2. DELEGATION AS A
MANAGEMENT FUNCTION
Introduction
• Delegation is the assignment of authority and
responsibility to another person to carry out specific
activities.
• The person who delegated the work remains
accountable for the outcome of the delegated work.
• Delegation provides a means for increasing
productivities.
• Delegation empowers a subordinate to make decisions.
3.
4. Definitions
• Delegate- “to entrust to another; to appoint as
one’s representative; to assign responsibility or
authority”.
• Delegation- “the act of empowering to act for
another”.
5.
6. • "Delegation is defined as the transfer of
responsibility for the performance of a task from
one person to another“.
• "Transferring to a competent individual the
authority to perform a selected nursing task in a
selected nursing situation . The nurse retains
accountability for delegation"
7. • "The transfer of responsibility for the performance
of an activity from individual to another while
retaining accountability for the outcome".
(American Nurses Association)
• Delegation is appointing a person to act on one's
behalf
8. 5 Rights to delegation (NCSBN)
(The National Council of State Boards of Nursing )
NCSBN in US presents 5 rights to delegation from
the perspectives of both nursing service
administrator and staff nurse.
• Right task
• Right circumstance
• Right person
• Right direction/communication
• Right supervision/evaluation
9.
10. Define the task
Decide on the delegate
Determine the task
Reach an agreement, Monitor
performance and provide feedback
Delegation Process
11. Strategies for effective
delegating
• Plan ahead
• Identify necessary skill and levels
• Select most capable person
• Communicate goal clearly
• Empower the delegate
• Set deadlines and monitor progress
• Model the role: provide guidance
• Evaluate performance
• Reward accomplishment
12.
13. Successful delegation results in
• Makes work easier.
• Improves efficiency.
• Increases employee effectiveness.
• Develops employees.
• Ensures that the right people do the right jobs.
14.
15. Makes work easier, Improves
efficiency.
Increases employee effectiveness.
Develops employees.
Ensures that the right people do the
right jobs.
19. Contd…
• Reluctance to take the risks involved in depending
on others.
• Fear of loss of power
• Subordinate resistance to delegation
• Failure of the delegator to see the subordinates
perspectives
20. • Workload assigned are highly challenging both
physically and mentally
• Belief of employees that they are incapable of
completing the delegated task.
• Inherent resistance to authority
• Due to over delegation
21. Delegating to a transcultural
work team
• Factors which may affect delegation when dealing
with sub-ordinates from different cultural
background include
• Communication
• Space
• Social organisation
• Time
• Environmental control
• Biological variations
22. Conclusion
• Delegation is the transfer of authority to perform a
specific nursing task in a specific situation to a
competent individual.
• Delegation is the entrusting of authority, power and
responsibility to another.
• When used appropriately, delegation is a vital tool
for the professional nurse and should ensure
safe, competent nursing care.
• Delegation and responsibility are considered closely
related concepts.
23. References
• Ward MJ, Price SA .Issues in nursing administration.
St.Louis: Mosby;1991.
• Marquis B.L. ,Hutson C.J . Leadership roles and
management functions in nursing– Theory and
application. 5th ed. Philadelphia: Lippincott
Williams and Wilkins; 2006.
• Douglass L M. The effective nurse- leader and
manager. 5th ed. Mosby: St. Louis; 1996.
24. contd,…
• Morrison M. Professional skills for leadership. Mosby: US; 1993.
• Ellis J R, Hartley C L. Managing and Co-ordinating nursing care. 3rd ed.
Lippincott: Philadelphia;1995.
• Basvanthappa BT. Nursing administration. New Delhi: Jaypee brothers;
2000.
• Anthony, Mary K., Theresa; Hertz, Judith .Factors Influencing Outcomes
After Delegation to Unlicensed Assistive Personnel. JONA. 30(10):474-
481, October 2000.
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