Audi Japan Sales K.K. leverages KVH IT management services to provide secure information services to every sales outlet across Japan

1. Bespoke IT Management
Solution for Advanced
Automobile Distributor
Audi Japan Sales K.K. leverages KVH IT
management services to provide secure information
services to every sales outlet across Japan
By outsourcing IT management to KVH, an experienced and
professional service provider, we have been able to smoothly
transform to a new computing platform and streamline our IT
operations. The solution enables our workforce to spread across the
country and gain a competitive advantage through fast access to
business applications within a secure environment.
- Andrew Doré, Manager, Audi Japan Sales
Audi Japan Sales K.K.
Audi Japan Sales K.K. (Audi Japan Sales), a 100% subsidiary of Audi Japan, has a widespread IT Customer
footprint throughout Japan that caters to more than 400 active users in 23 locations. Audi
Audi Japan Sales K.K.
Japan Sales recently hit its highest sales figures in Japan in the first half of 2012, and will be
expanding its business by adding hybrid models to its line-up in the second half of the year.
Audi Japan Sales Business Challenge
Industry
Audi Japan Sales had been using Audi Japan s wide area network to access and host its core
Motor Sales
business applications. The major challenges were strengthening the security of its computing
platform as its workforce became more geographically dispersed across its various domestic
outlets and increasing accessibility to the corporate email system for sales representatives who
regularly work remotely. Also, as the business continued to grow at a rapid rate, Audi Japan
Sales wanted to improve IT operational efficiency by managing its IT environment from a Business
central location and enabling instant and secure access to information as it is required. To
Distribution and maintenance of Audi
address these needs, Audi Japan Sales decided to leverage partner capabilities.
automobiles that are supplied at 23
locations across Japan
Reason for Selecting KVH Services
Audi Japan Sales decided to revamp its computing platform, including its network, email, file,
and printing systems, as well as renew its desktop and laptop hardware by deploying Microsoft
Windows Active Directory. KVH was selected as a valued outsourcing partner for its highly Summary
reliable and flexible service capabilities. KVH was responsible for transforming the existing
Audi Japan Sales K.K. was experiencing
work group computing into a secure Windows domain-based network that leverages KVH s IT
Management Solution, a combination of KVH IaaS, KVH network, and KVH Professional rapid business growth and was facing its
Services. The cloud-based solution allows Audi Japan Sales to rapidly deploy industry best End-of-Life with limited IT-related
practices through its IT platform, tools, and operation processes and has enhanced scalability manpower. KVH Professional Services
to deliver on-demand computing without significant upfront initial investment. consulted on their system architecture, and
supported throughout their system renewal
to build a secure and stable information
Future Plans for Audi Japan Sales system that could be provided to each
outlet.
Since Audi Japan Sales successful migration of their information services to a secure IT
environment, they are now focusing on their next steps, which include deploying efficient and
advanced Document Storage and Viewer. To meet these needs moving forward, KVH has
offered a combination of tablet devices and VDI (Virtual Desktop Infrastructure) services
running on KVH IaaS.

2. Bespoke IT Management Solution for Automobile Distributor
Audi Japan Sales K.K. leverages KVH IT management services to provide secure information services
to every sales outlet across Japan
KVH Solution Customer Needs
KVH customized a solution to address Audi Japan Sales IT requirements, covering a range of • Microsoft Exchange email services
services from developing a secure computing platform to improving operational efficiency. including SPAM and virus protection
System design and consultation were covered by KVH Professional Services and, by choosing a
• Centralized and secure file and print
cloud-based Infrastructure-as-a-Service solution, Audi Japan Sales was able to significantly
services for active directory domain
decrease their TCO (Total Cost of Ownership).
users
Design and architecture of the Active
!! !
•
Directory services and related IT
infrastructure
• User migration to Active Directory
• Secure Windows computing platform
• Microsoft Exchange Messaging
services
• Professional Services
Audi Japan Sales K.K.
Japan Address
3-7-5 Oyamadai Setagaya-ku, Tokyo
158-0086
• KVH IaaS Founded
A subscription-based cloud infrastructure environment, including dedicated servers, December 1 , 2002
st
network and storage were used to build a system that manages the user organization unit
structure. User identity, passwords, access control, authorization, and the group security
policy are controlled through Microsoft Active Directory.
Business
Audi Japan Sales K.K. operates across
• KVH MailScan MX Audi s nationwide dealer network in Japan
and manages the framework of marketing
KVH MailScan MX is a cloud-based (SaaS) email filtering service that provides high filtering
activities for Audi outlets.
accuracy with a false positive rate of less than 4/1,000,000 and SLAs covering the filtering
of 99.9% of SPAM.
Website
• KVH Professional Services http://www.audi-sales.co.jp
KVH offered tailored Professional Services as outsourced technical system consultation
services by experienced professional engineers. KVH engineers deployed Microsoft
Windows Active Directory, file servers, Microsoft Exchange Servers and network
configuration on KVH IaaS.
• KVH IaaS External Port
The existing environment was connected via WAN (Wide Area Network), enabling the sales
outlet and workforce to access a newly implemented Active Directory environment with
higher security.
KVH Co., Ltd. Sumitomo Fudosan Tamachi Ekimae Building, 3-1-35 Shibaura, Minato-Ku, Tokyo 108-0023
sales@kvh.co.jp 03-4560-7100 * All brand names and product names are trademarks or registered trademarks of
their respective companies.
www.kvh.co.jp/en