Presenter: Greg Jacobson
CEO / Co-Founder
KaiNexus
Greg@KaiNexus.com
Presenter: Morgan Wright
Customer Marketing Manager
KaiNexus
Morgan.Wright @KaiNexus.com
How To Design Organizational
Habits That Propagate a Culture of
Continuous Improvement (Part 2)

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Visit www.KaiNexus.com

Greg Jacobson, M.D. Morgan Wright
● CEO and co-founder
● Washington Univ. (BS, Biology)
● Baylor College of Medicine
● Residency in Emergency Medicine at
Vanderbilt University Medical Center
● Customer Marketing Manager
● Baylor University
● Degree in Marketing

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● Creating a Culture of CI
● Habit Science
● The Habit Loop
● Personas
Recap from Introducing the Connections
Between Habit Science and CI
Scan here to
watch our first
habits webinar!

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Must Reads

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The Habit Loop
Cue
Routine
Reward

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The Four CI Personas

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How do we actually
create a good habit?

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Three Laws of Behavior Change
✔ Make it Obvious & Attractive
✔ Make it Easy
✔ Make it Satisfying

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Make it Obvious & Attractive

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Habit Stacking
After I [CURRENT HABIT], I will [NEW HABIT])
KaiNexus Example:
After I [CHECK MY EMAIL IN THE MORNING], I will [LOGIN
TO KAINEXUS]

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Design your Environment
How can you prepare your environment to make
future actions easier?

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Join a Culture with Desired Habit
1.The Close
2.The Many
3.The Powerful

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Make it Easy

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Make Your Habits Small
“The Two-Minute Rule states, ‘When you start a new
habit, it should take less than two minutes to do.’”

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Automate your Habits
“The best way to create a good habit is to automate it
so you never have to think about it again.”

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Make it Satisfying

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The Right Rewards

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Never Miss Twice

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The Habit Loop
Cue
Routine
Reward

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Examples of Cues
‘Put it in KaiNexus’
Reminders

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Examples of Cues
Scheduling time to
process notifications

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Examples of Cues
Recurring Huddles or Meetings
The Huddle Board in
KaiNexus is a great visual
way to walk through
current ideas with your
team.

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Examples of Cues
Regular CI mentions from Leaders and Executives on a consistent basis.
Great idea!
Have you put
it in KaiNexus?
I wanted to give a special
shout out to the following
people who have entered
an idea this month!

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CI Slide on shared workspaces,
on a rotating announcements board, etc.
Examples of Cues

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What Kind of Rewards?

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Examples of Rewards
Earning
Badges

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Examples of Rewards
Individual recognition
for an idea

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Examples of Rewards
Recognition from CI Coach, Leaders, and/or
Executive within KaiNexus

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Examples of Rewards
Executive and/or manager going to Gemba

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Examples of Rewards
Leader praise in the moment to their team
Great ideas in that
huddle today!
I especially like…..

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Keystone Habits in Organizations -
Alcoa & San Mateo

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“There’s nothing you can’t do
if you get your habits right.”
- Charles Duhigg, The Power of Habit

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NEXT WEBINAR: April 4, 1 pm ET
Katie Anderson
Leadership & Learning Coach
Author of Learning to Lead,
Leading to Learn
KBJAnderson.com
“How to Create a Continuous Improvement
Culture by Closing the GAPS”

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blog.KaiNexus.com

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Presenter: Greg Jacobson
CEO / Co-Founder
KaiNexus
Greg@KaiNexus.com
Presenter: Morgan Wright
Customer Marketing Manager
KaiNexus
Morgan.Wright @KaiNexus.com
Q&A / Contact Info
www.KaiNexus.com
www.linkedin.com/company/kainexus
www.facebook.com/kainexus