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Common Team Weaknesses
 Teams thrown together without enough strategic
 Teams too large – 10 max; 12 on rare occasions
 Too many supervisory staff; not enough frontline

The improvement must be designed, tested and implemented
jointly by the people who actually work the process!

 Missing internal customers and suppliers.

The “users” must have a very strong voice.

 Missing functions.
 Team is “advisory” rather than actively engaged in
making the improvement.

Facilitator’s role isn’t to “do” – it’s to LEAD, teach, manage.

© 2011 Karen Martin & Associates


Publicado en: Empresariales