual Ins... por gua6982552kun
Caterpillar Cat D5M TRACK-TYPE TRACTOR (Prefix 6AS) Service Repair Manual Ins...Caterpillar Cat D5M TRACK-TYPE TRACTOR (Prefix 6AS) Service Repair Manual Ins...
Caterpillar Cat D5M TRACK-TYPE TRACTOR (Prefix 6AS) Service Repair Manual Ins...
gua6982552kun5 vistas
Volvo EC290B NLC EC290BNLC Excavator Service Repair Manual Instant Download.pdf por dai20nao
Volvo EC290B NLC EC290BNLC Excavator Service Repair Manual Instant Download.pdfVolvo EC290B NLC EC290BNLC Excavator Service Repair Manual Instant Download.pdf
Volvo EC290B NLC EC290BNLC Excavator Service Repair Manual Instant Download.pdf
dai20nao5 vistas
Volvo ECR38 Compact Excavator Service Repair Manual Instant Download.pdf por dai20nao
Volvo ECR38 Compact Excavator Service Repair Manual Instant Download.pdfVolvo ECR38 Compact Excavator Service Repair Manual Instant Download.pdf
Volvo ECR38 Compact Excavator Service Repair Manual Instant Download.pdf
dai20nao29 vistas
Volvo EC27C Compact Excavator Service Repair Manual Instant Download.pdf por fapanhe306271
Volvo EC27C Compact Excavator Service Repair Manual Instant Download.pdfVolvo EC27C Compact Excavator Service Repair Manual Instant Download.pdf
Volvo EC27C Compact Excavator Service Repair Manual Instant Download.pdf
fapanhe30627159 vistas
Volvo L120G Wheel Loader Service Repair Manual Instant Download.pdf por fapanhe306271
Volvo L120G Wheel Loader Service Repair Manual Instant Download.pdfVolvo L120G Wheel Loader Service Repair Manual Instant Download.pdf
Volvo L120G Wheel Loader Service Repair Manual Instant Download.pdf
fapanhe3062715 vistas
Caterpillar Cat D5M TRACK-TYPE TRACTOR (Prefix 7LR) Service Repair Manual Ins... por ti76cui
Caterpillar Cat D5M TRACK-TYPE TRACTOR (Prefix 7LR) Service Repair Manual Ins...Caterpillar Cat D5M TRACK-TYPE TRACTOR (Prefix 7LR) Service Repair Manual Ins...
Caterpillar Cat D5M TRACK-TYPE TRACTOR (Prefix 7LR) Service Repair Manual Ins...
ti76cui6 vistas
Volvo EC210C L (EC210CL) Excavator Service Repair Manual Instant Download.pdf por dai20nao
Volvo EC210C L (EC210CL) Excavator Service Repair Manual Instant Download.pdfVolvo EC210C L (EC210CL) Excavator Service Repair Manual Instant Download.pdf
Volvo EC210C L (EC210CL) Excavator Service Repair Manual Instant Download.pdf
dai20nao6 vistas
Caterpillar Cat 330D Excavator (Prefix ERN) Service Repair Manual (ERN00001 a... por orrf0370383
Caterpillar Cat 330D Excavator (Prefix ERN) Service Repair Manual (ERN00001 a...Caterpillar Cat 330D Excavator (Prefix ERN) Service Repair Manual (ERN00001 a...
Caterpillar Cat 330D Excavator (Prefix ERN) Service Repair Manual (ERN00001 a...
orrf037038311 vistas
Caterpillar Cat 931B TRACK LOADER (Prefix 29Y) Service Repair Manual Instant ... por jiuliu14811471
Caterpillar Cat 931B TRACK LOADER (Prefix 29Y) Service Repair Manual Instant ...Caterpillar Cat 931B TRACK LOADER (Prefix 29Y) Service Repair Manual Instant ...
Caterpillar Cat 931B TRACK LOADER (Prefix 29Y) Service Repair Manual Instant ...
jiuliu1481147113 vistas
Caterpillar Cat 325F L Excavator (Prefix RBW) Service Repair Manual Instant D... por qianxu35543635
Caterpillar Cat 325F L Excavator (Prefix RBW) Service Repair Manual Instant D...Caterpillar Cat 325F L Excavator (Prefix RBW) Service Repair Manual Instant D...
Caterpillar Cat 325F L Excavator (Prefix RBW) Service Repair Manual Instant D...
qianxu3554363510 vistas
Volvo L90F Wheel Loader Service Repair Manual Instant Download.pdf por lunrizan628
Volvo L90F Wheel Loader Service Repair Manual Instant Download.pdfVolvo L90F Wheel Loader Service Repair Manual Instant Download.pdf
Volvo L90F Wheel Loader Service Repair Manual Instant Download.pdf
lunrizan6285 vistas
Volvo EW145B Wheeled Excavator Service Repair Manual Instant Download.pdf por lunrizan628
Volvo EW145B Wheeled Excavator Service Repair Manual Instant Download.pdfVolvo EW145B Wheeled Excavator Service Repair Manual Instant Download.pdf
Volvo EW145B Wheeled Excavator Service Repair Manual Instant Download.pdf
lunrizan6285 vistas
Volvo EC140C L (EC140CL) Excavator Service Repair Manual Instant Download.pdf por dai20nao
Volvo EC140C L (EC140CL) Excavator Service Repair Manual Instant Download.pdfVolvo EC140C L (EC140CL) Excavator Service Repair Manual Instant Download.pdf
Volvo EC140C L (EC140CL) Excavator Service Repair Manual Instant Download.pdf
dai20nao5 vistas

KRA and Performance Management Policy.doc

  • 1. PERFORMANCE MANAGEMENT SYSTEM PURPOSE To institutionalize the Performance Management System by developing an integrated process of objective setting, assessment and evaluation that will support individual employee, departmental & organizational growth and help create a performance driven culture. APPLICABILITY This policy is applicable to all the employees of Lohmann Adhesive Tapes India Private Limited. OBJECTIVES To provide a framework for systematic planning of Performance Objectives at the beginning of the year. To ensure that individual objectives are aligned to the organizations goals. To ensure an objective and scientific evaluation of employee performance. To identify gaps in performance and take necessary actions to ensure the achievement of organizational and individual goals. To define a proper career planning process. To provide inputs for determining the Compensation, Rewards & Recognition. THE PERFORMANCE MANAGEMENT SYSTEM PROCESS FLOW Vision, Mission Values & Goals Organizational Annual Business Plan Specific Organizational Objectives Definite Individual Objectives Review or Measurement of KRA achievement Assignation of Final Rating Career Development & Rewards Functional Objectives Key Result Areas (KRA’s)
  • 2. COMPONENTS OF PERFORMANCE MANAGEMENT SYSTEM 1. Performance Planning & Objective Setting 2. Performance Assessment 3. Career Development 4. Rewards PERFORMANCE PLANNING & OBJECTIVE SETTING Performance Planning is an important part of the Performance Management System as it makes the objectives of business and individual performance clear and simple. It also aligns individual goals to organizational objectives at every level in the Organizational Hierarchy. Performance Planning starts with the finalization of business and functional objectives, which flow from the vision and mission of the organization. Individual objectives and KRA’s are then finalized for the financial year through consultation and mutual agreement between the appraisee and the appraiser by 1st of April of the new financial year. PERFORMANCE ASSESSMENT Performance Assessment is done in an objective and scientific manner as explained below at the end of the financial year before 31st March.( Every Year) COMPONENTS OF PERFORMANCE ASSESSMENT FORM Key Result Areas: They are the important strategic areas in an employee’s job profile that needs to be quantified and measured so that the organization can ascertain that the individual performance is directed towards the achievement of the business objectives. The KRA’s should be simple, specific, measurable & time bound and the number of KRA’s should not exceed five. Target: In this column the target to be attained for each KRA needs to be captured. For example, if one of the KRA’s of a Junior Engineer – RF Design is generating a Drawing design; his target is to generate the design as per the work requirement each time he develops a new design. Measure: The yardstick/index that would enable the performance to be measured needs to be captured. Taking the same example above – the measure for assessing whether the Junior Engineer – RF Design has generated the design as per the work requirement is the “Work Specification Document”. Weightage: Each KRA needs to be given a weightage depending on its importance in the individual employee’s job profile. The total weightage of all KRA’s should amount to 100%.
  • 3. Time Line: The column for Time Line should depict the accurate time duration available for achieving the particular KRA. That is, is it to be completed in 3 months, 6 months or by the end of the financial year. Target Achieved: The actual target achieved need to be captured in the column. Final Score: The Appraiser would calculate the score for every KRA (Score = Target Achieved/Target * Weightage). The score for each individual KRA is totaled to obtain the Total Score Note: Section A needs to be filled at the beginning of the Appraisal Cycle & signed off by both the Employee and his Appraiser. Section B needs to be filled at the time of the Performance Assessment and once the Total Score is calculated both the employee and the Appraiser need to sign off the Assessment Form. INTEPRETATION OF FINAL SCORE: The score needs to be interpreted and the final rating needs to be arrived at based on the rating scale given below: Final Rating Outstanding Performer Excellent Performer Good Performer Average Performer Final Score 100% & Above 99% - 85% 84% - 70% Below 70%
  • 4. METHOD: The method of filling the Performance Assessment Form is illustrated with an example of a Junior Engineer – RF Design who has three Key Result Areas in his Job Profile. Section A Section B Sl. No Key Result Areas Target (t) Measure Weightage (w) Time Line Target Achieved (ta) Final Score (ta/t*w) 1 2 3 Generating Drawing Design Proper documentation of design approved for production Production/Project Planning 100% as per the design specific ations 100% 100% completi on on time Work Specification Document Whether documentation is available for all the designs developed The timeline provided for each project completion 40% 40% 20% Time specified for each project Till Mar 09 Time specified for each project 90% 95% 100% 36 (90/100*40) 38 (95/100*40) 20 (100/100*20) Total Score 94 The employee’s total score is 94%. Hence the final rating of the employee as interpreted from the Rating Scale is Excellent Performer. CAREER DEVELOPMENT Inputs from the Performance Review exercise can be used for planning the career development of the individual. To ensure the growth of an individual, development strategies like training, coaching, mentoring, job rotation & job enlargement may be deployed. To achieve career enhancement, areas for development needs to be identified with focus on the current as well as future job responsibilities of the employee. Promotions will be based on the performance rating and the potential for moving into the next level. REWARDS Rewards can be monetary & non monetary. Non Monetary rewards are the awards, recognition that the employee receives for his performance. Monetary rewards are the salary increments the employee receives. The quantum of increment an employee gets every year depends on the rating that he/she has received for his/her performance in the last financial year.
  • 5. For each rating a particular % of increase in the salary is fixed after the Performance Assessments are completed. This % of increase is decided based on the market trends that c urrently exist. The higher the rating the higher percentage of increment the employee receives. GUIDELINES FOR APPRAISAL Every individual should receive ongoing feedback during the year and a formal annual performance assessment/appraisal. During the assessment sessions the Appraiser should create an open and approachable environment in which a two-way discussion can be made possible with the Employee. The Employee on his part should be willing to give and receive proper feedback during the assessment session. Performance assessment discussion should cover how the year that went by was for the Employee, what he has achieved, how was it done and what the way forward is for the Employee. Both Appraiser and the Employee should have all the facts and data to support the Employee’s KRA performance achievements ready with them during the appraisal discussions so that any ambiguity in the target achievement can be cleared immediately and the final score can be calculated to the satisfaction of the Appraiser and Employee. *********************************************************************