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Processes MUST be Clearly Documented Current State Metrics-Based Process Commit to Becoming an Outstanding Organization

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Processes MUST be Clearly Documented Current State Metrics-Based Process Map PT Units Process Details Mapping Team Seconds Hours Process Name Order Fulfillment Dianne OShea Ryan Austin Minutes Days Specific Conditions Domestic orders through sales force Sean Michaels Mary Townsend LT Units Occurrences per Year 37,500 Sam Parks Seconds Hours Hours Worked per Day 8 Paul Dampier Minutes Days Date Mapped 26-Nov-07 Michael Prichard Step # ? 6 7 8 9 Function / Department Activity PT LT %C&A Activity PT LT %C&A Activity PT LT %C&A Activity PT LTCustomer Notify customer Fax PO toSales Rep Approve PO 15 240 100% 5 20 100% when they can 15 300 95% Account Manager expect delivery Review andAccount Manager approve PO; send 5 240 100% to Order Entry Enter order intoOrder Entry 10 240 SAPFinance / Credit

Publicado en: Empresariales
  • @Scott Holmberg Hi Scott. Thank you so much for your kind words. I'm glad that you're finding the content helpful. All the best for much success in your role at Johnson County. I hope things are finally getting back to normal there after the tornado. Please let me know if my firm can help in any way. To a successful 2016!
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  • Karen, I found your books and site just a few weeks ago and am thankful. I have significant experience in MFG but have transitioned into the not-for-profit service sector. Your books and webinars will be helpful to my agency. I an currently reading the one on becoming and outstanding organization. Thanks for your work.
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