Common Team Weaknesses
Teams thrown together without enough strategic
Teams too large – 10 max; 12 on rare occasions
Too many supervisory staff; not enough frontline
The improvement must be designed, tested and implemented
jointly by the people who actually work the process!
Missing internal customers and suppliers.
The “users” must have a very strong voice.
Team is “advisory” rather than actively engaged in
making the improvement.
Facilitator’s role isn’t to “do” – it’s to LEAD, teach, manage.
© 2011 Karen Martin & Associates