□ The improvement area of focus is closely aligned with the
organization’s business goals.
□ A detailed charter has been developed, agreed to and widely
distributed (including clear drivers why the improvement is
needed, what the target state looks like, project scope, etc.).
□ The project manager and/or improvement facilitator are highly
skilled in improvement psychology, problem-solving and a
wide range of improvement tools.
□ An engaged executive sponsor is supporting the
□ A highly cross-functional project team has been formed,
heavily weighted with the people who use the process.
© 2011 Karen Martin & Associates