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Value Stream Mapping Charter
Scope

Accountable Parties

Logistics

Executive
Allen Ward
Sponsor

Value Stream Capital equipment
Specific Engineer to order, requires both hardware &
Conditions software customization

Event Dates July 24-26, 2013
& Times 8:00 am - 5:00 pm

Value Stream
Nancy Little
Champion

Demand Rate 1,000 per year

Base-camp
Surf's Up - Room A
Location

Facilitator Dave Parks

Trigger Customer submits RFQ
First Step Sales reviews the RFQ

Logistics
Dave Parks
Coordinator

Last Step Production ships product
Boundaries & No new software; only minor changes to existing IT
Limitations systems; no additional staff; no budget changes

Meals
Continential breakfast & lunch
Provided

Briefing ** Allen W (COO), Joe M (CIO),
Attendees Sal T (VP Sales)
** required * Bruce R (VP Ops), Carlos P
*optional (HR), Su T (CFO), Bill M (VP CS)

Improvement Time Future state design is fully realized by
Frame December 31, 2013.

Current State Problems & Business Needs

Briefing
July 24, 25, & 26
Dates &
4:00-5:00 pm
Times

Mapping Team
Function / Title

1 Desire to stay ahead of the competition & deepen customer loyalty.

Name

2 Forecasted growth of 15% for next fiscal year.

1 Sales, Director

Sean Michaels

3 Unclear & incorrect information flowing through value stream.

2 IT, Director

Diana Marie

4 Lead time for RFQ turnaround = 2 weeks; PO to software dev = 5 weeks

3 Finance, Controller

Dave Gerald

5 (Competition's RFQ LT is 1 wk and PO to delivery is 4 wks)

4 Scrum Master

Ryan Austin

5 Engineering, Vice President

Nancy Little

1 Reduce RFQ lead time by a minimum of 50%.

6 Manufacturing, Director

Ambreen Motiwala

2 Reduce PO to software development lead time by a minimum of 50%.

7 Customer Service, Manager

Danny Tran

3 Improve quality of information flowing throughout value stream.

8 Customer (contract manufacturer)

Contact Information

JR Hunt

Goals & Measurable Target Conditions

4

9

5

10

Benefits to Customers & Business

On-Call Support
Function

1 Faster delivery; less hassle; less cost.

Name

2 Better working relationships between sales, estimating & engineering.

1 Planning / Purchasing, Planner Lourdes Dwyer

3 Freed capacity to absorb additional business w/o increasing staff.

2 Production Supervisor

4

Contact Information

3

5

Tom St. James

4

Relevant Data

Agreement
Executive Sponsor

1 Sales effectiveness: RFQ conversion rate.

Value Stream Champion

Facilitator

2 Financial: Estimate-to-actual cost comparison.
3 Operational: LT in segments (RFQ to quote; PO to development).

Signature:

Signature:

Signature:

4

Date:

Date:

Date:

© 2014 The Karen Martin Group, Inc.

47

Publicado en: Empresariales, Tecnología
  • Want to earn $4000/m? Of course you do. Learn how when you join today! ◆◆◆ http://scamcb.com/ezpayjobs/pdf
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  • Hi Skip - Yes, these slides aren't meant as standalones - they're slides for my webinars, which are recorded and houses on Slideshare as well.. And YouTube. And Vimeo. And my website. Recommend subscribing so you can attend free webinars real time - www.ksmartin.com/subscribe.
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  • Thank you. You realize that the videos are uploaded as well here on Slideshare. Also on YouTube and Vimeo. FAR better than simply viewing slides.They are slides that accompany my webinars, not slides meant to be viewed in isolation. Recommend subscribing as well: www.ksmartin.com/subscribe
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  • Good Job, Karen.... Maybe you just verbalize this, but I would suggest supplying detail notes on the common failings regarding slide 15. Thanks.
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  • excellent work
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