© 2013 The Karen Martin Group, Inc. 41
4 Date: Date:
FacilitatorValue Stream Champion
How many times is this done per wk, qtr, mo, or yr?
What initiates the process?
Value Stream Mapping Charter
Scope Accountable Parties Logistics
Required: typically VP or C-level
If needed—often director or
What circumstances are included and excluded?
(e.g., type of customer, geographic location, etc.)
Value stream being improved
3 days typically; consecutive
is best; 6 hrs per day
minimum; 7 or 8 hrs is best
Required: skilled, objective person
leading the activity
Current State Problems & Business Needs Mapping Team
What is the team NOT authorized to change?
Typically 3-6 months
Last Step Activity on the last process block
Not always needed
Aids in consensus building
and organizational learning.
Typically the last hour of the
First Step Activity on the first process block
List the the people that are
required to attend the briefings (**)
and those whose attendance is
Measurable Target Condition
What's driving the need for improvement? Function
Increase <defined metric> from X to X (XX% improvement).
Reduce <defined metric> from X to X (XX% improvement).
How will internal and/or external customers benefit as a result of Function
improvements to the value stream? SMEs that may not be needed full time
Always a nice touch; keeps
the team from wandering
On-site, ample wall space,
Benefits to Customers On-Call Support
Benefits to Business Agreement
as a result of improvements to the value stream?
Executive SponsorWhat other direct and/pr indirect benefits will the business realize
Download at www.ksmartin.com/VSM