Early career as a scientist; migrated to quality &
operations design in the mid-80’s.
Launched Karen Martin & Associates in 1993.
Provide business performance improvement and
Lean transformation support in office, service &
knowledge work environments.
Co-author of The Kaizen Event Planner; codeveloper of Metrics-Based Process Mapping:
An Excel-Based Solution; author of forthcoming
The Outstanding Organization (McGraw-Hill,
Instructor in University of California, San Diego’s
Lean Enterprise program.
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© 2012 Karen Martin & Associates, LLC
Karen Martin, Principal
Karen Martin & Associates, LLC