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“Do”
Sustainability Checklist
□ The current state is deeply understood, including root causes.
□ Input and consensus has been obtained from the larger user
group throughout the improvement process.

□ The countermeasures have been tested thoroughly.
□ The countermeasures are “user friendly.”
□ 2-5 relevant key performance indicators are used to
consistently monitor process performance.

□ The new process has been documented.
□ Process suppliers, “do-ers” and customers have been
properly trained.

□ A process owner has been designated.
© 2011 Karen Martin & Associates

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